• Dubizzle

Dubizzle

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Dubizzle has a rating of 2.15 stars from 137 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dubizzle most frequently mention customer service, featured ads, and next day problems. Dubizzle ranks 211th among Classifieds sites.

  • Service
    57
  • Value
    55
  • Shipping
    31
  • Returns
    36
  • Quality
    53
Positive reviews (last 12 months): 64.1%
Positive
25
Neutral
1
Negative
13
25
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • And when we complain to customer service, they just blocked the account.
How would you rate Dubizzle?
Top Positive Review

“Extremely satisfied with their customer service and their online website”

Snehin J.
5/9/23

I have used the Dubizzle platform for multiple things now, initially it was my go to place for second hand cars, but now recently I started selling almost brand new items online on the Dubizzle website. From both sides of being a buyer and seller on the Dubizzle platform, it has been extremely easy to use the platform and find buyers that check my requirements or items being sold in perfect condition. The Customer service is also very helpful in case I don't get any responses or I face any issues of any kind.

Top Critical Review

“Executive Bed Space”

Umar T.
12/8/23

Dubizzle is the Worst Site to Pay Ifir your ADs. I have made payment of my AD and they Rejected my AD after One day and not Refunding my Money. There is only One Room Pictures but they are blaming it's Multiple Rooms Only 2 Bed Sheets on the Mattreses which they are saying Multiple rooms that's wrong. If it's the Rule to put only one Bed sheet on the Mattress show me that in your Rules. I would never suggest anyone to use Dubizzle it's the worst sitesnd Poor Customer Service

Reviews (137)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user umart4
1 review
1 helpful vote
December 8th, 2023

Dubizzle is the Worst Site to Pay Ifir your ADs. I have made payment of my AD and they Rejected my AD after One day and not Refunding my Money. There is only One Room Pictures but they are blaming it's Multiple Rooms Only 2 Bed Sheets on the Mattreses which they are saying Multiple rooms that's wrong. If it's the Rule to put only one Bed sheet on the Mattress show me that in your Rules.
I would never suggest anyone to use Dubizzle it's the worst sitesnd Poor Customer Service

Service
Value
Returns
Quality
Thumbnail of user naveeda50
1 review
1 helpful vote
January 24th, 2024

They will ask you for boost the ad by paying and once they reject no chance of refund. Don't invest to feature you ad..

Tip for consumers:
Yes

Products used:
Leather Jackets

Service
Value
Shipping
Returns
Quality
Thumbnail of user mohamedr127
1 review
1 helpful vote
January 25th, 2024

If you try to sell your car through dubizzle. Either you will waste your money and sell it with half its price. Or waste time in inspection and waiting. Not professional!

Tip for consumers:
Thanks

Products used:
Car

Service
Value
Returns
Quality
Thumbnail of user alib367
1 review
1 helpful vote
November 19th, 2023

I posted an Ad. Dubizzle approved it and took money. After 2 weeks, they claimed that the ad is not as per their rules. I posted ad to offer a service/product to community and I did not look gor product or service. If the Ad was against the rules why you did not deny it first hand? Why did you take money from me first hand? To me it looks Fraud.

Products used:
posting Ad

Service
Value
Quality
Thumbnail of user ismailp87
1 review
1 helpful vote
March 2nd, 2024

Never seen such a money making concern over the UAE. There should be some reason to reject afs even after enough payment

Service
Value
Returns
Thumbnail of user steeve.wilson000
1 review
2 helpful votes
November 24th, 2023

Do never pay the package as a recruiter to Acces candidates cv's. You won't be able to access it and joigning the team will be helpless. You'll just lose money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user faisalu2
1 review
1 helpful vote
October 13th, 2023

Me as car buyer had so much trouble and hard time to schedule an appointment with their customer service. Service to the client is absolutely nowhere on their mandate. The attitude is "My way or the highway". I will never use their service. Save yourself time and money and look somewhere else and not use their service.

Not worth the headache they cause.

Products used:
Dubizzle Cars

Service
Value
Quality
Thumbnail of user hebak5
2 reviews
1 helpful vote
November 24th, 2023

Dubizzle doesn't function properly. The app is full of bugs. The filters don't show what needs to be listed especially when it comes to locations. The app is also full of ads!

Service
Value
Quality
Thumbnail of user uaemotorsport
1 review
2 helpful votes
September 20th, 2023
Verified purchase

Save up your money and effort
Dubizzle isn't the only platform in UAE

Abouslety redicouliois service bu Dubizzle. I signed up for Dubizzle pro to sell a car and went conplety quite for a week no contact made and then only after complaining they started contacted and every call notifying a different procedure until at the end they said well sorry we can not post the car because its on a loan and you need to pay off first and further saying that ad fees that were collected in advance are not refundable!

Nothing was said upfront, you accepted the form that was filled and accepted to collect the fees and at the end you are saying it's not compliant was this said or mentioned upfront, NO.

Seems like some sort another hustle that Dubizzle is trying to pull on customers.

Never again Dubizzle, heading to different available legit platform.

Tip for consumers:
Horrible hustlers

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user chiaraa14
1 review
3 helpful votes
February 25th, 2022

Earlier this week I listed a couple of furniture items and the second the (paid) ads went live I was literally bombarded with whatsapp messages from scammers (trying to trick me into clicking some Fedex link which basically steals your money) and truck drivers offering their relocation services.
It has just been a huge waste of time, energy & money. Avoid if you can!

Thumbnail of user riaanl3
2 reviews
1 helpful vote
August 16th, 2023

So I needed a pre purchase inspection on a car and went on the DUBIZLE site as its a service they offer. Only after giving my details and paying, do I get a call to ask where the car is. As the Dealer is in Ajman, they tell me sorry no, we cant go bring the car. So this useless company now expects me to have it loaded on a flatbed at my cost and take it to them.
How about you ask the emirate on your registration site and say sorry no, cant help. But its better to have my money in your bank before you pay it back in 14 days.

Do not use this service.

Tip for consumers:
That they do not service the area but do not stipulate

Products used:
None. Decided not to buy the car

Thumbnail of user alir261
1 review
2 helpful votes
October 23rd, 2023

I WANT TO SELL MY CAR AND I HAVE POSTED AN ADD ON DUBIZZLE
ONE DAY I GOT A CALL FROM DUBIZZLE
THAT THEY WANT TO PURCHASE MY CAR INFINITY

AFTER INSPECTION THEY GIVEN ONE FIXED PRICE AND I MAKE DEAL
WHILE SELLING MY CAR THEY DISAGREED WITH THE OFFER AND TERMINATED MY CHATS

COMPLETE WASTE EOF TIME AND MONEY
SPECIALLY THE STAFF ARE NOT TREATING THERE CUSTOMER WELL

NOT PROFFESIONALS

Service
Value
Shipping
Returns
Quality
Thumbnail of user navinpjaiswal
1 review
2 helpful votes
June 26th, 2023

1. I purchase 2nd hand Honda Pilot(2020 model)from Dubizzle.
2. The Car had accident and it's warranty was withdrawn from Honda. Mr. Khalid(from Dubizzle) hide this information with me and told that there were minor scratch which was fixed.
3. When I took the car to Honda Service Center, I came to know about this issue.
4. When I reached Mr.Khalid, he completely denied it and said we will not take back car neighther return the money.
5. As a lessons learned, don't trust dubizzle words.
6. Take car for check outside and check it's status from Honda Service Center.

Thumbnail of user muhammadb99
1 review
2 helpful votes
April 7th, 2022

They post anything without checking if it is not a fraud. I noticed that many adds regarding rentals and sales of appartements are fake. I reported these add after trying to contact those who posted these and found out these were fake. But there was no feedback from dubizzle. They also did not remove these adds. These are frauds meant to scam people and dubizzle doesn't do anything to stop it. They should at least double check the availability of what is advertised and reported.

Products used:
Realestate adds

Service
Value
Quality
Thumbnail of user help.shopswapz
1 review
2 helpful votes
August 3rd, 2023

1) 90% of all the enquiries of mine in regards to properties advertised on Dubizzle I was interested, are not available.
2) Photos of properties are FAKE.
3) Most of my enquires were not answered i.e. When you make an enquiry about a certain property, it is more likely that no one will ever contact you.
4) Once you get hold of them, they will reply to you once, and then will be ignoring you.
5) You ask them whether the pictures on the website are a tru representation of the property at its very state...they say "yes". And when you arrive to view the property...you cannot recognise it...no worries, it is just because they "redecorated etc" to the point that the layout differs substantially... If you have plenty of time in your hands, and there is nothing else to do in the world...Dubizzle would give you something to do and think about.

Someone is going to write "we apologies for your unpleasant experience etc..." But in reality, no one cares about whether you apologies or not, the only thing I care about is the services you are offering.

Service
Value
Thumbnail of user mer15
1 review
0 helpful votes
January 26th, 2023

Never give your car for inspection, picturing or selling to them, it's untrusted. Better publish the ad by your own.
I had a bad experience with them.

Service
Value
Quality
Thumbnail of user nezara8
1 review
2 helpful votes
February 17th, 2023

Posted a car ad for 129 AED, ad was supposed to stay live for 30 days, stayed only for 28 days, no notification that ad expired, no way to renew or extend ad, can only make another post for a cost of 349 AED for the basic ad. They don't let anyone edit the ad and they have very bad customer service in terms of that any complaint is not dealt with seriously.

Service
Value
Quality
Thumbnail of user husseina57
1 review
1 helpful vote
September 12th, 2022

I bought a car from dubizzle and when I changed the engine oil the car started to have a noise, then I discovered that engine was already damaged and they seemed that they put thicker in the oil to hide the noise.
I also discovered that the warranty is cover 5000 AED.
People was very rood and un professional and they are big cheaters.

I dont not know how they are located in Dubai.

Tip for consumers:
be careful of dubbizle, they changed a lot, especially the motors. they are chating people and they are not trustable.

Products used:
car

Thumbnail of user javedm13
1 review
3 helpful votes
February 28th, 2022

Dubizzle is a place now where you will waste your time and money. You ads will be deleted for no reason and than you will contact to their customers care. After that story begins. Illogical nonsense baseless information sharing and end of the day after arguments you will try to get rid of this... so avoid posting

Thumbnail of user umers8
1 review
2 helpful votes
April 11th, 2021

I was looking a car and found one Audi 2011, it was inspected by dubizzle, i contacted at given number but no response even after couple of attempts, got a call after 24 hours, booked an appointment for next day, i went for viewing 20 minutes earlier, i requested back support team to send me agent contact but received at appointment time, agent wasn't available at location and 10 minutes late too with the excuse that he was trying to contact the owner, viewing got cancelled after a long wait because the owner was not available. Back support team sitting behind is so unprofessional. Team could have contacted the owner at least one hour before they send me a viewing reminder and to make sure the car owner is available or no. I wasted my time for nothing. My recommendation is to save time and don't buy from dubizzle pro, WHAT A HORRIFIC CUSTOMER SERVICE.

Service
Thumbnail of user faisala52
1 review
0 helpful votes
March 5th, 2019

This is the worst website, worst computer and software system. Whenever i post my personal ads, they get automatically deleted with automated responded stupid reasons. They want us to be on their website again and again, that's why the delete the ads and for no reasons. And when we complain to customer service, they just blocked the account. Stay away and find an alternate. Images attached with review. And I wouldn't even rate/give them 1 star in the review.

Thumbnail of user darrylr62
1 review
0 helpful votes
April 25th, 2021

Deleted my sponsored ad that I paid 99AED for without a refund.
Emailed to apply for a refund which was agreed and they never issued this after several emails to follow up.

Service
Value
Shipping
Returns
Quality
Thumbnail of user maxw229
1 review
2 helpful votes
September 12th, 2022

Having a car viewing this last day and confirm more than twice on whatsapp, arrived at the meeting point nobody's coming wait 1 hour and still nobody. People from DubizzlePro told me the guy will call me and nothing happen it's a shame to work like that not professionnal at all. How can people trust you seriously!?

Tip for consumers:
Go to a real dealer

Products used:
Used Cars

Service
Value
Quality
Thumbnail of user bastins
1 review
2 helpful votes
December 30th, 2022

Bad service, worst experience, my ad deleted without even calling me. So what's the use of paying. I strongly suggest we as a consumer should use other better services

Service
Value
Returns
Quality
Thumbnail of user sathishc3
1 review
2 helpful votes
October 6th, 2021

I trusted the Dubizzle pro inspection and I picked the Ford Explorer and they gave a 4 plus rating ( excellent). To my surprise the vehicle had 3 dents which was not shown in the report And worse the door beading of the driver side is damaged too. Paid more money for the vehicle and wasted my time n money on the Dubizzle pro comprehensive inspection.

Service
Value
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Dubizzle is the #1 place to buy, sell, or find anything! Download the mobile app: http://dbzl.it/1zkVlK5?_?_?

How do I know I can trust these reviews about Dubizzle?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Dubizzle?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business