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Claim Your BusinessI would have hoped for a discount on shipping or no shipping cost at all. Otherwise ok.
Your site offered what I wanted and I liked it.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Randomly found online.
Some items I have had before so knew the quality. Others, like the tea, I just wanted to try.
I ordered a travel set, tea and a Lion mug for Christmas gifts in mid November and received the items within 10 business days (China to Canada). The quality was outstanding and I collect fine Chinese porcelain. After my daughter opened her gift, two of the three cups were broken. A week ago, I notified Umi and sent pics. Today the new cups came. Fast, polite service. I can't wait to buy from them again
Tip for consumers:
Wonderful experience, even with the hiccup.
Products used:
travel tea set, assorted teas
I have talked with 2 different people today, one concerning an email change (Jackie). I was also trying to order Eucalyptus Globulus and it was showing out of stock. She immediately corrected it so that I could order. This morning I spoke with Adam and he gave me recommendations for what I needed. Both were very helpful and informative. You are fortunate to have such great employees!
I have shopped at this store for many years, online and in-store. The employees are always very helpful and polite. I get both decaf and regular coffees and teas. All have been super. We also use a lot of the CoffeeIcon brand and have enjoyed the many different options and the reduced price. We shop for ourselves, our grown children who live far away as well as for our office. Love this place. Thank you for what you do -- also the smell when you walk into the store is awesome! Barbara
Updated after returning tea - Tealyra was very good about returning the order and made a quick refund, without any hassle!
Original review - Very unimpressed with my tea order. I got several types, both familiar blends and a couple new ones to try. The masala chai, which I normally love, is so overdone with cloves that it burns my throat; nasty. Three other herbal blends all have unpleasant aftertastes to me. I was hoping to find a new tea source - no. But their CS was well handled!
Products used:
Bought several teas, none were drinkable.
Mighty Leaf is best and flavour is sweet. Quality and Quantity is excellent. Taste is great. Price is affordable. Recommended to friends and family.
I started my startup with their contract manufacturing productS. Their quality build my brand, and results are also effective. Most trusted vendor ever exist.
These natural handcrafted soaps are beautiful! They smell AMAZING! Beautiful packaging FAST shipping. I literally am in love with everything! The package itself smelled good already; opened it and the scent was strong and wonderful handmade soaps!
One of the best tea subscription options I have ever used! They have a wide variety of teas to choose from and they always ship on time so I never run out of my tea! I normally get their pure tea because that's my preference but my friend suggested that I should try out the blended as well so that's gonna be my next order!