Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessDoctors Foster and Smith has a rating of 3.63 stars from 65 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Doctors Foster and Smith most frequently mention customer service. Doctors Foster and Smith ranks 26th among Pet Supply sites.
I've been a customer for many years (20+) and have never had any issue with service, delivery or returns. Customer service folks have always managed any concern with politeness and knowledge. I rarely buy from anyone else. I had an aviary of 200 parrots and always bought food, treats, toys and accessories from them. Now with just 4 parrots I still rely on Drs. Foster and Smith. Highly recommend them. Let's hope Petco doesn't spoil this terrific company like Sears ruined Lands End!
Ordered six cases of dog food. They were poorly packaged and too many in one box so the cans arrived badly dented and the box was destroyed due to the excessive weight, many near the seal. After jerking me around, they refused to refund my money. They claim cans with dents at the seal are fine to feed my dog. I'm not giving my dogs botulism. I've had dented can problems on occasion with other vendors like amazon, they always refund me especially when it was their poor packaging that caused the issue. I have photos of the packaging and damaged product, which I provided to the vendor.
I've been a customer for many years (20+) and have never had any issue with service, delivery or returns. Customer service folks have always managed any concern with politeness and knowledge. I rarely buy from anyone else. I had an aviary of 200 parrots and always bought food, treats, toys and accessories from them. Now with just 4 parrots I still rely on Drs. Foster and Smith. Highly recommend them. Let's hope Petco doesn't spoil this terrific company like Sears ruined Lands End!
I don't know what reasons drs foster and smith have decided to no longer be available as a company, but I want to say that they did everything that could ever be done for their customers, even if there was a total loss of any profit what so ever! They cared about the lives of the not so human variety, yet never thought of anything else but to please the customers completely. In my world that would spell the words of a not-for-profit business. Which I wouldn't be surprised if that isn't what may have caused problems for them. May goodness bless you wonderful people of Dr's Foster and Smith!
Everything especially good the dog show folks. Prices are reasonable, too!
I am happy with this site
I've been ordering from Drs. Foster & Smith for a few years now and I love them! They supplied items for our dogs, fish, birds, hedgehog, rabbit & my outdoor birds & squirrels.
Their prices are excellent and they often have great sales allowing you to save even more. Great selection of items for all pets.
I submit orders and usually have a shipping notice in 12-18 hours. Items arrive wuickly(usidlly
Muy buena es esta pagina ya que apenas estoy entrando pero estoy revisando toso marcha muy bien hasta hora ya alguien me la envio para que le eches un vistazo
I purchased an Eheim 350 surface skimmer from DrFosterSmith back in November 2016' for their black friday sale and didn't set it up till March 2017' and it wasn't working correctly. I contacted customer service past the 60 day return policy and they were still able to ship me a new one. Definitely recommend
We bought a fountain for the cat. It came in quickly. The cat loved it. Later, the motor stopped working and the customer service people answered questions about how to fix it. A toy we ordered didn't work out--it was not bendy and flexible as advertised--and they issued a refund.
I bought a cost and I loved it... I received just in time and I will looking for more things to buy... good price!
Very valuable and user-friendly website, thanks! I've been using it for already a year and will definitely continue doing so.
Great website been buying from them for years. My dogs loves their drsfostersmith treats. I bought everything needed to set up my saltwater fish tank. Cheapest prices around check for yourself.
I've bought cat food from here. It's been quite a while, but the have the best quality pet food with out the by products.
This company is excellent at filling orders and for the products that they offer! Such a wide variety of products to choose and shop from.
I will say that I haven't used Drs Foster & Smith for prescription meds, but have used them for other pet supplies and am very favorably impressed. Their prices are the best and everything I have bought has been high quality. Their site is easy to use, and the descriptions and reviews are extremely helpful. They answer any questions you might have about their stock quickly. I have bought several of their F&S brand items and they are great quality and good value. Shipping is reasonable, frequently free, and very fast. I got an extra large ex pen overnight with free shipping. This is the best online pet supply site I have found.
A few months ago, I became a Comfortis customer. I started getting my dog's Comfortis from Costco, until I found that the Dr. Foster website offers similar prices on the same product. I think the price was a little higher with shipping, but still very worthwhile for the convenience of having the meds delivered to me in the mail. I will not be a Costco member forever, so the Dr. Foster online store will become increasingly useful to me in the future.
Now, if only they would stop sending me these wasteful magazine-style catalogs in the mail.
I love this place, they have everything for your pet, especially the itch for dogs that have allergies. Our cat has issues with fur balls and they carry the best stuff for that. They are very reasonable in price and shipped so fast. I would highly recommend this site to any pet owner for all their stuff. Better than Petco and Petsmart, not expensive.
Carries everything especially toward the dog show folks. Prices are reasonable, too!
Really happy to find a site like this for all my pet needs. I love how they have tons of products at good prices. Their brand foods are great! I order from them for all my animals =)
Great site! Never had an issue with them.
I recommend their on-line veterinary pharmacy. My late lamented cat had a lot of medical problems and I was able to save a lot of money by getting his prescriptions here. Never had a problem with an order
I love Drs. Foster and Smith! I've been a loyal customer for over 10 years. Their products are of high quality and are priced affordably. Some of the things we have purchased over the years and that our dog loves is her slumber ball bed, her elevated adjustable height dog feeder, tons of plush stuffed toys, retractable leash, collars, sweaters and coats, treats, shampoos, over the counter medications, and prescription medication. It's so easy to place an order and it always arrives promptly. They are excellent when it comes to customer service and it's so convenient to place orders for prescription medication. I've found that I can get my dog's heartworm medicine cheaper from foster and smith than I can at my own vet office, so I've been getting it through them for years. I always enjoy my shopping experience when I shop Dr. Foster and Smith and my dog is always excited when a box arrives at our door because she thinks she's getting something great from Foster and Smith,. ( One time she actually could smell that there were plush toys in the box so she chewed the box open before I even had a chance to open it.). We love Dr. Foster and Smith!
I've been ordering from Drs. Foster & Smith for over 10 years. They carry a wide variety of good quality products. You can always feel good that you are doing the best for your pet when you order from them.
A specific product that can't be beat is their Vitacoat Plus. It contains Omega-6 Fatty Acids which really make your dog or cat's coat shine. It also contains vitamins and antioxidants. It does NOT contain preservations or BHT. People regularly ask me how I get my dog's coat so beautiful and I know, it is because of this product.
This company is great! Fast, accurate, and live people at the other end of the phone!
Products are fairly priced and of a good quality. I have used them over and over for yrs.
Drs. Foster & Smith - The Trusted Name in Pet Supplies & Pet Meds. Shop for your dog, cat, fish, bird & more. FREE SHIPPING!
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.