Customer services was great..
However I waited 6 days for delivery when I ordered it on a Sunday express delivery 3-4 days.. You don't expect to be calling on Thursday to ask where your delivery is.. For you to be told it will be arrive on monday..
This being said they were extremely sorry and I am extremely happy with the product.
It was all good until it didn't arrive 3 working days after I'd ordered. I'd paid for express shipping 2-3 days and had to call up a few times to find out what was going on. Annoying as I wanted more days to practice with the kit before going away.
But it came within a day once they'd figured it out.
Overall a great purchase experience.
The price was excellent, and the product was delivered in good condition and worked exactly as described.
One minor issue was that postage took slightly longer than expected, but not excessively so.
I would shop with you again..!
Worry about lack of VAT information, but assuming you are based in UK with Soho address, I am guessing my price includes VAT I can claim back
The Drone purchased was described as factory refurbished, the product received is as good or better than expected. The only minor gripe is that the user manual was missing from the documentation package.
Delivered before time suggested, I'm very pleased with the monitor but before I could use it I had to by a charger. It was a really good buy.
Many thanks Brian C..
Placed my order and then told that I have to phone the shop to process the order. Called the shop during the times given, waited for 10 minutes. One operator obviously picked up my call only to put me back in the queue without speaking then a minute later, the call is picked up by someone else or the same person but was pushed on to Voicemail where I left a message leaving my phone number to call me. I have received an email to say my order is placed, so why have I got to call the shop? Never experienced this with other online purchases. No very impressed
Website needs a little bit of tidying up, not the easiest to navigate via a mobile but not to much hassle!
This survey is far too early in the process you are asking me to comment on a service Imhave yet to receive.
I was initially concerned with the lack of availability having placed order on line and it being accepted. The camera was competitively priced, and not widely available. The communications between us was very good I was kept informed through out. I was offered a different colour model (same spec) which I accepted to ensure the camera arrived before my holiday, which it did. I am satisfied with the product, although I would mention the box (product box not postal packaging) was crushed corners and side, the items inside didn't appear damaged.
I would use Drones4Less again
I have researched quite wide before making this investment, I feel secure that Drones for Less will look after my order and become my go to source for future UAV investments
First attempt at check out crashed with no real reason, now unsure if payment will be taken twice. Otherwise, a good site.
So far drones for less seam tobe a very professional outfit.
I recieved my order very quickly and complete .
Very pleased with their service will certainly use then again.
Very disappointment that no information during entire process that there would be a customs charge from ordering from a UK DOMAINED WEBSITE!!!!
Very quick delivery, contacted to say it was being shipped and it arrived in 2 days.
Product very good and easy to fly, I turned off beginner mode after one flight and away.
Great service, even had a phone call to make sure that I was getting everything I was hoping for as I bought a package of items. Will definitely use again!
Opened the packaging, very amateur looking product, I connected the drone light ( no instructions included) it worked for 2 minutes, got extremely hot and went out. Won't come on again. No wires broken and no signs of burning on circuit boards etc. Very disappointed
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