Drivers-Licenses.org Reviews - 192 Reviews of Drivers-licenses.org

How would you rate Drivers-Licenses.org?

Top Positive Review

“I did receive a legitimate DL going through them”

Rhonda S.

8/25/18

Reading the reviews I was a bit worried but I have to say I did receive a legitimate DL from them (took it into the DMV to verify). I would have given them a five star but they never responded to my email about my concern. I filed a BBB report against them and have since apologized on the BBB report. Not sure how I got lucky from reading all of these reviews but in my case... fast (had it in less than 10 days), easy and legit.

Top Critical Review

“Total scam”

Traci c.

4/10/21

So I was waiting for my photo card and now in these hard times with no work, no current income it seems I also have no current drivers license! I am sickened that your employees or employee can sleep at night charging people $30.50 for nothing. How can this happen? I think this site needs to be shut down, I will be sending everyone who will listen a complaint starting but the better business Bureau, pa Department of transportation and my local and state representatives.

Reviews (192)

Luberta T.

1 review

3 helpful votes

“Make sure you read the fine print”

November 4th, 2018

I would not go so far as to say this is a scam, but i will say a person needs to read carefully. My account was debited for 3.99 and 2 days later for 19.99. I called and they reversed the charges with no questions asked. Thanks

Helpful (3)

Thank you

Tina R.

1 review

2 helpful votes

“I knew better”

March 24th, 2016

I was trying get to get a duplicate driver's license. I went threw the motions when I got directed to this site. I thought and rethought before finalizing. I thought I'd pay an extra $10 to not have to sit at DMV. Too good to be true, is just that. But... seems like it's easy to get the charge reversed. Lesson learned

Thank you

Helpful (2)

Thank you

Sophia M. – Drivers-Licenses.org Rep Over a year old

Dear Tina,

The charge you would have received is for our Road Advisors Guide™ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.

If you need to reach us, please call us at 1-888-242-8785 or send an email to info@drivers-licenses.org, and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.

Regards,
Customer Service Team.

Q&A (19)

Question:

I accidently went to your site thinking it was the state dmv.is there any way to get a refund.

Answer:

Dear Rosann B., The charge you would have received is for our Drivers License Easy Guide which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV. If you need to reach us, please call us at 1-888-242-8785 or send an email to info@drivers-licenses.org, and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends. Regards, Customer Service Team.

By Sophia M., over a year old

See more answers (4)

Question:

I want my money refunded as soon as possible i was unaware that you were not the dmv. total fraud. 19.99 dollars was charged to my card and 2.99. I want my money refunded as soon as possible i was unaware that you were not the dmv. total fraud. 19.99 dollars was charged to my card and 2.99.

Answer:

Drivers-Licenses.org offers a Road Advisors Guide, which is a state and service-specific guide designed to save you time by better preparing you for DMV related activities, where possible we provide and pre-fill your specific DMV forms and offer links and instructions for services that can be performed online or require a visit to the DMV. Also included as part of our service is free 60 days of NSD roadside assistance, plus many more benefits. We are not affiliated with the DMV and cannot process changes to your driver license or registration, we provide a service that is designed to save you time by better preparing you for all your DMV activities. We are committed to customer satisfaction and offer a 100% Money-Back Guarantee. 1-866-525-4341

By Drivers L. over a year old

See more answers (2)

Question:

How do get a refund for books i ordered by mistake How do get a refund for books i ordered by mistake

Answer:

If you haven't received a resolution yet, Please call us at 1-888-242-8785, and we will resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.

By Sophia M., over a year old

See more answers (2)

Question:

You are dishonest. your website said that i could change my drivers license adress, so i followed the prompts to do so. you ended up charging me over $20. after i submitted the payment it told me that i payed for a catalog. you are liars! You are dishonest. your website said that i could change my drivers license adress, so i followed the prompts to do so. you ended up charging me over $20. after i submitted the payment it told me that i payed for a catalog. you are liars!

Answer:

Dear John L., The charge you would have received is for our Drivers License Easy Guide which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV. If you need to reach us, please call us at 1-888-242-8785 or send an email to info@drivers-licenses.org, and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends. Regards, Customer Service Team.

By Sophia M., over a year old

See more answers (2)

Question:

I was misled and thought i was paying for renewal of my driver's license. this is a scam and i want a refund of my money. I was misled and thought i was paying for renewal of my driver's license. this is a scam and i want a refund of my money.

Answer:

Dear Sherry G., The charge you would have received is for our Drivers License Easy Guide which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV. If you need to reach us, please call us at 1-888-242-8785 or send an email to info@drivers-licenses.org, and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends. Regards, Customer Service Team.

By Sophia M., over a year old

See more answers (2)

Question:

This site took my money when trying to renew my license, how do i get a refund? This site took my money when trying to renew my license, how do i get a refund?

Answer:

Call the 1800 number on their site and demand a refund. I did and they cancelled the transaction and my subscription'. You can also dispute the charge with your credit card company

By Carole C. over a year old

Question:

I want to know about a class action lawsuit against these people? why are they still in business of conning people? I want to know about a class action lawsuit against these people? why are they still in business of conning people?

Answer:

Oddly enough, on their "Terms and Condition" page, at the very top in red it reads: "Please Note: CLASS ACTION WAIVER section contains a binding arbitration clause and class action waiver. It affects your rights about how to resolve any dispute with Texas DLP." When you go down to the CLASS ACTION WAIVER section it reads, "THE PARTIES WAIVE ANY RIGHT TO ASSERT ANY CLAIMS AGAINST THE OTHER PARTY AS A REPRESENTATIVE OR MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION, EXCEPT WHERE SUCH WAIVER IS PROHIBITED BY LAW OR DEEMED BY A COURT OF LAW TO BE AGAINST PUBLIC POLICY." Guess they've been to that rodeo before and they know that most think they are a trusted site and "click away" on those "terms and conditions" check boxes. But I still say it doesn't give them the right to defraud everyone into thinking they are getting a license renewal. You know the State of Texas Government is aware of this ---- but it is amazing that it can be allowed to continue. I feel our government doesn't want to get their hands dirty because there are too many protections in place for fraud businesses like this. Right under our noses, and we can't even prosecute because of all their "civil liberties". This is when our fear of big brother brutality has tied his hands behind his back. In other countries, they wouldn't be allowing this, which is why they are here.

By Concerned C. over a year old

Question:

How can i prosecute them for fraud? How can i prosecute them for fraud?

Answer:

Call local police and file for PD report whether online or in person to protect yourself incase of future identity theft from this fraudulent website

By Michael S. over a year old

Question:

I thought i was ordering a replacement driver's license not a subscription. please let me know how i can have my money refunded. nancy marino I thought i was ordering a replacement driver's license not a subscription. please let me know how i can have my money refunded. nancy marino

Answer:

Hi Nancy, Please be advised I am responding on behalf of Drivers-Licenses.org. I'm sorry for any inconvenience you may have experienced on our website. However, our site makes it abundantly clear that is it a privately owned website that is in no way or fashion affiliated or operated by any government agency. The site also makes it clear that it offers a comprehensive Road Guide, which contains helpful information designed to better prepare you for DMV related activities such as Driver License Renewal, Replacement, Change of Address, and Change of Name. We do not ever claim to offer drivers license renewals. Only state-government affiliated sites can perform such tasks. If you are unhappy with your purchase, we offer a full money-back guarantee. Simply contact us at 1-866-721-9827 or send an email to info@drivers-licenses.org, and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends. Sincerely, The team at Drivers-Licenses.org

By Sophia M., over a year old

Question:

How can i get a hold of someone to cancel my charge? i did not get what i was originally told i would be purchasing. i need a refund! How can i get a hold of someone to cancel my charge? i did not get what i was originally told i would be purchasing. i need a refund!

Answer:

Hi Caylon, Please be advised I am responding on behalf of Drivers-Licenses.org. I'm sorry for any inconvenience you may have experienced on our website. However, our site makes it abundantly clear that is it a privately owned website that is in no way or fashion affiliated or operated by any government agency. The site also makes it clear that it offers a comprehensive Road Guide, which contains helpful information designed to better prepare you for DMV related activities such as Driver License Renewal, Replacement, Change of Address, and Change of Name. We do not ever claim to offer drivers license renewals. Only state-government affiliated sites can perform such tasks. If you are unhappy with your purchase, we offer a full money-back guarantee. Simply contact us at 1-866-721-9827 or send an email to info@drivers-licenses.org, and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends. Sincerely, The team at Drivers-Licenses.org

By Sophia M., over a year old

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https://t.co/zb5Q9eIGJR is your complete resource for all driver-related services. Discover more about driver licensing procedures at https://t.co/zb5Q9eIGJR.

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