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Overview

DressTimes has a rating of 1.96 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. DressTimes ranks 339th among Wedding Dresses sites.

  • Service
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Like all of you, I was very hesitant to purchase a wedding dress online especially from China.
  • When I contacted the company to ask about a refund, they refused to honor their 100% guarantee.
How would you rate DressTimes?
Top Positive Review

“I bought OC by Oleg Cassini dress CRL277 for my stepdaughter...”

Julia n.
5/4/11

I bought OC by Oleg Cassini dress CRL277 for my stepdaughter's wedding. We knew we were taking a chance but both of us agreed we would rather spend the extra $500 on something else - like a honeymoon! We were not disappointed... the dress is gorgeous and fits her very well! We even had to make length adjustments since my stepdaughter is not very tall, and the... length came out absolutely perfect! Thank you so much! She is going to be a beautiful bride, and I can spend my money on other things for the big day!

Top Critical Review

“We Don't Recommend This Company At All”

Linda W.
1/31/18

#1 - All merchandise is made to order. It is made & is shipped from China. #2 - If you are in a rush or have a somewhat quick event/deadline, this site is not for you. #3 - While the customer service is polite, there is basically no return on your items... so what you order is what you get... #4 - We will most definitely not be ordering from Dress Times again. Lesson learned.

Reviews (24)

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Reviews that mention popular keywords

wedding dress (6) 100% guarantee (4)
Thumbnail of user vg1
1 review
3 helpful votes
April 24th, 2011

I ordered my dress in December and got it in January. The dress is supposed to be ivory with burgundy trim and accents. It is not ivory and some of the accents were red and some burgundy. Some of the accents were embroidered on and some were cut from another fabric and tacked on. The bottom of the dress was not even finished and there are dark threads loose in between the layers of fabric and they only way to remove them is to take the dress apart. I emailed and was asked to send the dress back at my expense ($90) for them to make the repairs. I got the dress back after almost three months and they dyed the red to burgundy (now it looks brown) and the just removed the items that were tacked on so now there are holes. The accents are still two different colors. I was told they can make me another dress if I would select another from their website and they would give me a good price. They keep making mistakes and I am supposed to keep paying? I don't think so. Where is the 100% guarantee? The original dress I ordered is not even on their site anymore. The fit is great but they do not understand that the dress should have just one shade of accents not two. You can't just dye something from one shade of red to another. They do not know the meaning of the word quality. They should have remade the dress. You can even see where the dye ran into the rest of the dress.
I would not ever use the company again.

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dresstimes focus on sharp dress/fashion at best price!

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