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  • DressLink

Overview

DressLink has a rating of 2.65 stars from 477 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DressLink most frequently mention customer service, tracking number, and credit card problems. DressLink ranks 2419th among Women's Clothing sites.

  • Service
    82
  • Value
    79
  • Shipping
    84
  • Returns
    57
  • Quality
    75
22
See all photos

What reviewers want you to know

Positive highlights

  • Their customer service isn't automatic and will actually help you with your questions.

Critical highlights

  • There is no indication of my order being delivered to any post office near me.
  • Order Number: 936089 I am so sorry to say that between the 18 items I ordered from the rosewe site were problematic.
How would you rate DressLink?
Top Positive Review

“Looks fine to me”

Brooke N.
7/30/18

Fast shipping, correct dress and size. Great quality dress priced VERY well. Thanks for giving me an unnecessary heart attack I found this site after my order and expected things to go wrong. You people probably don't even know your own size.

Top Critical Review

“THIEVES!”

Francene B.
11/27/22

I had ordered dresses and despite having confirmation of return through the post office they refused to refund me my money. Jumped thrrough all the hoops of taking pics of each dress. Got return authorization, Kept saying they did not get return. Got the run around for over a month. Out +$300.00. WOULD NEVER RECOMMEND THEM!

Reviews (477)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (89) post office (11) order number (17)
Thumbnail of user brooken12
1 review
1 helpful vote
July 30th, 2018

Fast shipping, correct dress and size. Great quality dress priced VERY well. Thanks for giving me an unnecessary heart attack I found this site after my order and expected things to go wrong. You people probably don't even know your own size.

Thumbnail of user jamese110
2 reviews
1 helpful vote
March 24th, 2017

So the basic idea of this site is to create an avenue where people can transact their business online with ease and on the go! Everyone can use this site as it has all the 7 continents covered. Its the easiest site to sign up, either through your Facebook account or through your email. With quality good, and service like to help, some products are particularly good quality, such as bride-maids dress quality good.

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear James, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Thumbnail of user kelsk
2 reviews
2 helpful votes
October 29th, 2017

I have been shopping with this site for three years now and not a single day did they disappoint. I ordered three floral dresses last week which were shipped on time and in good condition. The quality was also great as usual and the price really cool. My entire family also loves this site and are frequent shoppers. Thanks for being so amazing in every meaning of the word. Cheers!

Thumbnail of user jennyr45
1 review
0 helpful votes
March 14th, 2017

I was introduced to dresslink by a friend and since then I find it difficult to quit using their products.
This website is awesome! With cheap and great quality products, that your friends will ask you where did you get that from. I bought a swimming wear for almost half the price I would've paid at any other place. I really recommend checking it out. I will use their product over and over again.

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear Jenny, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Thumbnail of user fasihag
1 review
1 helpful vote
March 24th, 2017

This is very useful site for online shopping. Their delivery is slow but they always delivered their products proved that they are not fake and have cute clothes. I got my first order in the mail today it was a bit late but quality of products are good. They reply me and always support their customers. Some products are particularly good quality, such as ladies dresses are of good quality. I will order them more. Thanks.

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear Fasiha, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Thumbnail of user desmondg6
4 reviews
4 helpful votes
October 30th, 2017

Dresslink has cool dresses and generally decent prices. Their dresses are of great quality yet very affordable and look exactly like what is in the pictures. You can never be disappointed. Furthermore, their online store is user friendly allowing you to select different dresses available in the site and their customer service is stellar. I would definitely recommend this company

Thumbnail of user rafiah1
2 reviews
0 helpful votes
March 14th, 2017

My friend was asking about some good online shopping sites, because she is very busy with her job and children. I suggest her to try Dresslink, because I already had a good experience with this online shopping platform. As i expected, my friend found this site very helpful. Recently, i bought some coats and accessories from DressLink, and I received everything as promised. Not only dresses, you can also buy bags, shoes and beauty products. Just visit and tell about your experience.

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear Rafia, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Thumbnail of user marionm29
2 reviews
3 helpful votes
January 8th, 2015

Dresslink is a huge website where you can find what you want! They have so good stuff and i made huge orders and they came in time (it's said 15-25 days so don't blame for what you know). The service is so goo and they reply fast. And to finish the quality is like in cheap stores in my country so I'm really happy about what I pay for. Pay attention to the size, This is all you have to know. Have a lovely day.

Tip for consumers:
Pay attention to the size, on jumpsuit, take your really size and not a size up like you may do on other clothes.

Service
Value
Shipping
Returns
Quality
Thumbnail of user yashwantsinhj
1 review
0 helpful votes
July 5th, 2017

This website has become one of my favorite because I bought some dresses from this site for my sister and she was so happy to get them. Every dress was perfectly fit and beautiful. Even the site is easy to use and user friendly. And talking about the dresses which I received really such a fast delivery. I am pleased with the service of this site. Believe me everything you purchase is worthy. I liked this site very much. And thanks to you for the happiness on my sisters face.

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear Yashwantsinh, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Thumbnail of user amya82
2 reviews
0 helpful votes
June 29th, 2017

I really loved the collections on this site, and after buying I was totally amazed by its excellent quality and customer support. I have almost bought 8 various products from them and I have rated them as my best collections.

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear Amy, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Thumbnail of user johnd493
2 reviews
1 helpful vote
January 25th, 2016

Simple, fast and the items are cheap. Of course they're not high end, that's why they're cheap.

Thumbnail of user saaadk
1 review
0 helpful votes
March 24th, 2017

"I have to say sammydress surprised, I was refered by a friend but I must say they don't disappoint. Very affordable, tons of discounts, high quality material I mean normally I would be cautious but even with receiving a few products smaller than I expected I'm still in love with these guys. A MUST SHOP STORE, don't forget to refer a friend for free products (it works lol)"

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear customer, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Thumbnail of user malcolmd15
2 reviews
2 helpful votes
October 17th, 2017

I've made use many shopping site so far, this is the best experience I've got so far. My package arrived earlier than scheduled. Thanks for the quick delivery, I recommend this to everybody

Service
Value
Shipping
Quality
Thumbnail of user seleneg
1 review
1 helpful vote
July 23rd, 2015

El servicio de entrega es muy rápido y si tienes algún problema, solo escribe al servicio al cliente y te ayudarán con tus dudas. La ropa está a la moda y cumple con el objetivo. La calidad de la ropa no siempre es la mejor pero considerando el precio, es muy buena en realidad.

Thumbnail of user vitaliym4
4 reviews
3 helpful votes
December 14th, 2017

I got my order today and surprisingly god extreme good quality dress at such affordable price. I will always recommend Dresslink any day. My best wishes are always with your team hope you guys will get more success in your business.

Thumbnail of user andyd32
2 reviews
5 helpful votes
January 25th, 2016

My favorite online shop, great prices, amazing quality for the price.

Thumbnail of user ravenc1
2 reviews
2 helpful votes
January 23rd, 2015

I love this store! It has soooo many cheap stuff and they are all in really good quality! If something you all ready bought is out of stock, they'll either refund it back to your card, or put the price of the item (plus shipping) in your DressLink Wallet. That way you have store credit! Their customer service isn't automatic and will actually help you with your questions. This store definately deserves all five stars!

Service
Value
Shipping
Returns
Quality
Thumbnail of user princekab
1 review
5 helpful votes
December 20th, 2015

I've been ordering from dress link from earlier this year and never had a problem. Always got my clothes on time and good quality. They communicate rather quickly and was always satistied.

Thumbnail of user saraha84
1 review
0 helpful votes
December 23rd, 2015

Like everyone else, I was skeptical about this site after reading the reviews on here. I haven't ordered anything international in a long time, and I was a bit afraid it would not come before Christmas since I ordered my package the midnight before the 20th. They had a variety of options when it came to which type of shipping you'd prefer, the default was China Post with no tracking number. I picked DHL, which of course ran a bit higher with costs but was worth it when it came only 3 days later.

The quality is good for the price I paid for, you can't expect more for your buck. I did inspect each item and noticed one of them had some loose thread on the back of the romper but easily fixable without even seeing a seamstress.

Overall I'm very happy with the order, and probably would order again in the later future. The selection of clothes are to my style and it wasn't a frustrating process. It was faster service than I expected and I got exactly what I wanted without trouble.

Value
Shipping
Quality
Thumbnail of user dennyd3
7 reviews
43 helpful votes
May 15th, 2015

I've used many of the websites based in China. I've gotten very similar results from most of them... they sucked. Items out of stock that were listed as in stock and items that never seem to arrive at your house, either when they were supposed to... or ever. If you can think of a problem you'll experience it with a large percentage of the China based sites. When I placed my first order with Dresslink I wasn't hoping for results much different than what I was used to. But I was pleasantly surprised by my initial experience. I only ordered 3 very inexpensive pieces of jewelry just to test how the transaction would follow through. This website had a shipping option that I'd never seen anywhere else. It was actually the cheapest rate available, besides the free shipping which I already knew would take an average of 25 days to reach my house. The option I chose said the order would reach me in 8 to 15 days and it came with a tracking number. A legit tracking number I might add, as so many people complain of phony tracking numbers being given out by other China based sites. The price for this unusual option was less than three dollars for the 3 pieces of jewelry I ordered. To my amazement the order was delivered on the 8th day, the very earliest estimate given. I opened the package and there was one problem. The earring set had inlaid crystals and one of the crystals had fallen out during shipping. I emailed Dresslink and received a reply the very next day. They expressed an apology for the broken jewelry. I expected them to say something like Sorry it happened during shipping so we're not responsible since you had no shipping insurance. But the very polite customer service rep said we will refund your money right away or you can add it to your Dresslink Wallet for future purchase. I suggested that they just send me an alternate pair of earrings that were similar in price, but they said that wasn't feasible. I understood. By this time I was so impressed with how fast I got my order and the customer service response I was ready to place a bigger order so I told them to just credit the amount to my Wallet to use on my next purchase. When I checked my Wallet a couple days later the money was there just as promised. But BIG surprise. They didn't just refund the broken earrings... they refunded the entire order! Shipping and all! You can't beat that with a stick. My second order was received a few days after the last estimated date. But I have no doubt that was the fault of the postal service. The main thing is I received the order and it was exactly what I ordered. Keep in mind there were 23 pieces and with that many there is always a possibility of at least one wrong piece. But it was perfect. Now I have to comment on the prices. The prices on Dresslink are seriously close to actual wholesale. Many sites promote that they sell at wholesale but it's nearly always baloney. I've been in the wholesale/retail business for many years and I know the difference. Their clothes prices are lower than any other site I've found. I sent my gf in the Philippines 24 items of clothing, 3 skinny jeans, several various tops and blouses, a sexy little dress, a silken robe, hot lacy pantie and bra set, a beautiful necklace and earrings, running shorts, more lacy panties, and a cute pink purse with a long golden chain all for less than FIFTY BUCKS! That's right... I said $50. It was actually around $45. I'm gonna be honest... I'm a very good shopper and always find the killer deals. But the fact is there are many killer deals to be found on Dresslink, or I wouldn't have pulled that off. My girlfriend was blown away at how much stuff I sent her. She thought I spent a fortune. So that's my personal experience with Dresslink. If I get a raw deal in the future I'll post and tell what happened.

Thumbnail of user ablac
1 review
0 helpful votes
January 10th, 2017

The best site for online shopping for me, a wide selection of women's items (clothing, accessories, makeup, shoes, bags. And others) with a very reasonable price compared to other website

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear ABLA, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Thumbnail of user brittanye3
4 reviews
6 helpful votes
February 3rd, 2017

It was on sale, and ordinarily I wouldn't get a gown. But I thought it might be nice to just always have one. Now that I got my one gown i'm sure i made the right choice! It fits me perfectly. It's glittery and pretty and unlike any other dress I've ever had before :)

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear Brittany, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Thumbnail of user excelc
1 review
1 helpful vote
November 27th, 2017

My friend recommended this site for me
And I am happy to have believed her. I got all dresses I ordered, well package and good fabrics. I must come back.

Thumbnail of user kenk39
1 review
2 helpful votes
February 10th, 2016

I made my first purchase from Dresslink on January 21st, received, February 9th, standard shipping. Very reasonable time.
I kept the order small (12 items) to sample the quality of the products. (around $60 shipping included).
To be honest, at the price they are selling the products, I wasn't expecting anything worth keeping.
But, I was delightfully surprised as all the products are exactly what was advertised.
The quality is actually better than expected for the price but obviously, not the best quality that you wound find in a boutique.
They offer great novelty items but don't go into a purchase expecting an amazing product because after all, you get what you pay for.
Please remember, a $4 item shipped UPS or Fedex for fast delivery at $60.00 or more cost does not make it a $64.00 item, it still remains a $4 item so avoid the tracking expensive shipping and you will be fine and happy with your products.

Value
Shipping
Quality
Thumbnail of user dianal12
Sunny L. – DressLink Rep

Dear,

I am Echo from Dresslink and in charge of the after-sale service Thank you so much for your important feedback. We are always very grateful to hear from our customers. Glad to know you love our items. And looking forward for your further shopping in the future,.

Have a nice day!
Sincerely,
Echo
Customer Service Department

Thumbnail of user patriciad26
1 review
7 helpful votes
October 3rd, 2014

I don't know why I keep seeing negative reviews. I got an order of four things- a coat, a set of 8 makeup brushes, socks that go above the knees, and a body shaper. At first I was a little leery of this website because of it's low costs. But I got all of that for 30 USD. It took about 2 weeks to get my order. I found that all of these products were pretty good quality. Shipping is an arm and a leg UNLESS you are smart about packaging them. They go by weight so mix items until they are an ideal price for you.

Tip for consumers:
Get a tracking code just in case

Service
Value
Shipping
Returns
Quality

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From the business

Dear customers,
If you have any order troubles or need any help, please do not hesitate to email us via sales@dresslink.com. Or if we haven't reply your review, please also email us directly. We will deal with it as soon as we can.
Have a nice day!
Sunny
Dresslink Team

Company Representative

Thumbnail of user dianal12
Sunny L.
Dresslink Customer Service

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