• Dreamtime Creations

Dreamtime Creations

Overview

Dreamtime Creations has a rating of 4.62 stars from 34,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dreamtime Creations most frequently mention customer service, swarovski crystals, and shopping experience. Dreamtime Creations ranks 2nd among Gems sites.

Positive reviews (last 12 months): 100%
Positive
22
Neutral
0
Negative
0
3
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What reviewers want you to know

Positive highlights

  • Dreamtime Creations has the best selection of crystals available anywhere, and at reasonable prices.
  • Dreamtime has a more extensive selection than other sites I have used and their customer service is great.

Critical highlights

No critical highlights yet

How would you rate Dreamtime Creations?
Top Positive Review

“Birthday Purchase”

Sharon A.
1/17/24

This was a purchase for my daughter's birthday, who is a previous customer. She was thrilled with the Stained Glass gels from TinoVo and Dreamtime Creations, and I'm sure will be placing more orders in the near future. Thank you!

Top Critical Review

“Customer service sucks!”

Noemi R.
4/22/21

Purchased a bottle of Jenny's Secret Crystal adhesive and the cap broke off and I can't get to the product and it's a brand new bottle. I called and they won't do anything for me so I'm stuck with a brand new bottle that I can't open!

Reviews (34,146)

Rating

Timeframe

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Reviews that mention popular keywords

dreamtime creations (121) customer service (67) delivery time (23) shopping experience (21)
Thumbnail of user kirkj31
kirk j.
1 review
0 helpful votes
September 21st, 2018
Verified purchase

the 2nd time i've ordered & the order didn't come complete. I was missing one of the types of crystals. The included invoice in the main shipment didn't have any sort of indication that the order was verified... no check boxes or signature or any accountability of any kind. Adding the proof & effort that the packer signed off on the contents would be great.

Thumbnail of user isaacl179
1 review
0 helpful votes
March 12th, 2024
Verified purchase

The website is a tiny bit confusing when you go to checkout but other than that it's great.

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Nancy E.
1 review
0 helpful votes
June 18th, 2020
Verified purchase

My only issue is that the box of stones I received, I was upset about the non Swarovski crystals. They were metal pieces

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Lori P.
1 review
0 helpful votes
October 30th, 2017
Verified purchase

Everything was great except that I wish I could have known right away that 2 of the products I ordered were not in stock at the time of ordering. I have no time to order from somewhere else to complete my commissioned jewelry. I will definitely order from you again

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Adewa m.
1 review
0 helpful votes
April 29th, 2018
Verified purchase

I loved your site but could not make out for sure about the colors of the rhinestones so ordered the wrong color thinking they were clear. But I'll use them for something. Colors are hard to see others than that I love that I found your site. Thank you

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Nancy A.
11 reviews
1 helpful vote
December 1st, 2018
Verified purchase

This is the first time I ordered stones. They are beautiful and very sparkly. The costume I have used them on looks awesome! I had to order more, I was not sure how many I would need, shipping is prompt well packed. I will defiantly order again!!

Thumbnail of user patriciap288
Patricia P.
1 review
0 helpful votes
January 2nd, 2020
Verified purchase

The first order on Dec 23 arrived quickly and was complete.
The second order on Dec 27 has not yet been received.
Love the product.

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Alice Z.
1 review
0 helpful votes
July 3rd, 2018
Verified purchase

I bought these because I wanted to see what they look like in person as the description wasn't as complete as I would like it to be and because they're so small it was hard to see what they look like in the photograph. I think it's important that you put in your description the fact that these are tiny hole is round beads and do not have a flat back.

Thumbnail of user ernestf115
1 review
0 helpful votes
August 7th, 2023
Verified purchase

…but it STILL gives me another idea. I may need some more of the diamonds though.

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Deborah A.
1 review
0 helpful votes
April 16th, 2019
Verified purchase

I was very happy with most of the products I purchased. A couple of them were repeat purchases, the Majestic Blue pears, and the Capri Blue rauten roses, which I knew I liked. I especially appreciated the break in price on the dozen rautens: $10.01 less than buying them individually. I also got 15% off on everything in the order that wasn't already on sale, so I ended up saving quite a bit. There were two products I didn't like: the Pearlescent White pearls, and the settings for the Baroque Mirror stones. The pearls have no luster, they're sort of a matte finish, and look nothing like pearls. Swarovski's Baroque Mirror Crystals are really lovely, and I can't understand why they made such cheap looking settings for them. The metal is really light and flimsy. I won't be using these, and will be looking elsewhere for nicer settings. Unfortunately, I didn't use Paypal for this purchase, as Dreamtime uses the Paypal Balance to pay first, and I'm saving mine for something else, so I can't take advantage of Paypal's return shipping reimbursement. It would cost me more to return the items than they're worth, so I won't bother.

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Nicole Y.
1 review
0 helpful votes
October 12th, 2017
Verified purchase

I don't have the energy to count all the stones but there is no way it was anywhere near 1,400 ish stones. I was just shocked at how little stones I received for the cost.

Thumbnail of user jacquelines1085
1 review
0 helpful votes
June 9th, 2023
Verified purchase

Took a little longer with this order. Usually faster.

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Vicki M.
1 review
0 helpful votes
July 9th, 2019
Verified purchase

Great customer service and the products were as described. I would definitely order from then again.

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Susan A.
12 reviews
1 helpful vote
January 2nd, 2018
Verified purchase

I bought a 12 pack of Lunasoft cabs and most of them had blemishes on the surface. I was able to rub some of them off but a couple still look marred. The individual ones I purchased were in perfect condition.

Thumbnail of user gloriao32
Gloria O.
1 review
0 helpful votes
August 6th, 2018
Verified purchase

The price is a bit high, but i found almost all the colors i needed, instead of shopping from store to store.

Thumbnail of user tanyad30
Tanya D.
2 reviews
0 helpful votes
October 13th, 2017
Verified purchase

No complaints, I imagine the person who had to get it ready could have been annoyed, since I ordered a single one dor alot of colors/sizes. Will definitely order from them again.

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Ruth C.
1 review
0 helpful votes
May 15th, 2018
Verified purchase

Over all i really love the rhinestones I get. They came earlier then i thought they would. I do wish the website was a little easier to browse and had real pictures of the rhinestones.

Thumbnail of user jonathank113
Jonathan K.
1 review
0 helpful votes
December 18th, 2018
Verified purchase

Paid extra for 2 day shipping but did not receive package until later. Dreamtime Creations might wish to look at how well it is being serviced by UPS.

Thumbnail of user menthys
Menthy S.
1 review
0 helpful votes
May 25th, 2020
Verified purchase

I loved my Swarovski gems. I have a crown for a Blessed Virgin Mary statue and they were glued on it. They are sparkling beautifully. They came earlier than I expected, I ordered the wrong sizes but they are too pretty to send back. I did not understand the SS20. I was trying to order 8 inch gems but ordered 20's - my bad! I called the store and they explained where I went wrong. The service was very efficient, and the employee was very helpful. Yes I will continue to order from them in the future.

Thumbnail of user rachely28
Rachel Y.
5 reviews
0 helpful votes
September 2nd, 2020
Verified purchase

Great delivery time, slightly fewer crystals in bag than stated, but they are counted by weight so this is understandable. Good quality.

Thumbnail of user pennyk17
Penny K.
1 review
0 helpful votes
May 21st, 2020
Verified purchase

Only thing so far. Is I called and emailed some pictures of earring backs . Haven't heard anything on them. The back didn't fit the post. They were 3 different types of studs. None fit. Still don't have any.

Thumbnail of user thomasc859
Thomas C.
1 review
0 helpful votes
February 24th, 2020
Verified purchase

I ordered black diamond, and the package says black diamond, but the stones are blue! Did I receive the right stones?

Thumbnail of user lisak233
Lisa K.
1 review
0 helpful votes
April 18th, 2020
Verified purchase

I received my order. The crystals that I received are bright and beautiful but my order was short by 4 crystals.

Thumbnail of user dawnr84
Dawn R.
1 review
0 helpful votes
September 4th, 2017
Verified purchase

Products are excellent and "in stock." Shipping is quick. My problem is with the actual packing and putting together the orders--mine took 3 days. That process seems slow. I shouldn't have to pay for expedited shipping when "shipping" isn't the problem--"packing" is.

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Ana A.
1 review
0 helpful votes
November 16th, 2019
Verified purchase

The settings for the Swarovski Crystal long 4161 fancy stone, was smaller then the stone. I had to make adjustments. Even then I'm not sure how it will hold with time.
Also, when I received the 4161 stones, I thought I only received one instead of 3, I ordered. They were packed tightly one top of the other. Maybe packed seperately?

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Cindy W.

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