• Dream Singles

Dream Singles

Ratings On Other Platforms

Trustpilot
3.5 / 5
Better Business Bureau
4.1 / 5
Corporate Values

Overview

Dream Singles has a rating of 4.54 stars from 781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dream Singles most frequently mention customer service, beautiful women, and video chat. Dream Singles ranks 2nd among International Dating sites.

  • Service
    75
  • Value
    70
  • Shipping
    43
  • Returns
    38
  • Quality
    65

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 77.1%
Positive
54
Neutral
1
Negative
15
34
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What reviewers want you to know

Positive highlights

  • They're customer service is very good and they are very friendly and great too.
  • The last time I contacted customer support, I got a response in a few hours, which isn't very bad.

Critical highlights

  • She said Dream Singles used a translator and the site is fake.
  • So the question is will dream marriage suspend the agency and the profiles of the models it has hired?
How would you rate Dream Singles?
Business's Favorite Review

“New Beginnings”

Andrew L.
4/11/21

Really enjoyed myself on the site. Any issues I encountered were quickly resolved by professional staff. Victoria, the lady I fell in love with, is genuine and even helpful allowing me to navigate the site with minimal issues. Thanks Dream Singles, you honestly changed my life.

See full review
Top Positive Review

“A Dream Come True For Singles”

Steven
2/3/21

I've been a customer of Dream Singles since 9th January 2021. During which time I found my girlfriend via this site and we are very happy and intend on getting married hopefully next year. One of the very helpful admin team is Nikki always prepared to offer helpful advice and support. Strongly recommend this dating site, if you haven't already used this site give it a go you could find your soulmate like I did.

Reviews (781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (83) dream singles (206) dream marriage (104) customer support (20)
Thumbnail of user jcanitzjr
1 review
1 helpful vote
December 25th, 2023

Like any dating site there are real profiles, and there are fake profiles. I have been a member since 2011 and I am still on Dream Singles looking. First of all... Yes I have been on the site and extremely long time. I even took a break from the site due to frustration for two years twice at different times. I have seen the site change in good ways and in bad ways.

I could tell you all the bad and the good, but I will keep it simple. The site is not cheap to use. In fact it can be very expensive. Some of these measures I want to believe are in the interest to protect the women and the men. Though like some policies when put into action they do not work as intended. Your letters, chat, and photos will be censored to an extent by an AI or by employees... this is to prevent personal information such as contact information or anything violating the Terms of Service being passed between you and the individual you are communicating with. The site has a system in place to exchange personal contact information... which is expensive. There are certain criteria you have to meet before you can even request personal contact information. This is something that is changed over the years. You have to spend a certain amount of money in communication with an individual you are talking with, you have to have a scheduled phone date, and then once those situations are met then you pay to request the personal information. The lady will have the choice to decline or accept. It is said, though I have never experienced it myself, that if the lady declines your request you are refunded the fee for requesting. Letters cost 10 credits to send, and you can attach a photo or a video. If you receive a letter with a video it will cost you 10 credits to see the video. Live chat is 1 credit a minute. Video chat is 2 credits a minute, but you will be able to see the individual you are talking to though they will not be able to see you. That is a drawback. If you send a photo or receive a photo in the live chat, it will cost about 8 credits to send or receive. There are also gifs or emojis that can be sent to each other in live chat that cost around 4 credits. I would like to remind you that on average a credit will run 1.75 USD. This is not always the case but this is just an average.

I have gotten the impression over the years that there are letter writing services that the ladies may employ. As I will get similar styles and similar written letters around the same time from many different ladies. I am not saying this is always the case, it is just something I have inferred from my experience. Like I have also pointed out in the very beginning I have communicated with individuals who seem very genuine, but I have also communicated with individuals who toy you along.

So I warn you now use your best judgment. On any dating website you will run into people who game the system. Some letters you receive will be sweet and kind, and some letters you receive will accuse you of being fake, a liar, and all sorts of other things. Things. To include calling you a little boy because you do not respond to their letters. Like I mentioned a few moments ago, I warn you use your best judgment. There are genuine people, and there are disingenuous people on the site. I know the site says that they validate everyone, but there is plenty of information out there and you can be scammed. Toby warned again. Your information can be used to create a scamming profile somewhere else and the people you talk information can be used to create scammed profiles other places, but understand this is not done by the site. As far as I know. The side is owned by an American based company but I do not know where the servers actually reside.

Again, like I say with any interaction with somebody over the internet, use caution, trust your gut, and be careful.

I do not feel comfortable providing my site ID as I am concerned with retribution from the site.

Tip for consumers:
Just be careful on any site you use as bait in click is out there no matter the site you are on.

Service
Value
Quality
Thumbnail of user davidk2176
1 review
3 helpful votes
March 10th, 2021
Verified purchase

I have been with Dream Singles for some time. If it wasn't for covid, contracting this virus and almost dying from it I I would already be visiting the lady who I love. They aren't cheapest site out there but they will work with you to find your love, it hurts me to say this but there customer service sucks they are full of broken promises this is the 3rd time I will have posted reviews on 4 websites just to get 80 credits more fool me for believing it as they never materialise.

Tip for consumers:
If you get told that you can get 80 credits for submitting reviews on 4 websites my experience is it will never happen

Service
Value
Thumbnail of user paulm2392
1 review
6 helpful votes
March 17th, 2021
Verified purchase

Joined and did not get my free 3 day was charged 2 dollars and change then spoke email to 2 women and came back as error on hour system and should get creditors for thatb

Thumbnail of user mortezam3
1 review
14 helpful votes
September 8th, 2019

Here is full of beautiful girls, but perhaps fake. Most of girls write good things about me, they make me hopeful and I would like to marriage with one of them, if they are correct person.

Thumbnail of user garyh135
1 review
8 helpful votes
August 12th, 2016
Verified purchase

Not sure what to think been talking to a lady for about 9 months she speaks English but not sure what to think as I have her phone number an have talked to her but now can't get hold of her I think she gave me a work number as a man answered once an all she wants to do is chat which makes me a little suspicious

Thumbnail of user stevenm172
1 review
31 helpful votes
February 8th, 2017

I have been with dream marriage for years now. I received this letter the other day. From what I thought was a lady? Or was it really from a man? Would a lady write this? For what reason would she write this? I wrote to dream marriage they have deleted her from the site. Is it a scam agency? Is our money just being wasted on what we think are women. A reply from my letter would have been nice, thanks for making me feel like a loyal customer.

"You're reading this letter, which
Hasn't written by this beautiful woman on the photo!
And even not by the woman and the man! I am a translator and I work in marriage agency of M-Brides in Ukraine. The marriage agency is make fool the foreigners. Why? Because all the women on this site are fake! They don't real! They are all men! Don't you guess yet? The translators are pretending themselves by the women and writting to the men. Their task to hold as long as possible in a chat the men. Because for foreigners the chat is paid and messages for them paid, too. But not for Ukrainians! There are many kind of agencies like this.
We were forbade to turn on the webcam and microphone and to give any contacts.
I'm writing this letter because I was deceived on money. They didn't pay me a salary. Yes, it's always because of money... $#*!ing money! I hate these papers!
I know what expect me for this letter... But I don't care!
My name is Monte Cristo. And this is my revenge...

Thumbnail of user roberts461
1 review
4 helpful votes
July 11th, 2016
Verified purchase

Okay it seems like something I am talking to a different girl even though the message is coming from the person I been having a conversation. Sometimes it seems the majority of the girls on some days talk about the same subject. Just seen suspicious I am still skeptical about this website.

Thumbnail of user brianb196
1 review
2 helpful votes
August 31st, 2016
Verified purchase

I hope to have a Ukrainian wife within a year

Thumbnail of user tonyb112
2 reviews
12 helpful votes
June 16th, 2016

I forgot to say that please understand that for all dating sites for eastern european and south american ladies, ALL and I do mean ALL, the photos are photoshopped.

So if and when you meet her, do not expect her to be the perfect pinup you saw in her photos.

The older the lady the more photoshopped they are. Isn't it surprising to see so many 45 year olds with skin complexions of 20 and 25 year olds?

This is why it is SOOOOOOOOOOOOOOOOOOO IMPORTANT to see the ladies on video chat.

I must confess that once or twice I very quickly exited a video chat when I saw the lady... she was very different from her photos.

Thumbnail of user keitht38
1 review
1 helpful vote
July 10th, 2016
Verified purchase

I am not sure since I feel many woman are not here to get married or meet but rather just chat or exchange letters. I often get generic replies to letters or when I do write I get one non generic letter but the next letters after that go back to the generic type of letters where they say nothing specific. I think many of the doctored up photos are more often than not worse than real or regular photos as it seems there is an industry here. I get concerned some are limited on what they do from the local agency with smacks of the old Soviet days where there is a certain amount of control instilled since there are many interests here.
I have hope though and time will tell as the above are my concerns. Yes it makes it hard to chat with the ladies for the prices as well versus I would chat more if the prices were better especially considering how much money I have spent on the different sites including this one. I do not like it when a lady is in the video chat and someone else is typing and she is not at least acting like she is answering the question. So in other words I am chatting with someone else while looking at the lady I am interested in. So again I am not getting to know the person I am interested in.

Thumbnail of user davidd135
1 review
32 helpful votes
May 24th, 2015

Good evening, I was a member of this site from 01/2014, till approx. 10/2014, what I found was, a lot of beautiful ladies that were willing to chat with me (even without a profile picture at the start:-)) quite comical.

Eventually after chatting to a few ladies over the first few months, I found a nice girl that was willing to chat, she was interesting, funny, and as most Ukrainian girls, she was very beautiful.

I spent a lot of Money chatting to her on Video at DM site, I could never get her to go to Skype etc, only the site. After a few months of chatting on the site, she text me on the phone, and said, lets chat outwith the site and use Skype.

She told me a few things of the site, the moral wrong doings etc, that if the girls do not reply to mail that men send, they have to pay the agency, this was one of them, Later in the chatting, she said I have a secret to tell you, she then said, it was not me that wrote to you, someone else was writing on her behalf, not because her English was bad, its just the site, people at the agency use her profile, and write to men.

This poor girl felt ashamed for the deceipt, they were not allowed to chat on Skype etc, everything had to be done on the site, so that men will spend their money, she stated that she got no remuneration for this from the site, I don't know they do it.

In the end up, I still chat with her at present, and I feel like a lucky man, as we have met, we have decided we want to be together, and I go back to see her very soon, we chat constantly on the phone, Skype etc, and she has turned out to be an absolute gem, I forgave the deceit and I hope now that the relationship will grow.

Take what you want from this mail, there are a lot of scams on this site, but if you are lucky to find an honest woman, with morals, then I can assure you, like I am, you will not be disappointed. But please remember, there are women trying to fleece the life out you on this site.

Thumbnail of user neliap
Dream S. – Dream Singles Rep

We appreciate the review and are very happy that you have met someone through the site that makes you feel as lucky and as happy as you shared.

However, we would like to clarify a few things that you said that are simply just not accurate. First and foremost, NONE of the girls get paid to chat. Not one. As a matter of fact, we have such a strict policy on this that both the woman and the agency get severely fined if we were to discover that. We encourage both our clients and the girls to contact us immediately if they even suspect any foul play or fraudulent feelings in any capacity. The girls also have never once had to "pay the agency" as you claimed as well. If there was ever a time that the agency this particular girl is with was chatting on her behalf, please provide us with he information and specifics a that is absolutely not tolerated by Dream Marriage. We are an award-winning, premier dating site with a full staff that is strictly dedicated to anti-scam and the enforcement of the policies which protects our clients from this very scenario. We can assure you, and everyone reading this, that there are in fact no scams on our site, nor do we tolerate anything of the sort as well. If there is anything suspicious of foul play we encourage you and everyone else to contact us immediately as we proudly stand behind our hero-tolerance policy for such things.

Thumbnail of user adaml70
1 review
1 helpful vote
August 10th, 2016
Verified purchase

Very interesting to talk to women fron another culture and the fact they are all beautiful is a bonus lol

Thumbnail of user kevinp125
1 review
2 helpful votes
September 7th, 2017
Verified purchase

I am grateful that there is a service like Dream Marrage to expedite my connection with some of the most wonderful, lovely ladies in the world, but I feel that the site charges WAY too much for credits. Dating services in the US charge one monthly fee without nickel and diming on every communication between a man and his lady. I understand that the economic means generally fall more to the Western gentleman in this case, but I am not wealthy and cannot afford thousands of dollars per year to court a lady overy the internet In some way I feel the site is taking advantage of us hard-working western males in this regard.

Thumbnail of user danielb191
1 review
2 helpful votes
August 12th, 2016
Verified purchase

I really like the site. Great girls. Easy to talk to

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From the business

At Dream Singles, we thrive on bringing couples together to find true love and happiness. Since 2003, we have provided a platform for singles to connect in over 200 countries. We set the bar high in online international dating, as we hold the 2015 iDate Award for Best Niche Dating Site. Over the last 18 years, Dream Singles has created thousands of success stories. Because our services promote the most genuine meetings, it enables our members to develop endearing and lasting relationships.

Company Representative

Thumbnail of user neliap
Dream S.
Typically does not respond to reviews

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