• Dotsquares

Dotsquares

Overview

Dotsquares has a rating of 4.18 stars from 139 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dotsquares most frequently mention project manager, business description, and customer service. Dotsquares ranks 8th among Website Design sites.

  • Service
    45
  • Value
    44
  • Quality
    41

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • I have now created 3 websites with Dot squares and each time they have been so professional, friendly ad helpful.
  • Our project manager is always helpful to provide assistant and fulfill our expectations of our app.

Critical highlights

No critical highlights yet

How would you rate Dotsquares?
Top Positive Review

“Dotsquares: Where Blockchain Brilliance Meets Marketing Magic!”

H ..
1/21/24

Dotsquares doesn't just excel in blockchain development; their marketing team, led by Shashank Pathak, Libu Samuel, and Suren Singh, along with the creative touch of content writer Kamal Swami, is equally impressive. They effortlessly translated complex tech into a compelling story, creating materials that not only informed but captivated. What stood out was their collaborative approach – always considering our input and adapting swiftly. Responsive, creative, and dedicated, they made our project shine. If you want a team that not only builds smart solutions but also tells their story brilliantly, Dotsquares is the way to go. Working with Shashank, Libu, Suren, and Kamal was a pleasure, and I highly recommend their services.

Top Critical Review

“DO NOT USE!”

Tariq M.
9/12/22

Dealing with this company has been one of the worst businesses experiences of my life and I've been in business for a while. They offered to develop two simple lead generation websites in a 7-week timeframe. They missed the deadline and I'd already paid £2,570. They since agreed to get the site finished but I had no confidence in them and communicating with the team in India was a nightmare. I decided to cut my loses since then they have been chasing me every week for the remainder of the invoices for work which they haven't completed. My advice stay well away from this company.

Reviews (139)

Rating

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Reviews that mention popular keywords

dot squares (17) project manager (17)
Thumbnail of user h.5
1 review
5 helpful votes
January 21st, 2024

Dotsquares doesn't just excel in blockchain development; their marketing team, led by Shashank Pathak, Libu Samuel, and Suren Singh, along with the creative touch of content writer Kamal Swami, is equally impressive. They effortlessly translated complex tech into a compelling story, creating materials that not only informed but captivated. What stood out was their collaborative approach – always considering our input and adapting swiftly. Responsive, creative, and dedicated, they made our project shine. If you want a team that not only builds smart solutions but also tells their story brilliantly, Dotsquares is the way to go. Working with Shashank, Libu, Suren, and Kamal was a pleasure, and I highly recommend their services.

Thumbnail of user wendym1392
1 review
2 helpful votes
September 7th, 2023

I had a concept over eight years ago for a unique website. Dotsquares worked with me and helped create exactly what I wanted. Support has been fantastic.

Service
Value
Thumbnail of user valeriol3
1 review
0 helpful votes
February 7th, 2024
• Updated review

Dotsquares starts your project with great enthusiasm. Giving you lots of hope and confidence. Just keep in mind, when dealing with Dotsquares that your project development is not determined by timeline, it is solely based on your payments. Suddenly they will put your project on hold without advising you regardless if your project remians unfinished. Clearly Dotsquares new strategy is to focus on money and not the customer. We have dealt with Dotsquares for over 5 years and suddenly upper managment decided to change their policy, money rather than customers. Time to move on. Avoid at all costs.

Service
Quality
Dotsquare was outstanding
May 27th, 2019
• Previous review

We were looking for a reputable and highly skilled IT partner as an extension to our in-house development team. Collectively we chose Dotsquare. Amongst more than 10 companies on our list of potential partners, the decision came down to skill set and expertise. We are now in the 4th month of partnership and extremely satisfied with the work DotSquare has delivered. Both Akash Swaroop and Kartik were instrumental in development, communication, design and timely deliverables. Our software platform is and continues to drastically be improved in efficiency and design thanks to Akash and Kartik's extensive knowledge. We recommend Dotsquare to anyone looking at outsourcing their IT work.

Thumbnail of user cindyl943
1 review
0 helpful votes
March 30th, 2022

We are fortunate to have Dotsquare to redesign our website and develop our MVP for us. As our business is very new, we have a tight budget. Our project manager is always helpful to provide assistant and fulfill our expectations of our app. Covid was a tough time for everyone but the team put so much effort to provide excellent service to us. Really appreciated! We would like to thank you everyone in the team who have contributed in the work that has done for us.

Service
Value
Quality
Thumbnail of user jayeshh1
1 review
0 helpful votes
June 4th, 2022

Dotsquares has been in the IT world for more than two decades now and I have closely been observing it improving and succeeding in IT Sector with good Management and Guidelines, Dedicated teams of Employees and Supportive Employers. My Experience with Dotsquares has been more than Satisfactory and still look forward to get my Website Designing and Development to be done by them.

Service
Value
Shipping
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Quality
Thumbnail of user mariab1096
1 review
1 helpful vote
February 10th, 2021

Our Project with Dot Square was started with great enthusiasm and continuing with the ability to achieve success, and aiming to take to greater heights. Here Pankaj, Ashu team, Manish team and Saurabh have provided full support as well as given guidance to follow the path. On behalf of my entire team I am very grateful to Dot Square and associated team members to continue their support to reach the higher level of our accomplishments. Thank you!
Maria Larina Borges
Stor2u.in

Thumbnail of user mandyj77
1 review
1 helpful vote
March 23rd, 2022

Special thanks to Avanish (developer) and Pankaj (Projct manager) on the upgrade of Magento site.
Extremely pleased from start to finish.
Will recommend and use again.
Very professional.
Excellent communication.
Prompt quote.
Excellent work.
Many thanks Mandie

Thumbnail of user virenp6
1 review
2 helpful votes
November 13th, 2020

Having previously worked with Dot Squares, due to their excellent performance, I had no hesitation to work with them again. Once again they performed brilliantly on our latest web project. Raghvendra, Ahan and the team worked diligently to get the project completed on time, provided daily updates and were always available to answer questions where required. Great job guys - there will be more work coming your way!

Thumbnail of user tariqm31
1 review
0 helpful votes
September 12th, 2022
Verified purchase

Dealing with this company has been one of the worst businesses experiences of my life and I've been in business for a while.

They offered to develop two simple lead generation websites in a 7-week timeframe. They missed the deadline and I'd already paid £2,570. They since agreed to get the site finished but I had no confidence in them and communicating with the team in India was a nightmare. I decided to cut my loses since then they have been chasing me every week for the remainder of the invoices for work which they haven't completed. My advice stay well away from this company.

Thumbnail of user vipulp24
1 review
0 helpful votes
June 4th, 2022

Our Company has been a regular client of Dotsquares for Website designing and development, the work provided has always been of good quality every single time and the teams working on them have always been giving on- time reports in order to make the work and projects run smoothly.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mayankm19
1 review
0 helpful votes
December 14th, 2022

Not sure what's going on in this company
Is there a recession coming in it industry?
Because Dotsquares again started to kick off resources again
They did the same before at Covid time approx. 40+ resources were getting fired and now again they did the same thing just because they feel like it sector recession coming
1. Politics by managers/people leads / and they are fully non-technical
2. - If you have taken the appraisal, you will have to stay here for 1 year, If you don't stop, you will have to pay the full appraisal amount of the previous months.
3. rude behavior by management especially managers and HR
4. Bed HR policies
5. Management always interferes in personal life and they are treated as a slave
6. You need to do a one-year agreement in case your salary gets an increased
7. Leaves can only be applied after 7:30 PM, I must say no meaning of leases here

Thumbnail of user deank231
1 review
0 helpful votes
March 26th, 2021

We spent around $5,000 for Salesforce support regarding the basic of reports. It took forever for them to complete even on project and even then the reports were all incorrect. I would not recommend this company to anyone. I am not trying to be blatantly rude but this is just my honest review of the work I received from dotsquare.

Service
Value
Shipping
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Quality
Thumbnail of user nobodyt
1 review
4 helpful votes
January 8th, 2019

Ask PayPal, they can get your money back! They forced me to make the comments earlier. They are whole company are frauds no matter what roles are, so called the ones in charges in the uk are also frauds. This is the way they make profits by lying to others. They sold me a lie charged me for 3000pounds and needed for a month time but they did not do anything at all except lying. So do not trust their words. If you did paid them and found out their are lying ask PayPal to get your money back!

Thumbnail of user phillipe10
1 review
6 helpful votes
May 2nd, 2018

I have had three different experiences developing 2 websites and an app. Each project took at least 2-3x longer than they quoted us. In the case of the app, it took 9x the amount of time they quoted me. The quality is just OK.

Thumbnail of user intotom
1 review
1 helpful vote
November 22nd, 2020

Rahul and Swati are genuine in their work ethics & truly went above & beyond requirements. Would highly recommend them to anyone looking for comprehensive work, done in a very timely manner.
Rahul and Swati have been very patient with every modification I requested. We have a great communication about the project. So far they have given me what I need. Really recommend this guys.

Thumbnail of user salk10
1 review
7 helpful votes
December 5th, 2018

I had a website developed. Almost non existent user testing and I had to pick up all the issues and raise it to the team. They would fix one thing and then something else on the site wouldn't work. When they said the site was ready and I went live, it was prone with errors. I asked for help to fix these errors but was told to upgrade my server. Seriously, absolutely no customer support, no user testing and no quality checks.

Thumbnail of user vivianp64
1 review
0 helpful votes
October 20th, 2020

I have been working with Arnav for our design & build Ecommerce website and Manish Gujral for our SEO, I have found them to be dedicated and hardworking and also there at all times when required, yes we did have a few issues but they were all sorted out and we are still engage with them for our SEO services, I would definitely recomend and work with them for any of our projects in the near future

Thumbnail of user rossg79
1 review
4 helpful votes
October 11th, 2020

Did nothing but set up a very amateur web site
Dont touch them!
Wasted $1300 after receiving a program of 13 pages.
They did virtually nothing
Dont touch this group they are a total waste of time

Thumbnail of user brucep106
1 review
6 helpful votes
July 7th, 2018

We engaged Dotsquares for a 6 week project. Over a year later and it is not finished. Every change creates other mistakes. Trying to get it finished is like pulling teeth. They achieve in one week what other developers could achieve in an hour. Be warned, you are better going somewhere else. I wish I had!

Thumbnail of user alij48
1 review
2 helpful votes
June 7th, 2018

Dotsquares have been a great asset in producing our website and helping to adjust and manage content. They are not a design company and we did not engage them for such service but rather to complete the technical work required to make our vision a reality. If you communicate clearly and effectively and give defined visual feedback they will make it happen. Ravi has been my contact and he is always contactable via email and responds promptly. I would have no hesitation to recommend them provided you can brief them comprehensively. If you require a graphic designer then go to a graphic design web designer. If you want technical assistance, use dotsquares.

Thumbnail of user kaminis8
1 review
0 helpful votes
June 4th, 2022

Having been in the IT Industry for a long time now, I've worked with various companies and the work satisfaction Dotsquares has given is High- Quality with Experienced staff in all fields of IT Industry

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulb1121
1 review
4 helpful votes
May 16th, 2019

The service started well, but the results soon started to fall, when we moved to DotSquare we had strong SEO results, sadly the results got much worse, we spend nearly 18 months trying to work with them, in the end the traffic dropped to just 25% of what it was at the start of the relationship. An independent party found that website work that was carried was impacting our traffic, so we not only has paid for the work to be done, we have paid for SEO that could not have worked.

Overall Feedback - DotSquare took no responsibility at all for the issues they caused, or the terrible SEO services they provided. Our website traffic dropped 75% whilst in their care. Fundamental mistakes were made, and then they want to charge you again to look at the issues - terrible service and custom care. If you plan to use them, dont!

Thumbnail of user kevinh441
5 reviews
37 helpful votes
November 22nd, 2018

Dotsquares has filled out their ranks with developers, designers, project managers, client coordinators, and supervisors who are not only true, passionate nerds who love tech but also who really care about delivering business results

Thumbnail of user keiths96
1 review
3 helpful votes
June 2nd, 2017

I was impressed with the Dotsquares ability, right from the initial technical discussion about our idea for website www.igratu.com and the iGRATU App, both are now in IOS and Android stores, the PM Neeru was excellent and continues to support where she can, great advice and abilities. We will be going back to Dotsquares to upgrade once we have found investment for the app, this will be for our 2nd phase enhancements and 3rd phase white label of the app development. Thanks guys.

Thumbnail of user mikheilim
3 reviews
0 helpful votes
February 16th, 2022

When I launched my business I didn't even imagine that I would ever face some issues which are connected with web design. I understood that sometimes I would face this problem. But in my head there was a clear plan how to solve this problem. However, everything was just in my head... I understood that I couldn't handle this task on my own and decided to outsource it. I applied to this company and they proposed couple of optiosnm how to solve my issue. I actually liked these options and let them understand that they have to choose which design would be the best. They have done everything perfectly. I would certainly apply here once.

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From the business

Dotsquares has been delivering exceptional web and app solutions for international clients since 2002. The company has its base in Albourne (Near Brighton and Hove), United Kingdom & international offices in USA and Australia having development centres in Jaipur, India. We work very closely with all our clients, always looking to forge long term relationships, and offer offshore outsourcing services which reduce costs, enhance organisational flexibility and improve business and IT performance. By taking your IT project offshore you can take advantage of a fantastic price that will not be matched by onshore competitors and allows you to cut down on the costs whilst maintaining a quality that even onshore companies struggle to match. We take the pain out of your IT projects and let you concentrate on the business you know best: Your own.

Business History

The idea behind Dotsquares was conceived in 2000, and the company was set up in Feb 2002. Dotsquares is a company dedicated to supplying IT services to businesses.

Company Representative

Thumbnail of user dotsquaresl1
Dotsquares L.
Typically does not respond to reviews
Dotsquares is a Digital Design and Development company, with international offices around the world. Our head office is based in London the digital backbone of the UK, and we also have another office in West Sussex, just outside of Brighton. Our 712+ workforce consists of Designers, Developers, Testers, BA’s, Project Manager’s, Team Leaders and several teams of Digital Marketeers. Whilst our head office is based in the UK we also have offices in Europe, Australia, United Arab Emirates, The US, and 3 development centers in Jaipur, India.

Established back in 2002 we have over 17+ years of industry experience, and consider ourselves leaders when it comes to innovative technology such as IoT, Block Chain, FinTech and many more. With our bespoke mix of on and offshore development we can provide a service that is truly unique to others in the industry, at affordable and competitive rates.
Dotsquares Technologies India and Dotsquares LLC US are associates of Dotsquares Ltd.

If you have a vision that you want to make a reality get in contact with one of our UK Project Managers today!

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