• Dorriswedding

Dorriswedding

Overview

Dorriswedding has a rating of 4.02 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dorriswedding most frequently mention beautiful dress, customer service, and bridesmaids dresses. Dorriswedding ranks 8th among Wedding Dresses sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 47.8%
Positive
11
Neutral
0
Negative
12
86
See all photos

What reviewers want you to know

Positive highlights

  • Shopping was very fast and the customer service is great.

Critical highlights

  • I ordered a wedding dress from these people and when the dress arrived it was damaged!
How would you rate Dorriswedding?
Top Positive Review

“A good place to buy wedding dress”

Jayden T.
1/20/24

Highly recommend!I like their wedding dresses. Because they're so beautiful and great quality. Amazing service and cheap price!

Top Critical Review

“Be ware! Doris wedding is a scam with very poor quality that doesn't look like the pictured product!”

Jennifer M.
10/1/23

Purchased a dress for mother of the groom dress. Once received it looked nothing like the dress; it was wrong color, and looked nothing like the picture! Multiple attempts made to return the dress that took countless days and finally was told I must pay their shipping $45 and my cost to return the dress to Province of China $107! Then I would get the difference! I'm still waiting! Seek out any other company for success! This company sucks!

Reviews (515)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (57) wedding dress (65)
Thumbnail of user jaydent43
1 review
0 helpful votes
January 20th, 2024

Highly recommend!I like their wedding dresses. Because they're so beautiful and great quality. Amazing service and cheap price!

Thumbnail of user sophieb277
1 review
1 helpful vote
January 11th, 2024

It's my wedding dress and people couldn't stop complimenting me on how beautiful the dress was.The plunging neck was so sexy! Thank you so much!

Thumbnail of user jaydenf32
1 review
0 helpful votes
January 13th, 2024

The wedding dress is far exceeds my expectations. It's so well made and it's heavy and smooth. Such a beautiful dress just needs $190! The lace work is spectacular. I couldn't ask for anything more!Thanks!

Thumbnail of user jenniferm5653
1 review
3 helpful votes
October 1st, 2023

Purchased a dress for mother of the groom dress. Once received it looked nothing like the dress; it was wrong color, and looked nothing like the picture! Multiple attempts made to return the dress that took countless days and finally was told I must pay their shipping $45 and my cost to return the dress to Province of China $107! Then I would get the difference! I'm still waiting! Seek out any other company for success! This company sucks!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user ceceliar51
1 review
0 helpful votes
January 30th, 2024

Thank you very much Dorriswedding for the beautiful dress, for my friend's wedding, It was a big surprise for her.
The lace fabric was excellent, she felt comfortable when dressed well. Highly recommend!

Thumbnail of user katep409
1 review
0 helpful votes
January 22nd, 2024

Absolutely LOVE the dress! Was SO NERVOUS about getting a dress on line without trying it on but the customer service staff was so patient. Told them the requirements and they indeed made it! And it is so beautiful as expected, even more!

Thumbnail of user jackieg442
1 review
3 helpful votes
March 23rd, 2023

I received the dress on time. The dress looked nothing like the picture and on top of that the sewing done on the back on the dress was falling apart. They didn't want to fox or work with me on getting it fixed. I highly don't recommend anyone to them. This is supposed to be a girl big day and you put your trust on people to get things done rightly. So please don't use this company for a dress. Look somewhere else.

Tip for consumers:
Read reviews off site also. Wish I would have done that. I read reviews on the site and I think they only post the good ones. I try to write a review on there and they won’t let me because I checked out as a guest.

Products used:
A dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user emreivers
1 review
2 helpful votes
October 23rd, 2023

Dorris Wedding made the Lana Del Rey aesthetic shotgun wedding of my dreams possible on a budget.
If you're looking for a high quality gown that won't require alterations, you may be disappointed. However, if you are willing to have the gown altered, you can save thousands of dollars with Dorris Wedding. The gown I chose was a timeless design and catered to my baby bump as well as my taste.

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user kaitlynnl5
1 review
0 helpful votes
January 31st, 2024

Everything is perfect, specially size and shape. It also arrived on time! Thanks!

Thumbnail of user caitlinw121
1 review
0 helpful votes
January 26th, 2024

Arrived quickly! Amazing delivery! Thank you!

Thumbnail of user jenl276
1 review
3 helpful votes
July 26th, 2023

Ordered a dress (custom size) and it looked nothing like the picture. Due to ordering custom, they wont accept a return nor will they admit to their wrongs. There are spots where the dress is falling apart and the sequins and beads are falling off, not to mention the beadwork is nothing like the photos advertised. Dont waste your money unless you want a random dress that you have to fix when it arrives.

Products used:
Wedding dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user lloydfenixjnkkf
12 reviews
0 helpful votes
March 24th, 2024

In addition to a great selection, when I had a problem with sizing and returns, the customer service department outdid themselves in solving my problem and helping me find the perfect dress for my daughter's wedding.

Thumbnail of user alexw1340
2 reviews
0 helpful votes
January 13th, 2024

..

Thumbnail of user joshd559
2 reviews
0 helpful votes
January 14th, 2024

..

Thumbnail of user ruthm1330
1 review
0 helpful votes
February 9th, 2023
Verified purchase

The communication was great and turn around time for responding to my requests to make my dress a smaller size after I ordered was the same day! They kept me abreast of every step of my dress during the process! My dress arrived within 2 weeks of ordering and I am so happy! It is a beautiful dress that looks just like the picture and feels like great quality of material! Super happy!

Products used:
Wedding dress

Service
Value
Shipping
Quality
Thumbnail of user heathere491
1 review
4 helpful votes
March 30th, 2023

When I received my dress it had either a rip or an unsalvaged edge of fabric. When I contacted customer service, they said they would give me a $10 refund to pay for it to repaired by someone locally. This would not come close to covering costs. When I asked for a return, they demanded I pay my own and their original shipping costs and also increased/doubled their time to refund written in their website. Very bad company and very poor quality.

Products used:
Wedding dress but not used because it was received torn

Service
Value
Shipping
Returns
Quality
Thumbnail of user leydakelly
1 review
0 helpful votes
May 6th, 2023

I'm so glad I bought this dress, felt and looked amazing. So many compliments, as soon as I put it on I knew this was the one
Thanks Dorris wedding dress

Tip for consumers:
Quality is amazing

Products used:
Wedding dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user alixj15
1 review
2 helpful votes
November 12th, 2023

This company is a fraudulent company. Do not waste your money on ANYTHING. Sent in CUSTOM measurements and they made the chest/bust measurement where the waist goes. Their customer service is extremely lacking and poor! They will not issue a refund even though this is an error on their end, and get this, want me to pay $50+ in addition to send back the dress in shipping costs. DO NOT WASTE YOUR TIME OR MONEY.

Tip for consumers:
Company is a scam.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anahitai
26 reviews
1 helpful vote
April 27th, 2023

Dorriswedding is a wonderful place to find your dream wedding dress. They have a huge selection of styles and sizes, and their prices are affordable and reasonable. They offer free shipping and easy returns, and their customer service is friendly and helpful. My dress was custom made and it looked exactly like the picture. It was well made and fit me like a glove. I loved my dress and I would recommend Dorriswedding to anyone.

Thumbnail of user kaylar205
1 review
4 helpful votes
December 24th, 2021

This dress was amazing. I had a small intimate wedding and did not want to spend a lot of money on my dress. It was delivered fast, fit perfect and looked gorgeous!
Thank you for the beautiful dress.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dorrisw
Dorris W. – Dorriswedding Rep

Dear Kayla,

What a lovely wedding!
We are thrilled to see you in our dress, you just made our day!
Wish you all the best!

Customer service center

Thumbnail of user spelah1
1 review
19 helpful votes
March 23rd, 2020

I am very satisfied with my purchase.
I ordered a pregnancy dress, and I got a great dress and a vail.
They replied to all my questions, and delivered on what we agree.
I am glad I ordered a size up. It is easier to have it tailored than the dress being to small.

Thumbnail of user daniellef447
1 review
2 helpful votes
September 7th, 2022
Verified purchase

So I have a colorado elopement planned and haven't immediately fallen in love with a dress like the one from this website! I was so scared after reading some of the reviews, but again i just loved the look of this specific dress so I went for it. The dress arrived 14 days after I placed my order (I was SO shocked) and is actually amazing quality! The train on it is beautiful. I ordered a size up (so my seamstress could fit it perfect) and it's exactly a size up for me, so if I had ordered my exact size I think it would've been an exact fit (i opted out of the custom option so i could potentially return it.) Couldn't recommend this company enough!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tattyp1
1 review
4 helpful votes
October 19th, 2022

Just amazing wedding dress, thank you so much! Really thanks for the shipping and adjusting! Definitely say yes to the dress

Tip for consumers:
wedding dress

Products used:
wedding dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user joycel589
1 review
0 helpful votes
June 1st, 2022

Highly recommend Dorriswedding! Its professionalism and skill is second to none! Would recommend to everyone!

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user louh115
1 review
1 helpful vote
September 24th, 2023

I was scanning through their website today when I was astounded to come across a photo of a good friend of mine from her wedding ten years ago, wearing her stunning wedding dress, that I know cost her over $2,000. It was listed as a plus size dress (she is a size 10 Ausralian). She looks absolutely amazing in the photo... but there is NO WAY she purchased her dress from this website! Buyer beware!

Tip for consumers:
No

Products used:
Haven't decided yet

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

High quality cheap wedding dresses online! We provide affordable wedding dresses, prom dresses and bridesmaid dresses. Register today to win great discounts!

Business History

Our company was founded in 2003 with the vision of becoming a global online shopping destination with the hottest styles that reflect the latest fashion trends. Our mission is to provide you with a vast number of high quality styles at a price to fit any budget. We are always working tirelessly to improve our site, provide top-notch customer service and be a fashion industry leader by meeting and exceeding our customer’s expectations.

Company Representative

Thumbnail of user dorrisw
Dorris W.
Typically does not respond to reviews

How do I know I can trust these reviews about Dorriswedding?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.0
515 reviews
Have a question about Dorriswedding?