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Donnakisses.com has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Donnakisses.com ranks 240th among Swimwear sites.
This business has zero customer service, incorrect size and poor quality! Their measurements are not accurate. I ordered a bikini. The size did not match their measurement size. Not even close. I followed their instructions for returning the item. On their site it says you have to email them first then they will provide a mailing address. I sent the email the day I received the bikini and they responded back on day 10 and said..."oh sorry we do not except returns after 10 days".
This business has zero customer service, incorrect size and poor quality!
Their measurements are not accurate. I ordered a bikini. The size did not match their measurement size. Not even close. I followed their instructions for returning the item. On their site it says you have to email them first then they will provide a mailing address. I sent the email the day I received the bikini and they responded back on day 10 and said..."oh sorry we do not except returns after 10 days".
I ordered multiple swimsuits from them. Two of the suits fit great, and the other two (which were the same size and listed almost the exact same measurement for waist in their size guides) had extremely small bikini bottoms that I couldn't even get on. In addition, one of the bikini tops was missing a loop to attach the strap (it was a triangle top, so the strap is absolutely necessary!). I contacted them about returning the items immediately, but they said it was my responsibility to pay shipping to China. When I argued that it should not be my responsibility to pay to return items with a manufacturing defect, but they continued to refuse to take responsibility. I sent multiple pictures, including the 2 below, to which they responded that "they didn't see any problem". DO NOT BUY FROM THIS COMPANY!
Tip for consumers:
Do not buy. They will not offer refunds!
Products used:
Swimsuits
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