I was sent a promo code to get 5% off my first purchase but it wouldn't work when I tried it... otherwise I would have given 5 stars.
I forgot my password and when I received the email to reset it, the email could not be read because all the lines of words were combined onto one line. This has happened before and I called about this already. Nothing has been resolved.
Feel like the quality of hair isn't as good as it was 3 years ago. Also the tape seems different - it becomes gummy very quickly
Wish that items such as beads came with the quantity #. Also never any reviews and the one review you see is repeated. Your Remy hair is top notch. Customer service is very good. Friendly representatives, do well. Good promotions. Will keep purchasing. First time trying wavy I-link. Past orders are straight.
Slow app & when I tt customer service ( a few hours before cutoff time) to confirm colors on my previous order she didn’t seem to have time to take my order & now it’s probably not going out til tomorrow. Hope I get it in time for my appointment
I am a new customer, first time ordering from this site. I signed up for an account, and email and was given a promo code for 5% off, I tried the promo code about 6 times with no success. I finally was able to use the promo code even though I tried chatting with someone only to be left ignored for 20 minutes. Overall I was very dissatisfied with my first experience on this site.
My extensions only lastes 3 days before some of them fell out! I put them in on friday and it is now monday and here i am ordering replacement tape already. I shouldn’t even have to pay for this tape!!
I received a $30 discount on my order when I pressed the button, but I don't see that it was applied to my order. Can you fix that? Pls. e-mail me confirmation that you can fix this. Thanks.
Super exited about the mystery discount, great deal for my client and just so Donna Bella knows what a good thing they did, I wanted to share that this particular purchase was for a charity event.. the more money we save the more goes to the charity so thank you!
Very easy to find and order items. Wish that it said how many beads come per container. Love your excellent quality
Website has issues loading content, and is a little slow. Had to enter address 3 times to get payment info area to show up. Chrome also says website is not fully secure, so I was wary about entering credit card details.
I love the customer service from Donnabella and the hair quality is great! My clients love getting extensions and the colors match up perfectly to professional hair color.
I have been using Donna Bella hair for several years now. It's the only hair I can purchase myself that stays installed (the best keratin glue) & the bonds don't turn white & flaky over time. The hair stays really lovely, doesn't tangle & styles well. Comprable to Great Lengths hair but more affordable. I love it.
Customer Questions & Answers
Related Articles and Tips
You use expensive skin creams, eat nutritious foods, and drink lots of water. While your body thanks you for these efforts,... read more
Did You Find This Page Useful?
Business owners: What’s your side of the story?
Manage your business