About the Business
Register a domain name and transfer domains. Reliable web hosting and VPS. Powerful website, blog, and ecommerce tools. 12 years, millions of customers.
Domain.com Reviews Summary
The overall reputation of the company reflects a mix of strong customer satisfaction and notable concerns. Customers frequently praise the ease of use, intuitive interface, and reliable support, highlighting a generally positive experience when navigating services. However, issues with payment processing and renewal complications have led to frustrations, including unexpected charges and perceived security concerns regarding account protection. While many users appreciate the quality of service and recommend the company, the recurring problems with transactions and customer service responsiveness indicate areas for improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I like that it's been an easy and simple process so far.
My account got locked out right after I purchased it and I had to go through web chat and wait for them to unlock it.
Hey Arwen,
Thank you for you review!
DJ
Customer Advocate at Domain.com
I would have given 5 stars, however, I have to reset my password each time I want to access my control panel. I write my passwords down and keep them in a secure place. This lets your whole site down
Hey Ian,
Give us a call. Let's see what we can do about that!
DJ
Customer Advocate at Domain.com
It is too cumbersome to reset every time you want to go through your web domain listings
Hey Scotland,
You may want to contact our support so we can look into that for you.
DJ
Customer Advocate at Domain.com
I keep needing to redo the password I'm on the 4th one it seems silly
Hey Daniel,
Give us a call or chat so we can look into your issue.
DJ
Customer Advocate at Domain.com
I have terrible experience with Domain.com where they obviously sell or share my filling and ordering data (email and our telephone number) with a large number of worldwide companies where every day many of them call us whole day and offering to us website development etc, and every time new company and new number. Terrible experiance.
Hey Miro,
We definitely don't do that. You may want to check and see if you have domain privacy. Give us a call so we can check it out!
DJ
Customer Advocate at Domain.com
I'm being inundated with people wanting to develop websites and software because there is no privacy on. Us domain registration. You should warn users of this.
Hey Matthew,
We will look into that!
DJ
Customer Advocate at Domain.com
I like the site, but two of our email addresses did not work from last Friday until yesterday and there was not a way to contact you.
Hey Greg,
You should always be able to contact us. Try again! We are here to help.
DJ
Customer Advocate at Domain.com
I cancelled the monthly fee for MS365 but Domain.com still took the money from my account!
Hey Andleeb,
Give us a call so we can fix this.
DJ
Customer Advocate at Domain.com
Could no longer manage my sites. Can't log into WordPress. Will call later to see how to rectify. Will site builder always be free?
Hey PK,
Give us a call or chat and we can help with that!
DJ
Customer Advocate at Domain.com
No possible to login normally to domain.com. Need to login in incognito... :(
Hey Marko,
Call us! Chat us! We can help!
DJ
Customer Advocate at Domain.com
I registered a. Me domain and paid via paypal. But i am not able to see my domain in the dashboard
Hey Rohit,
You will definitely want to contact our support about that!
DJ
Customer Advocate at Domain.com
Took my money for a subscription I did not agree to.
Hey Darvin,
Give us a call so we can look into that.
DJ
Customer Advocate at Domain.com
Hi. I am trying to open or manage and it won't open in window to get started.
Hey James,
Give us a call or chat and we will help with that!
DJ
Customer Advocate at Domain.com
When trying to update the info to publish my site your platform was confusing, and not very 'novice friendly' compared to others.
Hi Pilar,
Thank you for your feedback!
DJ
Customer Advocate at Domain.com
Its still very hard to use cos i really need it to be publicly shown can its still hard to use it in another website
Hey Mambo,
Our live support can definitely help with that!
DJ
Customer Advocate at Domain.com
Much much smoother than GoDaddy or google domains, easier to use and offers more features
Hey Scott,
That is awesome to hear. Thank you for your review!
DJ
Customer Advocate at Domain.com
I'm not here for an attractive interface or usability.
Hey Mahmoud,
Thank you for your feedback!
DJ
Customer Advocate at Domain.com
I can't even get my website to work since transferring it here! It keeps saying that my domain isn't pointing to domain.com, and I tried to point it and it's not working. You guys need to make things easier for people to understand
Hey Amber,
Give us a call so we can look into that for you.
DJ
Customer Advocate at Domain.com
I'm having a hard time managing my web site. I did the tour and things are still not working the way I want them to.
Hey Barbara,
Give us a call or chat and we can definitely help!
DJ
Customer Advocate at Domain.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Alfredo,
Thank you for your review!
DJ
Customer Advocate at Domain.com