About the Business
Register a domain name and transfer domains. Reliable web hosting and VPS. Powerful website, blog, and ecommerce tools. 12 years, millions of customers.
Domain.com Reviews Summary
The overall reputation of the company reflects a mix of strong customer satisfaction and notable concerns. Customers frequently praise the ease of use, intuitive interface, and reliable support, highlighting a generally positive experience when navigating services. However, issues with payment processing and renewal complications have led to frustrations, including unexpected charges and perceived security concerns regarding account protection. While many users appreciate the quality of service and recommend the company, the recurring problems with transactions and customer service responsiveness indicate areas for improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
I can change my google workspace subscription not can i manage it.
Have had a few support questions and had fantastic service. Top Notch team!
Hey Mark,
Thank you for your review!
DJ
Customer Advocate at Domain.com
Not user friendly. II have been facing lots of issues. Access to email portal is horrible.
Hi Yasmine,
Thank you for bringing this to our attention. Give us a call!
DJ
Customer Advocate at Domain.com
Email issues are particularly frustrating as it is our main conduit for client communications.
Hi Russell,
Thank you for your feedback. If this happens again contact us!
DJ
Customer Advocate at Domain.com
I am having a difficult experience using Wordpress on Domain.Com
Hey Johnson,
Give our live support a shout and we will help!
DJ
Customer Advocate at Domain.com
I've been trying to get on a chat to assist my DNS, however I've not been able to obtain any assistance :(
Hey Wisal,
Give us a call and we can fix that!
DJ
Customer Advocate at Domain.com
Inexpensive. Simple to use. What more would someone want.
Hey Robert,
Thank you for such a lovely review!
DJ
Customer Advocate at Domain.com
Charged my credit card without any reason or simply charged my credit card.
Hey Eric,
That's strange. There must be a reason. Give us a call!
DJ
Customer Advocate at Domain.com
I have no control over the things I can do on my website. Yes, it makes it easy to pick the layout I want, but not being able to edit things and move them around or have any customization whatsoever is not good. Also, I paid for the version where I get $200 free ad credits and cannot find where to redeem that to promote my webpage.
Hi Cara,
Try giving our live support a shout. We can look into this for you.
DJ
Customer Advocate at Domain.com
I am having trouble setting up a new email address and also having trouble transferring a domain.
Hey John,
Give us a call or chat and we can help with both of those things!
DJ
Customer Advocate at Domain.com
I purchase a business eCommerce web builder and it's not allowing me to start creating my website. I was charged for both domain and eCommerce builder this is frustrating.
Hey Karen,
Give us a call so we can look into this!
DJ
Customer Advocate at Domain.com
I paid a huge amount and can't even access my website! I might not recommend domain.com to anyone!
Hey Anam,
Give us a call or chat so we can look into what is going on.
DJ
Customer Advocate at Domain.com
My website is not working and I can't get the chat to work
Hey Lexi,
Try giving us a call. We will look into the chat issue.
DJ
Customer Advocate at Domain.com
I am struggling with migration of my e-maili address from Microsoft 365. Why is it not user friendly?
Hey Anastasia,
Give us a call or chat and we can look into that!
DJ
Customer Advocate at Domain.com
Quick to take my money at the start. Found harder to change / add email
Hi Nicholas,
We are here to help. Give us a call or chat.
DJ
Customer Advocate at Domain.com
The website is very slow to load - and it is not my system / connection:-)
Hey Frederik,
Thank you for letting us know. Give us a call and we can look into that!
DJ
Customer Advocate at Domain.com
So far I have not been able to load the website builder page to start creating my site.
Hey Kara,
That is something that our live support can help with!
DJ
Customer Advocate at Domain.com
Not user friendly. I got a website and it does not work properly
Hi Gina,
Our support can help. Give us a call.
DJ
Customer Advocate at Domain.com
I am new to domain.com and have paid for a email that I cannot use and the customer support cant not even help me this is trash and I want my money back!
Hi Devonta,
Give us a call and we will be happy to help!
DJ
Customer Advocate at Domain.com
Super quick. No stress. Done deal in minutes. Couldn't be happier. And my clients LOVE the quick turnaround.
Hey Jason,
That's how we do it! Thank you for your review!
DJ
Customer Advocate at Domain.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Nasseem,
Give us a call. Let us help!
DJ
Customer Advocate at Domain.com