Dolphin Appliances

We were forced to use 'dolphin appliance care' in ely cambridge, uk for a second time by our insurance company; domestic and general, despite our many requests for another company. The same guy has come to our house on two occasions and cannot help himself but to be passive/covert aggressive to women (he doesn't do it when my partner is around). He has stated in a patronising mannor 'I feel sorry for you' (for having the washing machine we did) and 'you've obviously been washing clothes a lot longer than I've been alive' (he looks older than me). Its washing machine repair, not rocket science. Say hi, fix the machine and leave. The only reason I would cut him any slack is that he looked really ill this time. Nevertheless, we have now thrown out our warrantee with domestic and general (still 5months left on it!) with the whole intent of never having to use this specific company again. Ever! Be warned!