2 reviews for Dollar2host Inc are not recommended

These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.

Marcus C.

Singapore

1 review

5 helpful votes

Money back are FAKE

March 1, 2014

Money back are FAKE. They are located in Mumbai, India and NOT United States.

Date of experience: March 1, 2014

Ken G.

Pennsylvania

1 review

5 helpful votes

I have been with dollar2host for three years my website...

August 3, 2013

I have been with dollar2host for three years my website is http://www.sweetsunrisemedia.com a company being created for marketers and I was livid when I uploaded over 4000 products and they would dissappear. Here is a conversation I just had with them on Aug 03,2013

Please wait for a site operator to respond.

You are now chatting with 'D2H-LiveHelp'

D2H-LiveHelp: Welcome to our real-time support chat.My Name is Richard. How can I help you today?

D2H-LiveHelp: Hello

Ken Gorenc: Hello Richard, I have sweetsunrisemedia.com and I don't know what happened, my account dissapeared, as well as everything in the cpanel. PLease check this

D2H-LiveHelp: Please hold on for a moment while I check this for you

D2H-LiveHelp: What is your hosting account main domain name?

Ken Gorenc: sweetsunrisemedia.com

D2H-LiveHelp: Please hold on for a moment while I check this for you

D2H-LiveHelp: Please check it now.

Ken Gorenc: What went wrong?

D2H-LiveHelp: It was minor error with permission and we have fixed it.

D2H-LiveHelp: There will be no issue again.

D2H-LiveHelp: Is there anything else I can help you with today?

Ken Gorenc: I have been having problems of files that I uploaded would dissapear, many times, this has to looked into

D2H-LiveHelp: I have fixed it.

D2H-LiveHelp: Please try

Ken Gorenc: ok The site is there now, but I need to be sure that anything I upload from here on will not dissapear

D2H-LiveHelp: Please let me know what error are you getting?

Ken Gorenc: Just when I upload files the pdf will still be there and the zip files would be gone, I had over 4000 zip files uploaded and they just dissapear, I have been uploading to the 2500 folder in the root

D2H-LiveHelp: It's not allowed to server storage purpose.

Ken Gorenc: It's a business

D2H-LiveHelp: Sorry we can't allow storage purpose.

D2H-LiveHelp: You have uploaded it then we will delete it.

Ken Gorenc: What? This is a hosting company?

D2H-LiveHelp: You can upload it then you need to extract it. And delete zip file.

Ken Gorenc: no I dont

Ken Gorenc: this is a hosting company for a business

Ken Gorenc: when a customer purchases a product it is in a zip file, compressed

Date of experience: August 3, 2013