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Claim Your BusinessDollar Rent-A-Car has a rating of 1.4 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dollar Rent-A-Car most frequently mention rental car, customer service, and credit card problems. Dollar Rent-A-Car ranks 164th among Car Rental sites.
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Called just now and got a great deal that was orchestrated by mr. Glen at customer service. Thank u Glen. Received excellent assistance by a person that wanted to help. Great job. This is what is expected when calling customer service.
I had prepaid for a reservation, but had to cancel several days in advance due to COVID. Since there was a problem with the credit card we used I tried several times to contact customer service to cancel, but they never replied. According to their policy, if the rental is cancelled more than 24 hours ahead of time, they will refund all but $100. But they've totally ignored our requests, and since the deadline is now past they won't refund anything. So now we're out $224.
Called just now and got a great deal that was orchestrated by mr. Glen at customer service. Thank u Glen. Received excellent assistance by a person that wanted to help. Great job. This is what is expected when calling customer service.
Tip for consumers:
Patience,listen and ask questions
Linda in Palm Springs stayed over her lunch break to help us with a car. Friendly, professional and went the extra mile to provide for us!
Reserve a rental car online and save! With great prices on car rentals, you? ۪ll find the rental cars you want at prices you? ۪ll love., Reserve your Dollar rental car online and save. With our lowest rates guaranteed on car rentals, you'll find the rental...
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