Ordered hair for dropshipping was sent horrible quality hair I ordered a 30 inch 130 density yes I know thin right but it was literally see through it was very thick on top hair was wet when I received smelled like chemicals and was over processed like it had NAIR ON IT YES LITERALLY LIKE NAIR do not trust this company they are hit and miss and very unprofessional and unorganized for wholesale they denied me a refund since the wig was used but the quality was not obvious until it was installed y'all know how it is with these wigs lace was thick orange and would not melt I also order professional pictures back in March for my website still have not received I ordered packaging labels and tags 1000 of them and had half sent to another vendor now that I don't want to work with them due to poor hair quality they refuse to send me my packaging that I already payed for which was 500 the pictures are still not finished or refunded which was 200 and the wig was not refunded which was 420 this has been a terrible experience I have been fighting with my bank for months because of how long ago the purchases were made even though I have been contacting them till this day trying to get things straightened it I'm pretty sure this was a bad wig and maybe the hair isn't terrible but because I was working with them as a business partner this is a really bad look I also have attached photos for reference you can see there lace compared to another company
I purchased a wig from them. Hair is so dry and tangled. Silicon mix bath does nothing. Lace is really thick. Paid for 180% density, they sent 130% density. Horrible wig.
Please do not order from Dola #dolahair‼‼‼I am a wig lover, I have never had a company so unprofessional and unwilling to compensate for a mistake they made. I ordered a 12inch bob but was sent a 10inch after waiting for it to get here to only find out it the wrong length. Reached out through the whats app so I could communicate about this matter so long story short I was given 2 options
1. Return plus pay for shipping to return for full refund.
2. Exchange plus pay for shipping to exchange the hair then wait two weeks for it go through then I'm sure another two to four weeks before you get the right hair
Mind you this is there fault (see pic for them stating it's their fault) my messages is green their message is white. They always think we are trying to scam them when they are the ones scamming.
My biggest issue is that they are not taking full responsibility for their mistake. I'm stuck with this hair because I refuse to pay money to ship a wig back that was made due to their error.
Buy at your own risk.‼ When we people be writing those review and backing it up with facts/receipts believe them. This is a faulty company that I'll never do business with again.
Oh and let me be clear! I wanted nothing free or was trying to get over on them, I just wanted the wig that I paid for without having to spend anymore money. I stated to them to send me a return label but they kept telling me "they do not have return label" ( see attached) wether they reimburse the shipping fee or not I shouldn't have to pay to ship it PERIOD this was their mistake.
I love the texture, very pretty box, comes with headbands for you and extra necessary items and I the hair smells good. I even went swimming and it's still intact!
I always buy me 613 hair from this website because it dont shed or get thin, its very thick and i also buy my bobs to do quick installs
I saw that Dola Hair had good reviews so I decided to try them. I later found out the reviews are only good because they PAY customers to write positive reviews. This will not be a positive review about my experience.
I ordered two wigs that were supposed to be the same color - P4/27. This is the color I get for all my wigs. One wig was supposed to be curly while the other was supposed to be wavy. I received both wigs at the same time and I must say that delivery was quite fast. I received my order within a week and a half. I took the first wig out the box which was the curly wig. I was quite please with the look, color, and feel. I put it down and picked up the second wig in the box. Right away, I was confused. The color immediately jumped out. I'd say it is more of an orangish- red color with hints of brown, but what it isn't is P4/27. The waves weren't quite what I was used to, but that wasn't going to be a problem. If the hair were the right color, I'd just wash it like usual, and style it with my curling iron or rollers to get the desired look.
I sent an email the next morning to dolahair with pictures. I told them I'd received the wrong hair color. I knew because I always order P4/27 for my wigs plus the other wig I ordered from them at the same time was the right color. I needed to return the wig (I hadn't washed, cut, or tried the wig on) for a full refund so I can purchase a natural colored wig and just dye the wig myself. This was their response.
" This is Dola Hair Customer Service, we are so sorry that our products do not satisfy you. But the wig looks fine, it is P4 27 wig, you can check it on our website. Due to the difference between different monitors, the picture may not reflect the actual color of the item. But it is indeed P4 27 color, please don't worry"
As you can see from the three pictures, the first two pictures are the wavy wig I received. The last picture is the photo on Dolahair's website. That is not the same color. It is orangish-red.
Dola Hair have some great wigs on their site. I ordered a wig and it came within 1 week and that was faster than I expected. The hair was healthy and shiny, no smell or tangles and very very soft. They have great products and the customer service was excellent... Great Job Dola Hair!
Good quality hair seems like it will last for a very long time the only issue is it took longer than i thought to receive it the wig is perfect
This is my go to company when buying hair. This is my 3rd purchase and very beginner friendly. Get the wig you will not regret it.
I've ordered here several times and verything was good. My friend also ordered here and she was also satisfied.
This is my 2nd time ordering from dola and each time has been a great experience. Fast shipping, great quality hair, and great customer service. Highly recommend!
I first started buying hair from them 2yrs ago, I'm a big fan of curly hair and the discount is an added bonus.
Love Dola Hair! The best hair I e purchased fr! No tangling or shedding! Will definitely order again!
Feels wonderful very full and exactly as it looks in the photos, can't wait to wear it, the headbands and accessories are awesome THANK YOU SO MUCH DOLA HAIR!
I've been seeing this website for ever and Decided to purchase and all I can say is love love love I just ordered another unit right after getting the first one I'm so I love with this hair.
I absolutely love my hair. It arrived in a timely manner. The color is everything in addition to the body.
My hair came fast and it is soft and natural looking. I love my headband wig I am ready to order again.
Just received this hair and it was so soft! Minimal shedding, and super easy to manipulate. Overall so so excited!
I love the texture of the hair. It doesn't shed, super soft! Affordable prices! I would definitely purchase another one!
Answer: The shipping was 3 weeks long but it worth the wait
Answer: No it is not worth the money if you never recieved the product
Dola Hair has a rating of 4.1 stars from 43 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dola Hair most frequently mention customer service and headband wig. Dola Hair ranks 10th among Hair Extensions sites.