Do It Tennis has a rating of 4.4 stars from 1,208 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Do It Tennis most frequently mention customer service and day shipping. Do It Tennis ranks 14th among Tennis sites.
Great selection and price. No one else included strings at this price point for free!
Very unpleasant experience. A couple of weeks ago I ordered a pair of tennis shoes UK 10 but received a UK 12. The shoes cost me $159 and are now siting in a box as Do It Tennis wouldn't take responsibility for their mistake. A member of the team (Micah) wouldn't even try to resolve the issue or help and bluntly told me that returns were not an option. I'm totally shocked!
First time I bought it from this company but bad experience.
I made the purchase then I got msg they need to confirm it was me cause the mailing address different from billing. Ok with that but first time for me. Then they said they wil ship and never got it. I had to fly without the purchase… when I got back I called and ask why they did not sent it and no reason why … they just said they will sent it. Finally I got it Jun 27
And purchase made on Jun 13 and supposed to be getting it 2 days vía fed ex .
I was looking for a Yonex Vcore 98 light racket that unbeknown to me had just been discontinued. I searched for it on many tennis shop websites and found Do It Tennis. They said they had the racket I wanted, and had a 4-1/4 grip. I ordered it and paid and was supposed to receive it in two business days. 10 days went by and I hadn't received it. I called in and they said "oh we don't have it in 4 1/4 grip". The rub is they never contacted me about the situation. After calling them, I ended up buying the racket with a 4 1/8 grip and have to build it up. Otherwise I have the racket and will be playing with it soon. They did string it for free as they said.
It was a quick delivery, nevertheless never buy from this seller! I requested a refund because these racquets were terrible, the frame and grommets defectives, I tried the racquets and the balance were horrible, wrong swingweight. I WILL NEVER GOING TO BUY A RACQUET FROM THIS SELLER! I tried because it was a lower price than competitors (Now I know why, probably used racquets) So I send the racquets back because first they approved my refund, and now they don't want to give me a refund. So you took the racquets plus my money! What a SCAM! So, I hit a couple of times with the racquets and they were horrible, the worst balance, and weight of my life! I have play tennis for more than 15 years.
Product was great, but the service was just terrible. I have had issues with both of the times I ordered off of this site. I will most likely not order from this site again; I frequently buy tennis gear for myself and players that I train. I think I'm just gonna continue using Midwest sports, which I've used for the past 5 years and never had a problem. Sorry to all the other customers that had any issues.
This order was placed on 8/11/15. On 8/12 I received an email the at my order was complete. On 8/16 when the tracking information still showed nothing more than a shipping label having been created I called customer service. I was told the package was placed with the postal service on 8/13. The postal service website shows the package was not received by them at the origin facility until 8/19/15. I then received on 8/22/15.
I ordered 3 items. I only received 2. I received nothing indicating my complete order could not be fulfilled. Rather the invoice showed sold out. Two of the items were purchased to wear together so disappointing it's just assumed I would not want to change anything when my entire order could not be completed.
This is not like my past experiences with Do It Tennis.
You need a "pick up from store" option!
This was a comment I made in the purchase transaction. It was not available and since I was close enough, and wanted the racket that same day, it would have been ideal for shoppers like me.
Otherwise, the images make it hard to see the detail of the racket and therefore harder to make a decision.
There was nothing wrong with the tennis shoe, but it was too narrow for me and I had to return it. I was not pleased to have to spend $9.50 to send it back and for that reason I will not buy an item like this from you again. I also think it would help if you identified the widths of the shoes.
I ordered an Adidas Bag, the price was good; however shipping seemed a little high. I had been tracking the package via the tracking number the day it was set to deliver I looked and it said not deliverable. I ended up going to the post office and come to find out do it tennis had not paid enough shipping on the order so I had to pay even more shipping in order to get my bag. The actual package was in good condition and a good value compared to other companies selling the same bag.
Great price and fast shipping. Delivery was on time and website is easy to navigate.
Dividers were easy to set-up. I was able to put together a wall of 6 dividers in just 10 minutes. They look great on the courts. The dividers are very light weight making them easy to move around. I also like how the dividers can be adjusted to fit any court layout. The players have been adjusting them to their needs. Only issue I'm finding is that they blow over easily in the wind. But that was stopped with just a couple of small sandbags. Overall very happy with how they look and work.
An employee tracked down an out of stock tennis bag for me! I was so happy to receive it and really appreciate your company going the extra mile for me! Will definitely be using this website again!
Exceeded expectations on all levels
I will be ordering again
Placed my order on a Saturday.
Customer service called Monday at 3:30pm due to my card being flagged as fraud.
After confirming information it was sent for shipping.
I received my order by 4:00pm the following day.
I live in NY and I know Do It Tennis is located in CA.
If that's not impressive i'm not sure what is!
Highly recommended!
The shoes we ordered came quickly and are a great value
Shipping and delivery was faster than expected. Would order again.
Once we got it put together it works great and my daughter loves it.
Included directions were sparse and video wasn't much more help so it required a little thinking to figure out how it all went together but we got it done.
I was skeptical of the this site, because I have never seen them before, but they were definitely legitimate. Pricing was phenomenal with strings and shipping included. I recommend them highly.
Hello Sofiane,
We are sorry for the inconvenience of receiving the wrong size shoes. We checked the transaction, and we shipped the size that was ordered. We would love to exchange the size for you with the associated costs for international return shipping. If you would like to proceed, you’re welcome to contact customer service.
Here is a link to our returns info https://www.doittennis.com/company-policies/#returns-tab