DODuae.com

This is not a next day delivery. They do not bother to update you. Very poor service received. Ordered last week. Still haven't received it. When I follow up I am told it will come but nobody knows when. Not worth all the trouble.

I always purchase the things from them but this time I'm so disappointed bcoz of their courier service.on the first day I waited him till 5pm to call me but he called me around 7pm I was in work.he sent me message in whatsapp confirming that he have my parcel.photo below is out Convo.it means we as a client or customer cannot demand for the timing of the delivery of our parcel.we have to depend on the courier availability?and take bote I inform him the day before the 2nd day he suppose to deliver it...

From 7 items I bought, maybe 1 could be used. Very poor quality, photos on website is not matching with reality, colors are totally different. Was requested blouse size S and received XXL. There is no any chance to return the product. As per policy of the company its not acceptable, if you purchase items from sale or promotion. Even you can't return the item if size doesn't fit you. But it's not fault of the customer that you are cheaters. Never ever deal with this website.

Firstly Order I placed all was showing in stock, Once Payment is done next day received a Call that one item is out of stock so they will make a refund on it. Instead of getting compensated on this they charged and deducted more amount from the amount I paid. Worst customer Service, Worst shopping experience.

I order iphone cover with other items, the quality was very poor. When i request for refund or return, they called n asked 10 aed courier charge customer will pay to return for any items… wat rubish policy is that..

Purchased a DIY product from them, it delivers after two days, unfortunately the item was damage. The Fluid which is the most important thing to fix the broken glass was EMPTY. I called them about the issue and they said that they will collect the product but the money you paid for will go to your e-wallet which means the only choice you have is to use that to order to them again! Stupid policy. The collection of the item still not being collected and it is two weeks that the item was sitting here waiting for them the collection. I had to call them again and saying that tomorrow it will be collected. Good thing that i didn't spend too much money for here. I recommend to you guys to buy item from Amazon or Noon instead of this website. Don't waste your money here!

I have ordered 2 times, first time i hv to returned as they sent me wrong size, i have commented that in their app but no one has replied me or care about it, second time ordered also same small size and thread were out from one of the dress, i complained to customer service guy named Hajra but he refused to say and give any details on my matter, A big zero customer service, No manager or customer service person will call u even if you are upset with their shopping, zero satisfaction always. Then they are charging for return policy also. Cloths fabric is like used one. I am regretting by shopping on this site

After ordering someone used my card and I think it is a hacker. Shame really to steel from people! Kindly be aware and don't put your bank card details

I have a bad experience with this website I was purchased 5 items all item's quality are cheap and 3rd class don't trust on this website and he doesn't have a return and refund policy

I order for the first time, mentioned my address clearly on bill, the driver had to keep calling me while i was in a meeting, he went in different area! Secondly, i order around 5 items, the bag was too small compare to the picture shown on the web! The sports shoes the quality was disgusting! I called again and placed my complain but not certified with ur service, how ever, i appreciate the store credit amount, 33.60 aed, i placed another order and i am willing to pay 7 aed which is extra to the credited. But am tired of many calls asking me to pay delivery fee and plus 8 fee which i don't understand. In the first place if u had what we expected, we wouldn't bother... please sort this issue and don't call me for the same song. I have many things to do not answering calls from u. U have my order already expected delivery by day after tomorrow.

Very bad experience products are not matching photos very poor quality and they r sneaky, they don't want to refund money be aware when dealing with them

I ordered Silver high temperature resistant oil proof table decoration. But that is not sticking anywhere and its not heat resistant also.

When I received the items I want to return immediately very bad quality of items are damage I really don't expect that I wasted my 156 DHS for this quality of items that I received. Please help me on how I can return my items as it was damage and get my money back...

Never buy anything from them they took my money damaged my feet because of a wrong size of a shoe above that all they refunded me wrong amount and charged me for return fees.

The clothes weren't the way they were in the pictures, they were very poor quality, the materials are completely different as to what they were in the picture and description, the sizes and also the colors were completely different as well, the worst i have seen thus far.
The customer service was no help!

I ordered an order on 13/10/2020 hit was delivered on 15/10/2020 from duty I payed this delivery guy but 1 item was missing yet I had already payed the delivery guy the whole amount. I realised it after opening it inside my room a short laced black inner wear was missing. I tried to email them the email failed that's why I used this option.

Ordering online is somewhat complicated when customer thought she got a good purchase & got bad one.

Today i received my order from this online shop and the quality of the product is very poor, i feel unhappy because i felt i buy a garbage things. All the item is bad not the same on the picture that they shown on their online store. I will never ever recommend this shop any of my friends this is a lesson learned for those customer like me. "KARMA knows their Address"

Terrible quality of products at very high prices almost like theft, they mislead you with different pictures on the website and fake deals overall please never buy from this website.

This is first time I ordered something on DOD and as soon as I ordered a person from DOD called to confirm my address and I was told I would received it in 2 working days. I already paid by card. The fact that they are playing this blame game by keeping the customer in dark or by lying to the customer makes me feel like there can be chances that this is a big scam. I have been told that I will receive it tomorrow (5.Nov. 2018) hopefully I do.

The worst website in the UAE, please don't be fooled by this people, they steal the picture from a real website and sell you the knock off chinese version of it, worst quality impossible, also it is not even cheap! You can buy those products in other webs for less than half the price they sell them! Don't give them any dirham, they don't even make it easy to refund their broken ugly tacky items! They want to charge you for it! And trust me, when you will receive the items you order you will want to return them asap. Remember the pictures in the website are not of the items they sell, so you don't know what you are getting, just know that it won't be as good as the original!

I wanna share with you the stange expeiences with all,,
I select and order items X, i recived items Y, no relation beteween X and Y,
Product Y is very poor, really is nothing, Typical fraudulent,

From delivery to return of items i had very bad experience, product looks good on photo but once you got it never been same, my colleague have the same experience. Not going to order to them anymore. If i can give a zero i would have given.