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Docstoc has a rating of 2.15 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Docstoc most frequently mention credit card, email address, and customer service problems. Docstoc ranks 78th among Business Documents sites.
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I REALLY wanted one document on Docstoc that I couldn't find anywhere else, so I nervously signed up, even after reading some horrible reviews. I was about to kick myself with the doc didn't download, but on the third click, it did, I got the doc, no problem. Today I left a voice mail to cancel my subscription - they called me back two hours later, and now I have an email confirmation of my cancellation. Assuming I don't get billed again next month, I have no complaints.
I bought a motorcycle workshop manual via PDF download from DocStoc. It turned out to be a rip-off of the Haynes manual for that model. Nowhere do they state the PDF is a copy of a freely-available publication (which I already had anyway). I was expecting a proper factory workshop manual - or at east something better than the Haynes version. They have not refunded my money and they should be investigated for copyright theft. Avoid.
Many of the documents this company sells are available for free by doing a little homework. They are predatory, preying on the ill-informed who are unable or unwilling to do a little research to find the document they are looking for. I was looking for an old watch manual, found this site, then continued my search and found it at the manufacturer's site amongst their archived manuals as a free PDF. Save yourself their silly subscription fees and do your homework.
I paid for and downloaded a legal form from Docstoc and it had several spelling errors. If they are going to charge for a document, they could at least do a spell check on it before selling it.
Also they are spammers. I only paid for the one document, and did not sign up for the premium service. They keep sending me emails nagging me to pay for their premium service. I un-subscribed, but they keep sending a string of spam email. Today I logged in and looked at my profile, and all the choices for them to send me email notices were turned on again!
If you sign up with Docstoc I suggest you use a throw away email address so you can cut them off.
Edited to clarify: the website is www.docstoc.com and for throw-away email address I would suggest a free service like www.mailexpire.com if your internet provider doesn't offer such a service, so you can cut off the unsolicited email advertising that will surely follow when you sign up with Docstoc.
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