• Doche Family Dental

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Overview

Doche Family Dental has a rating of 4 stars from 2 reviews, indicating that most customers are generally satisfied with their purchases.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate Doche Family Dental?
Top Positive Review

“Customer service”

Rose D.
9/13/23

Treated like family and great customer service. Always greeted with a smile as soon as you walk in the door.

Top Critical Review

“An Hour Wait for a Tooth Filling”

Norman L.
4/15/19

I completed my third appointment at this practice. Nothing great and nothing extremely bad at this establishment. However, my wife, who is on my dental insurance, had previously completed one appointment at this practice but could not complete her recent second appointment, a cleaning and a filling. After thirty minutes in the waiting room, the dental hygienist called her in, started, and completed the cleaning; however, the practice kept her waiting an extra hour for a scheduled filling. The staff was not helpful unless my wife directly inquired about the wait multiple times. After an hour wait and no dentist, my wife left. In closing, if you need a filling, this place is not the place. Please keep looking. My wife add, "I arrived at 9:50 a.m. on April 9,2019 for a 10 a.m. teeth cleaning and a tooth filling appointment. At 10:20 a.m., I was called from the waiting room to a dental chair. At 10:55 a.m., the dental hygienist completed my teeth cleaning. At 11 a.m., the dental hygienist moved me to a different dental chair for a tooth filling scheduled for 11 a.m. However, by 11:45 a.m., the dentist, Dr. Doche, has not showed up and I inquired. The dental hygienist stated that Dr. Doche will come in a few minutes. At 11:50 a.m., I inquired again. A dental assistant stated that 'the dentist was finishing an emergency appointment and will be right over', which I had not been informed or notified earlier. At 11:55 a.m., Dr. Doche was still a no-show. At noon, after an hour wait, without additional information or an apology for the long wait from the staff or from Dr. Doche, still a no-show, I wisely left."

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user normanl20
11 reviews
19 helpful votes
April 15th, 2019

I completed my third appointment at this practice. Nothing great and nothing extremely bad at this establishment.
However, my wife, who is on my dental insurance, had previously completed one appointment at this practice but could not complete her recent second appointment, a cleaning and a filling. After thirty minutes in the waiting room, the dental hygienist called her in, started, and completed the cleaning; however, the practice kept her waiting an extra hour for a scheduled filling. The staff was not helpful unless my wife directly inquired about the wait multiple times. After an hour wait and no dentist, my wife left. In closing, if you need a filling, this place is not the place. Please keep looking.

My wife add, "I arrived at 9:50 a.m. on April 9,2019 for a 10 a.m. teeth cleaning and a tooth filling appointment. At 10:20 a.m., I was called from the waiting room to a dental chair. At 10:55 a.m., the dental hygienist completed my teeth cleaning. At 11 a.m., the dental hygienist moved me to a different dental chair for a tooth filling scheduled for 11 a.m. However, by 11:45 a.m., the dentist, Dr. Doche, has not showed up and I inquired. The dental hygienist stated that Dr. Doche will come in a few minutes. At 11:50 a.m., I inquired again. A dental assistant stated that 'the dentist was finishing an emergency appointment and will be right over', which I had not been informed or notified earlier. At 11:55 a.m., Dr. Doche was still a no-show. At noon, after an hour wait, without additional information or an apology for the long wait from the staff or from Dr. Doche, still a no-show, I wisely left."

Thumbnail of user rosed638
1 review
0 helpful votes
September 13th, 2023

Treated like family and great customer service. Always greeted with a smile as soon as you walk in the door.

Tip for consumers:
Very thorough and eager to listen. Also conservative when it comes to treatment.

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