• Doba

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Overview

Doba has a rating of 3.89 stars from 190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Doba most frequently mention customer service, support team, and product selection. Doba ranks 3rd among Sourcing sites.

  • Service
    91
  • Value
    91
  • Shipping
    89
  • Returns
    87
  • Quality
    89
Positive reviews (last 12 months): 98.8%
Positive
80
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

  • Very responsive, professional, and give you tons of information.Great customer service, very knowledgeable.

Critical highlights

No critical highlights yet

How would you rate Doba?
Top Positive Review

“Exciting New Product Discoveries”

Morgan C.
1/18/24

Regularly discovering exciting new products on Doba keeps my store fresh and appealing. It's an essential factor in retaining customer interest and loyalty.

Top Critical Review

“No telephone # listing for DOBA”

Gary M.
11/14/23

This company goes out of their way to hide their phone #. I have thoroughly searched on line for a phone #. NON EXISTANT.

Reviews (190)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (26)
Thumbnail of user garym2656
1 review
0 helpful votes
November 14th, 2023

This company goes out of their way to hide their phone #. I have thoroughly searched on line for a phone #. NON EXISTANT.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennb229
1 review
5 helpful votes
August 8th, 2022

Please take my word, and please stay away from DOBA. Don't waste your money paying to their subscription, because you will line up not selling anything. Many items have higher price on DOBA compared to other online ecommerce retailers (eBay, Amazon, Shopify, etc.). I signed up with their quarterly plan for $98.97 and no single interest or sell on the item I posted on my e-shop, because my prices are way higher compare other competitors. Well, I just wasted 3 months and some bucks for this lesson, so hope anyone reading my review will take this into consideration before signing up with DOBA.
Thanks

Thumbnail of user zacharyh477
1 review
4 helpful votes
June 30th, 2022

Ordered ~$12K through DOBA from various sellers, many shipped slow and some orders were wrong. Some even cancelled though we tried to be selective in what stores we worked with based on their fulfillment rates. Customer support wouldn't help us at all, allowed one store to scam us ~$600+, we tried for months to work it out but the store and customer support are both in China so they don't care about USA companies, they would argue with us, pretend not to understand, and then ghost us, we spoke to several representatives, it was clear that they just didn't want to help. One of their common excuses was to say we (the customer) needed to send photos of the missing items (half of patio set), which obviously doesn't make sense and isn't a doable request. Totally unreliable company.

Tip for consumers:
I highly think you should avoid them, the prices are too high and sellers are unreliable along with customer support that is useless. The only good vendor of the dozens that we tried was FragranceNet but you can buy from them directly anyway. No need to work with them.

Products used:
We purchased furniture, jewelry, accessories, and so much more.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesk1887
1 review
4 helpful votes
July 1st, 2021

1. Listing items at ebay is failed in the most time. 2. There is no margin with competitor. 3. processing time is too long to ship to the customer. 4. Your customer will sue your website or ebay due to angry like a angry bird... please beware this scam and find another source of dropshipping

Service
Returns
Thumbnail of user rogerk419
1 review
2 helpful votes
February 1st, 2023

We signed up for a 2,000-item account. To test the waters we spent 3 days trying to put together a simple 250-300 item list. The customer service people were friendly. However, the FAQs one is referred to are complicated.

Once the initial list build was finally gathered then one finds out too late in the process that it will require you the customer to sift through each and every listing to individually insert the Category and a couple more sub-features in order to move forward to the next item. In almost every single case one will need to go back and read each and every product description to determine the specifics.

Let that set in for a minute. This is just a simple little list. We were heading to a 2,000 item with DOBA. Unbeknown to DOBA we already have a 10,000-item store on eBay.

So, why does Doba even say they are integrated with eBay when they are clearly not fully integrated at this time? Why would a customer pay a fee to subscribe to a plan that you the customer are then expected to do DOBA's work?

Doba may be a fine company with other platforms but in this case a very big disappointment! It appears to us at the customer end that DOBA is trying to make a one-size-fits-all and that isn't working very well.

Sincerely,
VERY DISAPPOINTED!

Products used:
None

Service
Value
Thumbnail of user kenr492
1 review
0 helpful votes
October 12th, 2022

Doba's Model of money is by having people sign up and pay for their service. The prices on off brand items are insane. You can brand name goods cheaper in a retail store than what they offer. Their profit margin is by item to seller not by quantity. Again straight trash.

Tip for consumers:
don't

Products used:
absolutely zero, their pricing model doesn't make it profitable to even list any product they offer

Service
Value
Shipping
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Quality
Thumbnail of user michellek1400
1 review
1 helpful vote
February 10th, 2022

I have had issues with two drop shipping businesses on Doba. I can not get anyone from DOBA to to help me resolve any issues. I feel there is no protection to any of us who use their service. I tried using the messenger and sending a direct email to my rep. I had to refund multiple orders for my customers because of slow shipping- even from US based businesses'. They claim to ship in 2-3 days and somethings I waited weeks, on I am on a month. I am going to be out of $300 bucks because I likely will not get my refund.

Thumbnail of user brade95
1 review
5 helpful votes
September 24th, 2020

DOBA uses dysfunctional companies, like Gold Elements. Their email replies don't exist. Their Wholesale prices are too high, not competitive. They suggest Suppliers, like Diamond and EPI Enterprises that offer products that are Restricted on Amazon. If you lose money on your Sale, DOBA won't reimburse you. Their Order Forms are easy to use, but other than that I don't recommend at all.

Thumbnail of user bertrandf3
1 review
5 helpful votes
October 22nd, 2020

There is no customer service. Nobody returns your emails or calls. And very fraudulent. I signed up for the free trial for the $29 plan. The next day I could not log in. I tried to change my password over 10 times and did not get the email to reset the password. I emailed them over for times but no response from them. The following month I get a bill from my credit card company for $69.99 which I did not sign up for.

Thumbnail of user dogac
1 review
6 helpful votes
August 22nd, 2020

I tried ordering this item for days, everytime it said "transaction failed" and cancelled but proceeded to withdraw funds from my bank account anyway! When i asked to get my 400.80$ back because my item was never shipped, they never replied to anything! Not email or not live chat - nothing! Do not trust this website and never use it for your business...

Thumbnail of user bernardl71
2 reviews
3 helpful votes
November 10th, 2021

Don't even try.
You will never get out without regretting your money and time.
All their items are on sale on eBay or amazon. You will never sale even 1 item because you can't list at a competitive price.

Service
Value
Shipping
Returns
Quality
Thumbnail of user robs198
1 review
11 helpful votes
April 25th, 2018

Horrible. Don't use DOBA if you want to run a legitimate business. There suppliers are extremely unreliable and will give your business a bad name. I have had to wait weeks for items to ship and you can imagine what my customers say. DOBA's only response is sorry. They look down their Google+ page because they were getting so many bad reviews. This company is garbage.

Thumbnail of user jannettet
3 reviews
9 helpful votes
December 5th, 2020

I paid for their service by the month, placed 15 orders after selling the products on eBay. These orders were never shipped and resulted in negative feedback from buyers due to their scam site. PayPal holds the funds from eBay purchases, making it easy to refund customers. However, I have lost 3785. 26 out of my pocket for orders placed through DOBA that were never shipped. I requested a refund for each transaction, been over 30 days now, and still no refund! Have sent emails and live chat messages 15 times, no answer to either one. There is no support or contact phone number listed.

This has resulted in BBB complaints and police involvement. Too much money lost not to get the police involved. Stay away from DOBA and use Inventory source!

Thumbnail of user stoleb
4 reviews
30 helpful votes
August 21st, 2019

We even do not use this company at all.
They charged $2500, for nothing.
Despite in process. Very hard to deal with, in order to get your money back.
No doubt the people there are criminals.

Thumbnail of user shyamak
1 review
6 helpful votes
June 2nd, 2019

Don't ever by mistake also, subscribe to doba, they steal your money without any consent. They cut fees from my account just because I subscribed, I didn't even choose their trial plan and when I asked customer care, they never returned my money, $#*!s $#*!tiest website ever they took $#*!ing 69$ my whole budget went upside down, I could give negative stars

Thumbnail of user kyliek17
2 reviews
11 helpful votes
April 16th, 2019

My husband and I wanted to get into dropshipping to supplement our income while we go back to school. We searched and searched and there was not ONE item with room for profit. Most of the stuff on their site is crap anyway. You can get this stuff cheaper online from a retailer, these are not wholesale prices! You'd be better off working on digital products for a passive income than wasting your money with this (that's what we are going to work on instead... think ebooks, digital art, selling writing services to online clients, etc). $250 down the drain, we cancelled our membership with over 2 months left because it is a total joke! I wish I could totally close the account instead of riding it out and waiting to see if they actually follow through and cancel it or try and charge us. Stay away from Doba.

Tip for consumers:
Just don’t.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaell1157
1 review
7 helpful votes
July 25th, 2019

Scam! This can be summed up simply as a facade. Unfortunately, yes, I gave my money and I regret it. Doba is a Dropship Aggregator which essentially is a consolidation of many different wholesalers in one convenient place. Here is the issue, 90% of the "wholesale" prices on Doba are exactly the same or higher than the retailing prices on Amazon. The remaining 10% of the products are just slightly lower than the going prices on Amazon. If you consider Amazon's fees including the drop shipping fee(transaction fee) on Doba, you'll notice you're losing a lot money fast. This website is a gigantic scam. It's useless find a real dropship wholesaler with real wholesaling prices.

Thumbnail of user praitkl
1 review
7 helpful votes
May 23rd, 2020

Don't use doba fake site.
They have give us free trail but we are unable to login during free trail and after 30 days free trail they charged our card and when we contact to support not response from them.

It's not good they are just take money from there customer nothing else.

Thumbnail of user stephens492
1 review
5 helpful votes
March 25th, 2019

First of all, Doba products are overpriced. You can find most of their products much cheaper elsewhere. Second, very poor customer relations and no sense of good business practices. Won't refund your money even though there site guarantees your money back. Stay away! You can do much better.

Thumbnail of user kathrynj39
1 review
5 helpful votes
February 11th, 2019

I have been with DOBA since March 2017. I keep giving them chances hoping it will get better. But no. It's hard to reach people and when you do you get little help. Yes, they have a LOT of products to choose from... but many are up charged a lot. You have to be careful what you buy. And the products from China don't always get to you or they are crap. It's very hard for the little guy to build a business from DOBA products. Don't fall prey to their "Get Rich Fast" stories. Every product they list is being sold by thousands of other people. Many of those items are sold by the manufactures from China who can sell them at way less than you and I can. ECommerce is BIG! But you need to find a very unique item. Best make it yourself or get into something new on the market before everyone else does.

Tip for consumers:
Buy the item yourself first. Look it over. Use it. Rate it yourself. $5 items are worth five dollars. You get what you pay for. Tell customer it ships from China so it will take weeks. Read the shipping rules of EVERY supplier.

Products used:
I sell clocks and watches. I have bought and sold many different kinds. You have to be very careful about what you are getting. Especially from China.

Service
Value
Shipping
Quality
Thumbnail of user abdula98
2 reviews
3 helpful votes
April 23rd, 2020

Doba.com shouldn't even be in business they are just crooks if you look at their site its no phone number red flag #1

And they offer a free 30 day subscription and then bill you even if you cancel subscription.

Thumbnail of user laurenr77
1 review
9 helpful votes
March 27th, 2018

I wanted to start my business and found so many good reviews about doba. How is that possible. There is no trial and they plans to charge 70 dollars after one month.

Thumbnail of user justinm231
1 review
2 helpful votes
October 1st, 2018

Got a charge on our credit card for this business we've never even heard of. They told us the account had a phone number that wasn't ours, and a Japanese email address. Pretty obvious fraud, yet they refuse to credit us back and close the account. Knew they were shady when their phone number on the credit card statement was disconnected. Will have to dispute with the credit card company. SHADY COMPANY, and on the side (or working with) thieves!

Thumbnail of user lisat411
2 reviews
3 helpful votes
August 9th, 2019

I first looked at Doba last year, dealt with a pushy sales guy that tried to get me to pay for a membership. I tried to get them to cancel the very next day, to refund what was charged to me card, but gave me the run around and no one followed up. I had to put a fraud claim in through my credit card instead.
After finding out my account was somehow still active, I OFFICIALLY CANCELLED IN JUNE with an email for proof, but just one month later they managed to charge my credit card with another membership fee! I left a voice mail and an email to them but of course NO response and no refund! So I had to file a fraud claim again with my card. DON'T ASSOCIATE WITH DOBA YOU WILL REGRET IT!

Thumbnail of user sallya60
1 review
6 helpful votes
August 1st, 2018

I signed up to sell products dropship with doba and struggled with the setup, finally I got a representative who helped me set it up but then I had to redo each item because the 25% markup wasnt enough to cover all the fees I ended up in the negative. So I lowered the markup to the lowest 15% markup and still have negative profits, then on top of the loss I was already taking I got billed by eBay for around $75 for seller fees. So I spent over $200 on doba, $75 to Ebay, around $40 for dropship items for customers and profits were around $30, so in the end I paid $285 for hassle upon hassle, including a customer who never received an item. This was intended to be side income I desperately needed as a single mother and instead put me further in the hole. Doba should be shut down, I'm disgusted by the lack of transparency and integrity. Anyone want to start a class act law suit against them, I'm all for it!

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