I bought the Ladies Class A Vestment.
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I am quite unhappy, disappointed and displeased. I travelled all the way on Friday July 30,2021 to take my measurement. I had called previously to say my preference is to be measured and have a robe made to fit. This was why I went. No one told me on the phone this is unnecessary rather what was hammered is that I would need to pay cash.
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On getting there, I went again and again to the door with no one there. It turned out to be a warehouse. Eventually, a man who identified himself as Jonathan stepped down from a vehicle to open the door and attended to me. He promptly dispensed with the idea of measurement and said they are already made to size.
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I told Mr. Jonathan I wanted Anglican Cassock. He brought out one and convinced me it is what females wear. I asked if it was the Anglican one and each time he would evade the question. I tried it on and it fitted perfectly. It was medium.
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I asked to check my email just to be sure I am getting the one specified by the ordination pastor... It turned out to be the Anglican One, specifically Double Breasted.
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I found out after the fact that the one he presented as the Anglican one is actually the the Catholic one. It was at this time he went to get me the right one - Anglican double breasted.
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Tried as I did to try it on, he insisted the sizing is same! That since the one I wore (Catholic Cassock) fitted me well, the one he gave would. He only let me try on the cincture belt which fitted. Thereafter he played nice by helping me carry the garment to the vehicle.
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Well, I got home and whatever he gave me is OVERSIZED! The robe goes all the way to my ankle and the cuff to my knuckle. I was quite upset because I already got pastors and ministers to pray on the robe for me.
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I sent email but got no response. I called severally to no avail. Eventually today I got a gentleman on the line. He refused to tell me his name. Eventually he got Mr. Jonathan on the line and all pleas to have him send a pre-paid pack for me to return it so another can be sent to me proved abortive as he insisted the policy is that I bring it back.
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I drove about 4 hours round trip to be measured so one exactly my size would be made and sent to me. Despite driving down, I got no special discount and still went home with something far from it. I should not have trusted him since he initially tried to compel me to take the Roman Catholic one!
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A fair resolution would be either full refund, or a prepaid pack to enable me send it back with Divinity Clergy bearing full cost of shipping both ways.
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This company need to do better, and better still have a Christlike standard; business is about trust, and it is quite time wasting if trust is discounted.