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  • DiscountSafetyGear

DiscountSafetyGear

Ratings On Other Platforms

Trustpilot
4.2 / 5
ResellerRatings
5 / 5
Better Business Bureau
1.1 / 5
Corporate Values

Overview

DiscountSafetyGear has a rating of 4.41 stars from 1,002 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DiscountSafetyGear most frequently mention good quality, customer service, and great prices. DiscountSafetyGear ranks 3rd among Safety sites.

  • Value
    48
  • Shipping
    50
  • Quality
    48

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 85.9%
Positive
462
Neutral
27
Negative
49

Instant Feedback

8,396 reviews

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What reviewers want you to know

Positive highlights

  • I have ordered safety glasses (several different models) many times.

Critical highlights

No critical highlights yet

How would you rate DiscountSafetyGear?
Business's Favorite Review

“Love the glasses”

Paul B.
2/8/20

Love the glasses. Purchased my first pair about 2 years ago and won't buy anything else. Slim, stylish, safe and long lasting.

See full review
Top Positive Review

“I have been buying WIGWAM socks for over 20 years”

Raymond M.
7/31/20

I have been buying WIGWAM socks for over 20 years. Would you say that I like them? Sure do! They are well made and last a long time with hardly any toe nor heel wearing out.

Reviews (1,002)

Rating

Timeframe

Other

Reviews that mention popular keywords

safety glasses (133) quality products (59) safety gear (135)
Thumbnail of user brooked211
1 review
0 helpful votes
March 9th, 2024
Verified purchase

I really enjoyed the pricing as ease of ordering g with this company. I received my purchase in a timely fashion. However, I did not really have any idea when it would be delivered or what company would be delivering. The estimated delivery date that was in the email was almost a month out. Now, it definitely took less time than that but the only tracking that was offered was to make a phone call or send an email. An updated tracking system would be appreciated.

Reason I chose this business:

Price point. For the exact same product, discountsafetygear was the lowest price point I could find on the market.

Thumbnail of user mijazphrc
2 reviews
0 helpful votes
March 4th, 2024

The maximum items of "DiscountSafetyGear" have quality products. Easy to use for everyone. Durable and a good price comparatively. Maximum products can be easily used for a long time. All products are proper with International standards followed. I have worked in an Oil and gas-related company where I used a few products myself and felt well and satisfied.

Tip for consumers:
I found that all services related to purchase, returning, and usage matters are very good. I appreciate the both managing as well as technical team of "Discountsafetygear". Regards

Products used:
Gloves, Hard hats, Safety glasses.

Service
Value
Shipping
Returns
Quality
Thumbnail of user matthewk1521
1 review
0 helpful votes
April 17th, 2024
Verified site experience

Quick and efficient. However, I was a bit disappointed when I saw that the 10% discount coupon apparently bumped me below the free shipping threshhold...

Thumbnail of user victors628
1 review
0 helpful votes
May 10th, 2023
Verified purchase

They leave a line on the side of face from them being tighter but other than that they are perfect

Thumbnail of user lonnieh119
1 review
0 helpful votes
September 19th, 2023
Verified purchase

The package was already opened and damaged on delivery. There was a pair of glasses missing.

Thumbnail of user andreao432
Andrea O. – DiscountSafetyGear Rep

Thank you for your review. Our custom product department is going to be reaching out to you to assist you with this issue. 877-411-0035 or customproducts@onlinestores.com.

Thumbnail of user jacquer26
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

First time site user-Site was easy to navigate and found what I was looking for quickly.

Thumbnail of user davidc6637
1 review
0 helpful votes
September 6th, 2022
Verified purchase

I will say this had to get a refund Safety Gear is very easy to work with. Everything was on time and as described i should have read the fine print in the head lamp

Reason I chose this business:

Found on line took a shot will use again for sure.

Thumbnail of user shaynec26
1 review
1 helpful vote
February 16th, 2023
Verified purchase

Everything went without a hitch, I picked what I wanted and it came fairly quickly. No issues and or damage and my guys love their new lids.

Reason I chose this business:

Good prices and quick shipping with no hassle

Thumbnail of user ruthp974
1 review
0 helpful votes
June 27th, 2023
Verified purchase

The product is good but I ordered 2 boxes of 50 KN95 masks and only received one "box" with 50 in and another 50 just thrown in the packing box. Then I ordered 30 goggles so I figured I would get 3 boxes of10 and only received two boxes with nine and the remainder of the quantity were, again, thrown in the packing box. Not sure since they do both come in boxes.

Thumbnail of user andreao432
Andrea O. – DiscountSafetyGear Rep

Thank you for your review Ruth. I am sorry that your order seemed like the items were just thrown into the box. If any of the items were damaged in any way we would like to assist you with getting new product out. Please call our customer service team at 877-411-0036 or email customerservice@onlinestores.com.

Thumbnail of user frankg417
3 reviews
0 helpful votes
June 12th, 2020
Verified purchase
• Updated review

Quick, easy and customer service rep so helpful and pleasant during these hard times, although the prices were kind of high.

Reason I chose this business:

Quick service

Reason I chose this product:

Because no one had the product

Value
Shipping
Quality
Quick, easy and customer service rep so helpful and...
June 12th, 2020
Verified site experience
• Previous review

Quick, easy and customer service rep so helpful and pleasant during these hard times.

Thumbnail of user kristal156
1 review
0 helpful votes
March 29th, 2023
Verified purchase

Pleased with the product I received. Price was the best I found.

Thumbnail of user byrchg2
1 review
0 helpful votes
June 10th, 2023
Verified purchase

It might get here tomorrow, but it'll get here directly. Yep.

Thumbnail of user joyj298
1 review
1 helpful vote
August 18th, 2023
Verified purchase

Was easy to find and order. Easy to navigate website. Will order again.

Reason I chose this business:

Web search, reasonably priced.

Thumbnail of user briggittej
1 review
0 helpful votes
May 31st, 2023
Verified purchase

Buying these was easy, very user friendly site. Had a nice selection and items in stock.

Reason I chose this business:

Had product in stock.

Thumbnail of user christopherd1682
1 review
1 helpful vote
March 19th, 2023
Verified purchase

Ordering was simple and website was easy to navigate. We will use discount safety gear for our next safety purchase.

Thumbnail of user briand995
1 review
0 helpful votes
February 12th, 2024
Verified purchase
• Updated review

It was fairly easy. Uploading my artwork could have been a little more user-friendly. However, the overall experience and the finished product were great. I will order form them again.

Thumbnail of user andreao432
Andrea O. – DiscountSafetyGear Rep

Thank you for your continued business Brian!

Easy
December 12th, 2020
Verified site experience
• Previous review
Thumbnail of user brusharborfarmb
1 review
0 helpful votes
February 12th, 2024
Verified purchase

Easy to order; not too much delay for delivery. Like the selections.

Thumbnail of user tarat314
2 reviews
0 helpful votes
May 31st, 2023
Verified purchase

Shopping was a breeze! I found the gloves I was looking for very easily. The price was very good also. Their shipping however seemed to take a very long time. It took so long I went back and had to check a d make sure it was actually on its way. Once it arrived I was very happy with my order.

Reason I chose this business:

The price was right!

Thumbnail of user wabashc
1 review
0 helpful votes
June 15th, 2023
Verified purchase

Products were just as described. Some of my items were out of stock, and it was hard to tell which I needed to re-order by looking on the invoice. They were not clearly marked.

Reason I chose this business:

I run a small nonprofit. We try to get the best product for the money and Discount Safety Gear came through for us.

Thumbnail of user andreao425
Andrea O. – DiscountSafetyGear Rep

Hi There. We think that you could benefit from our wholesale department as we can offer you tax exemption with your documents, lower pricing, and UPS Ground shipping. Wholesale 724-925-5624 or email wholesale@onlinestores.com.

Thumbnail of user inlinec
1 review
0 helpful votes
March 3rd, 2024
Verified purchase

Had to email twice to get someone to reply with my order placement. Other than that it was an easy transaction

Reason I chose this business:

Needed only two hard hats with company logos. They are the only company I could find to do it.

Thumbnail of user jessical2493
1 review
0 helpful votes
September 21st, 2023
Verified purchase

I like that I could look up my order, and I received it on time. This is a good online store, and I'll likely be bad for other items.

Reason I chose this business:

I needed steel toe shoes for work, and your sire came up on Google. Thanks for sending me my shoes on time.

Thumbnail of user uncler7
1 review
0 helpful votes
April 3rd, 2023
Verified purchase

It was a Quick order. Easy to place. Thank You. What else do you want?

Thumbnail of user williamt2512
1 review
1 helpful vote
November 3rd, 2023
Verified purchase
• Updated review

If coupon code actually worked I would have given 5 stars. They were helpful and still honored the coupon even though the website would not recognize it.

If coupon code actually worked I would have given 5...
November 2nd, 2023
Verified site experience
• Previous review

If coupon code actually worked I would have given 5 stars.

* DiscountSafetyGear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user mitchels48
1 review
0 helpful votes
November 1st, 2022
Verified purchase

Ample selection and good prices, for the most part. The site is out of date, kind of glitchy but it works mostly. I'll put up with it for the FAIR item and shipping prices. I hate it when other companies make up for good prices by charging exorbitant shipping and handling.

Reason I chose this business:

My go-to for safety glasses.

Thumbnail of user trimp
1 review
1 helpful vote
November 14th, 2023
Verified purchase

I like the product, however it took a little longer than I expected before it arrived to my home.

Reason I chose this business:

I saw the product advertised in a magazine.

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From the business

Protect your staff, family and yourself with our extensive selection of personal protective equipment. Safety glasses, hard hats, face masks and shields, disposable gloves, coveralls and more in stock, with fast shipping anywhere in US.

Business History

The Discount Safety Gear Store is an online retailer that focuses on protective equipment used in the fields of but not limited to construction, electrical, factory, medical work and more dangerous recreational pastimes. The Discount Safety Gear Store is a member of the Online Stores Inc., a privately owned family business that houses seven other sites and companies, each dedicated to serving their own retail niche market. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County. Other companies and sites within Online Stores Inc. are the United States Flag Store, the English Tea Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express. The Discount Safety Gear Store sells a wide variety of products including men's and women's personal safety gear such as eye, ear, hand, head and foot protection, in the form of safety glasses, ear plugs, work gloves, hard hats, work boots, first-aid kits and even medical grade equipment such as gloves and gowns.

The Discount Safety Gear Store is based out of New Stanton, Pennsylvania along with its parent company Online Stores Inc. This location houses a 100k square foot warehouse that the company uses in the shipping, manufacturing and assembling of the goods provided. The company has another location in Sparks, Nevada to better serve its customers on the west coast.

The Discount Safety Gear Store sells its own Online Stores Inc. exclusive brands, Rugged Blue and Safety Girl. Along with this, the Discount Safety Gear Store carries top brands in their respected fields on its site including 3M, Carhartt, DeWalt, Dickies, Honeywell, Pyramex, Timberland PRO and Wolverine. The Discount Safety Store also offers the ability for the customer to customize their own safety products. These options comprise of clothing, hard hats, safety glasses and safety vests.

Rugged Blue offers an array of products including its own safety glasses, flashlights, boots and safety vests.

The Discount Safety Gear Store also houses Safety Girl products, another brand from Online Stores Inc. that was established in 2009. Safety Girl focuses on women's protective equipment, including workwear, eye protection, hard hats, vests and boots.

The Discount Safety Gear Store along with its parent company Online Stores Inc. and its subsidiaries have received positive feedback over the years from consumers and a host of publications for their work in their respective retail niche markets.

History
The Discount Safety Gear Store would be the third of Online Stores Inc. internet retailers to open its virtual doors, establishing itself in 2004.

Company Representative

Thumbnail of user bigc73
Web D.
Typically responds within 12 days

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