Direct Auto Spares

1000% crooks... scammers... £900 for an engine... nothing... no response... should be locked up... avoid at all costs

Stay well away from Direct Auto Spares. These nameless, faceless people hide behind a website wall (directautospares.com.au) with no address or phone number which gives them an opportunity to be rude and arrogant to whoever finds any reason to complain.
The cheap "Micro" branded air filters they sell appear to be made of sub-standard material that is very brittle and easily breaks. This is a cause for alarm in itself as the potential damage from a broken piece of the air filter being sucked into an engine is enormous as my mechanic explained.
Furthermore, the sizing of the air filter they sent me was totally incorrect and also far from the specifications stated on their web site.
They even sent me an air filter without the mandatory rubber seal attached to the air filter. Hence correct / proper fitting and operation was just impossible! You gotta ask: Do they have any Quality Control at all?
I tried to explain these issues to them (via email) and they just say "we feel the filter will fit and work as intended". Then when I requested a refund they called me a scammer and said I swore at their staff (several times). Now doing this is extremely difficult given they never provided me with any address or phone number. Not even on thier invoice!
What a wonderful response - truly professional indeed!
As the old saying goes "if you pay peanuts, you get monkeys"
I certainly wont be buying any cheap Micro branded air filters in future nor dealing with Direct Auto Spares ever again. I have learnt my lesson

I have bought replacement wipers for my 3 cars at different instances and they swap easy without hassle. I had one query on a weekend and they responded instantly. Wipers are great quality and excellent price. They are securely dispatched same day. Thank you keep up the great work.