DigitalOcean

Funny story in short - I wanted to open a new DigitalOcean account to use it as base platform for my planned reseller hosting business.
Well, they didn't even let me create an account - instead they sent me an email written in surprisingly rude and humiliating style, accusing me being a spammer or scammer or something similar.
I replied, OK, guys, you can close this ticket, I can't take this seriously, but you just lost a good business.

This is how I got to Vultr - and it's a happy ending, because my experience so far is that they are helpful and user-friendly, and offer the range of services I'll need for my biz.

But, based on other reviews, Linode is also way better than DO, so I don't really understand the hype.

Be very careful if you signup for viewing there platform. Because they will charge you for not using there resources.

Ok, so Ive been using DigitalOcean since 2013 and everything was just fine. An on May 31 2018 something really worrying happened, all my files got deleted and I received this email:

We sincerely apologize, however, there was an incident impacting the Spaces service that resulted in a number of Spaces and the data within them to be deleted. At this time we're performing a full internal investigation to determine what the cause of the issue was as well as why it happened. Once we have a full understanding and additional details to share, we'll follow up.
At this time, unfortunately, we can confirm that the data within your Spaces has been lost and is not recoverable. We deeply apologize for any inconvenience this has caused.

They never informed me further and none of my files were restore. No compensation except for $400 on my account, saying:

You have been granted credit to use on your DigitalOcean team for $400.00. Weve updated your balance, which you can view at your team's billing page. Please note that this credit will expire after 12 months if it's not used.

I took severe loses Now I am in the process of transferring to another service.
Well, decide for yourself whether use their services, but I am really devastated by both my losses and their absolute ignorance.

DigitalOcean is the hosting provider for Yellow. Guide, Yellow. Guide has private information that doesn't belong on its website and I am getting the runaround from
DigitalOcean. They have no business putting up false information and using my
Private information that doesn't belong on Yellow. Guide. This is a privacy issue. I WANT IT REMOVED! Ben Uretsky is the CEO for DigitalOcean. Update. There are no valid contact information for Yellow. Guide

They work with the NSA so beware people, their staff is rude also