Blick Art Materials has a rating of 3.37 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blick Art Materials most frequently mention art supplies. Blick Art Materials ranks 4th among Art Supplies sites.
This company responds to reviews on average within 4 days
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Qualified staff answer phone order requests in a very professional and knowledgeable manner. Abbey knows her way around art supplies. She offered experienced advice and efficiently fulfilled my order -- all over the phone! She did not press or upsell me, but I purchased more because of her shared knowledge. We are very pleased with this easy new shopping experience. BRAVO!
This company is beyond real, I order 2 items that listed available, and I had a big order and mostly were gifts for Xmas and I was traveling so dates are imp. They ship all the items except for 2 And they fail to mention that these 2 items were on back order. I receive an email a week later saying sorry these items didn't ship. I complain, they said they made a mistake Ans didn't update their system, buy dont worry we will ship one of the items soon. Today they shipped it and charged me 15.75 $ shipping for one tube of paint that fosted 14$?! And I had free shipping with the initial order, so noni got screwed with it. I have been using this shop for a long time, but this was beyond anything I experienced with an open shop! Ill never be using their shop again! Be aware
Qualified staff answer phone order requests in a very professional and knowledgeable manner. Abbey knows her way around art supplies. She offered experienced advice and efficiently fulfilled my order -- all over the phone! She did not press or upsell me, but I purchased more because of her shared knowledge.
We are very pleased with this easy new shopping experience. BRAVO!
I've been a customer of Blick Art Supplies for many years and have never been disappointed. If there's ever an issue (which is rare), they've always resolved it quickly.
I especially love the choices Blick gives you. You can always find what you need no matter what art project you're taking on.
If you're buying in bulk or not, you just can't beat the price and the quality has always been great!
Deb :)
I don't usually need customer service with Blick. The one time I did, they contacted me before I contacted them! This customer care team works very hard to quickly and efficiently correct an issue and they are pleasant while doing it. Really a treat in today's world of mediocrity.
Products used:
Paper, pigment, brushes, etc.
I have ordered supplies from Blick 5 times now. The fifth was just a day or two ago, but I've received the other four - all well within the times they listed for the shipping price I paid. (No, it's not two-day shipping, but it's quite reasonable. If you want two day shipping you pay extra like normal.) All items were in good condition, and the price I paid was as good or better than the competitors. I've recommended them to family, and they've also ordered with good experiences.
I have nothing to say except this has been the most rewarding & pleasurable experience working with DickBlick. The sales staff has been extremely helpful whenI call or email they get on the request ASAP! When I had a problem with an order they took care of it immediately! You have made my little art studio what it is today a real pleasure! The selection is prefect, the pricing is more than fair and the ordering process is quick, easy & delivery is almost as fast as Amazon... lol. Thank you guys!
Tip for consumers:
You won't be sorry, they are the best
Products used:
Glazes, tiles, etc
Thankyou! We're glad you enjoyed your experience and look forward to serving you again in the future!
I paint with acrylics and I order all of my paints from Blick - I love the Utrecht brand they carry. The paints are carefully packaged to arrive safely. Only one shipment has had a problem and Blick made it right immediately. I have ordered our easels (a joy to use); canvases; paints, glass palettes and other supplies. I have always been impressed with the value received for the cost of the products. Thank you Blick for allowing me to paint during lockdown. Thank you for excellent customer service.
Tip for consumers:
I think the pint jars of paint are a better value than the tubes and easier to use.
Products used:
Easels, canvases, paints, palettes, palette knives, brushes
My art materials arrived in well-packed, perfect condition. They do take great care in how they package their materials. This was a concern I had because I ordered several rather large pads of paper, plus other items. I am very satisfied with the condition and quality of all of the items from Blick. I have ordered from them before, and I will do it again.
Tip for consumers:
Shipping is free if your purchase meets the qualifying dollar amout.
That's so great to hear! We are always here to serve and help our customers!
Easy to find and dial in to the product needed. Good email communication for updates and quick delivery.
Plus, better prices than other art supply sites and stores!
Tip for consumers:
Very easy to navigate and use. So far no issues.
Products used:
Acrylic paints, brushes and portable light.
We appreciate having you as our customer and can't wait to do business with you again! Thanks for picking Blick!
I have been using Dick Blick for all my art supplies for 30 years. I have always been completely satisfied with everything I have ever purchased. Customer service has always been professional and helpful when needed. I had one incident with a shipment where something leaked in a boxed and ruined other items. Customer service quickly handled the situation and sent new replacement items right away. They are very dependable! I highly recommend them.
Products used:
Art supplies
Customers like you are the foundation of our success, and we want you to know how much we appreciate your loyalty.
I've been shopping at Blick, both in-store and online, for about 4 years now. Their service is fantastic, their product lines are great, they maintain their stock, and they have just about anything that any level artist might need. What more could you ask for?!
Tip for consumers:
If you buy online, there is a price point for free shipping. Be sure you order so you are at or above that. Also, shipping takes a good 5-10 days for regular shipping, so you need to plan ahead. It’s also fun to shop in one of their retail stores, if you happen to live near one. I’ve found store employees and customer service extremely helpful in choosing the right products for my level.
Products used:
I’ve bought watercolor paints-pans, tubes, pencils, acrylics, brushes, paper, charcoal pencils, etc.
Thank you for your valued business! We’re always looking for ways to improve service to our customers, and your feedback is very much appreciated!
I've purchased artist materials from various sources for many years. I just read where Blick rated low in customer service and timely deliveries. My experience is very favorable and I have eliminated some other sources because they are not as efficient as Blick. I always receive the ordered materials in good condition and quicker than promised. This past summer I ordered items from Blick and Cheap Joe's on the same day. Blick was better than promised and Joe's was received more than a week later. Also, their colored pencils are some of the best available (I have six different brands). Hope this is helpful.
Tip for consumers:
They do what they promise
Products used:
Brushes, oil paint, stretched canvas, paint additives, colored pencils, etc.
Thank you for your five star review! We appreciate your business and hope to continue providing our award winning service to you on your future orders.
I've received good service each time I've ordered from Dick Blick. Great prices too. The site is marked clearly when something is back ordered so you can chose to order it and wait or just get something else.
Our sincere thanks for your valued business. We appreciate having you as our customer and look forward to serving you again!
When I order from Blick I know I am getting competitive pricing. They have a large selection of products and take care with their packing and shipping.
Products used:
Holbein colored pencils
I was worried about the negative reviews that I found after placing an order and it's true that the order (two orders to be exact as one was created with wrong billing address) was just hanging there with the "Held" status for two days.
I called the international customer service number and to be honest I haven't ever waited this short for the customer service to pick up the phone. Everything went quckly and smoothly, wrong order was cancelled, other order was confirmed, the same day my card was charged with the right amount and goods were shipped. Received them 6 days later.
We are very happy to hear that our Customer care team was able to quickly assist and resolve the issue for you. We truly appreciate your order and hope to do business with you again soon!
I am both a teacher as well as a practicing professional artist. I have used Blick Art Materials for over 40 + years, and I have yet to find the same quality in both products and shipping that Blick provides for educators, professional artists, as well as hobbyists. My range of students includes Jr and High school students, as well as adults who attend classes and workshops. I do submit my own work to various shows, and I have received awards in several important mediums at different times of my life. Blick offers quality and price in any medium one might request, for projects of all dimensions. Blick includes a range of suppliers that are also high quality with a history of production excellence. The prices Blick gives for education bulk purchases is one of the best in the world. Blick guarantees a complete refund on any product that does not meet the expectations of the buyer. Dick Blick's own line of products are equally viable, and most useful for educators around the world. They are excellent for beginners, intermediate, and professional artists alike. I continue to order from Blick Art Materials because this company is trustworthy, generous, reliable and has given so much back to each community and persons who use the products they advocate. This review is meant to express my opinion over time. Thank you.
Joy Haverland Cowan
Tip for consumers:
Budgets for two and three dimensional teaching supplies are always expensive. Art is one of the most important subjects for students to study at any level. Blick gives high quality choices for all its products, and the price break is the best you can get as a school educator, in my experience.
Products used:
Acrylic, Oils, Watercolor Paints, Canvas, and Papers. Printmaking inks, brayers. specialized papers,
Ceramic supplies and clay. Equipment orders to accommodate all of the above. Student supply packages, of which there were many, especially for drawing: colored pencils, ebony pencils, erasers, cutting mats and boards. Specialized equipment for air brush use (2d and 3d). Specialized pencils and templates for Engineering Drawing and Mural Painting. Compass, Rulers, ETC. Sculpture supplies for students.
Blick made ut easy to find what needed anto place an order. Good follow up past ordering and tracking. The items came when promised and arrived in good shape. Hard to beat all of that and the art supplies priced below what we paid elsewhere.
Tip for consumers:
Good selection, good prices
Products used:
Drawing supplies
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to serving you again soon!
Great acrylic paints- even the ones Blick acrylic paint 2 oz. Brand, they do their job perfectly- and what I like the most of the Blick 2oz is the variety of hues they offer.
No other store has as much as they have. Almost all pencils, markers, paint, watercolor, paper, clay, canvas, yeso, frames, spray paint, books, art gifts and curious stuff like eraser eggs that look like actual erasers, art puzzles, notebooks, stationary stuff, art stuff for kids. Its the most complete I have ever seen. If you like art you will love this store.
Tip for consumers:
Everything Art, Artist Heaven
Products used:
Art books, eraser, colored pencils, art blocks, kids paint
A huge selection of drafting and drawing materials at fantastic prices.
Great communication and fast shipping.
We're so happy that you enjoyed your overall experience with us. Thank you for choosing Blick!
Having had several years experience ordering from Blick, I can give them a solid 5 stars. Always willing to help, accepts and /or replaces items as appropriate. And helpful & polite on the phone. (This is a 2 way street). Store employees are similarly friendly and helpful.(Tampa Store). During covid they are wiping down frequently touched surfaces at 2hour intervals. Prices are usually excellent so I check their website before anyplace else. I AM a Blick preferred customer and recommend it for savings at brick and mortar locations.
Tip for consumers:
Shipping is average unless you have the minimum order
Products used:
Papers (watercolor, mixed media, duralar, yupo), paints, brushes, neocolor 2, derwent watercolor pencils,
After going to couple of big stores for canvas frames, I decided to give dickblick a chance. Really good prices, fraction of the cost other stores have to offer! I love the the frames. Collection is a bit limited, but lots of sizes!
Thank you for the star review! We are very happy to hear that our selection of frames meets your needs! We appreciate your order and look forward to serving you in the future.
I'm a budding artist and have bought a some stationery and now some painting supplies, some big names and some Blick brands. I am not disappointed, it's nice buying some small things for less than a buck a pop. 1oz cups? I don't need two dozen of them Amazon, I just want one! Haha! Prices are good, too, didn't need to spend an arm and a leg for just a buncha 6B pencils.
Along with those pencils, I purchased a dip pen, ink, some gouache, brushes, some sketchbooks, etc, and they all shipped just fine. I must admit, shipping is sluggish, but I am very patient. It's nice to come home to a cute box with everything I ordered, packaged with care.
I noticed how much they get bashed with bad, grumpy reviews (rarely positive,) I thought I could chip in my good experience.
Thank you for the 5 star review, Steve. It's been our pleasure and we hope to provide you a lot more of those cute boxes in the future!
Always love to shop in Blicks, because they got great variety of art supplies. They give free delivery if we buy in certain amount. I hope they will give free delivery to loyal customer like me who love to shops at Blicks without reaching certain amount.
Tip for consumers:
Make sure you got what you order when you purchase
Products used:
Acrylic Paints, Acrylic inks, Masterson wet pallete, I use everything that I bought
We are so happy that we could live up to the expectation you had for us here at Blick Art Materials! We look forward to hearing from you again soon!
D. Blick is a business run by people so before writing off mistakes or discrepancies, it's important to note that it can happen. Human error occurs. Having said that I've had both good and bad experiences with receiving orders. Damaged wood panels or long waits for items ordered. 100 % of the time D. Blick assumed responsibility, apologized and was helpful in fixing the problem. The way they handled these instances shows more character than the slip up, delay or faulty product. 90% of my experiences ordering from this website have been the kind where you don't need to think about it and just start using the materials immediately in the art studio. The 10% that ended with an email to customer service were always supportive and I end up walking away feeling 100% satisfied with choosing D. Blick over other websites. So thank you!
Thank you so much for the kind words! While we strive for 100% accuracy, we truly do appreciate the opportunity to correct any mistakes that do happen to occur. Your feedback, good or bad, is always welcome and helps us know where improvements can be made. Thank you for your business and we hope to continue to provide you with great service in the future.
Best customer service and the best art supplier hands down I buy all my company's art supplies from them ( Pure Zulu)
Thank you so much for your review! We're proud to have you as our customer, and are very appreciative that you have chosen Blick time and time again!
Inspiring artists with the artistic tools to reach their full creative potential.
It all started with a single pen in 1911. For over 100 years, our commitment to quality, service, and excellence has shaped BLICK into who we are today.
Thank you so much for your review Deb! We are always happy to hear from our satisfied customers!