• Devil Inspired

Devil Inspired

Overview

Devil Inspired has a rating of 2.8 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Devil Inspired most frequently mention customer service problems. Devil Inspired ranks 13th among Costumes sites.

  • Service
    33
  • Value
    28
  • Shipping
    30
  • Returns
    25
  • Quality
    26

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

  • Customer service was quick and professional when I inquired about my measurements for the dress.

Critical highlights

  • When I got my order, they had sent the wrong dress!
How would you rate Devil Inspired?
Top Positive Review

“I bought multiple pompompurin clothing items!”

Danielle V.
1/19/22

And I am immensely satisfied! Great quality, well worth the wait. I don't think I've felt this adorable in anything else. The fact that I got a shirt, a hoodie, a hat of my favorite pudding dog is just amazing to me.

Top Critical Review

“Customer service”

Christian B.
9/10/23

I received my 2 items over 3 months after ordering. They were fine other than being overpriced for what they were. When I contacted them to return the day after i received them (clearly did not need them anymore since it was 3 months later), they refused a return because they said "by their logistics" I had received the item much sooner than I actually did. Even after multiple emails they were completely uninterested in righting this issue. Do not recommend Devil Inspired AT ALL.

Reviews (71)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) dress (22)
Thumbnail of user daniellev129
3 reviews
3 helpful votes
January 19th, 2022

And I am immensely satisfied! Great quality, well worth the wait. I don't think I've felt this adorable in anything else. The fact that I got a shirt, a hoodie, a hat of my favorite pudding dog is just amazing to me.

Tip for consumers:
Order according to measurements, keep in mind if you’re my size it could easily be too small or too large, example being the hoodie, it fits my boyfriend, who usually wears an XL in Asian sizes and I had gotten a medium.

Products used:
Shirt, jacket, hat

Service
Value
Shipping
Quality
Thumbnail of user christinaa275
2 reviews
2 helpful votes
January 6th, 2021

I really love it and will recommend this skirt to anyone, I will definitely order again from here. Great results.

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Value
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Thumbnail of user ellenp112
1 review
21 helpful votes
April 9th, 2020

I ordered two seperate packages from them - one Dear Celine OP and another with a whole bunch of things + a Milu Forest JSK. I had made a mistake when inputting some details of an order but when I emailed them they sorted it out straight away (I chose the wrong colour for something and mistyped a part of my address, both were fixed promptyl and I received the correct colour to my correct address) Both packages arrived extremely quickly (the second one arrived 2 months earlier than expected!) and everything inside was exactly as advertised. They even included a folder as a gift inside my second package, with a lolita illustration on it. I know they mark their prices up but honestly I feel it's worth it for the quality of their service. Would highly recommend this site to lolitas not comfortable with using a taobao agent/less experienced with taobao shopping in general. You definitely get what you pay for!

Thumbnail of user tanzanited
1 review
3 helpful votes
September 18th, 2017

I bought the "High Collar Halter Neckline Lolita JSK with Removable Open Bust Corset - Spectre Prelude by Souffle Song" in black. My dress was custom size and fit just fine once I received it. I love it very much and hope to wear it as much as possible. Customer service was quick and professional when I inquired about my measurements for the dress. I was kept informed with emails on my status, and once shipped it arrived in a timely manner. I'm looking to make future purchase from Devilinspired.

Thumbnail of user annalenae1
1 review
1 helpful vote
August 2nd, 2017

I think they're a great reseller of different cute clothes, they're not too expensive and the quality is good! I got always a fast response via E-Mail on my questions and they do their best to make their costumers happy. Great costumer service and fast shipping! Their online shop is perfect for Lolita, Gothic, Retro or japanese Fashion Lovers in general. I would definitely recommend them!^-^

Thumbnail of user palomam1
1 review
0 helpful votes
July 20th, 2017

It's really nice to see the selection on the website when it comes to Lolita fashion! I was looking for a nice blouse and there was many to choose from! What I'm most happy about is the selection and differences from color variety and size differences [let's be honest, lolita clothes are often one size only]! It's really fun to take time and look at all the selection to get ideas of what you're looking for your outfit!

Tip for consumers:
Take your time and look at the different brand selections.

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Value
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Thumbnail of user jessicad131
1 review
1 helpful vote
September 7th, 2017

I ordered my first Lolita dress and petticoat from Devilsinpired and I love them! The dress (Sweet Life by Magic Tea Party) is accurate to the measurements on the site and looks great. The petticoat adds the perfect amount of fluff and seems like it will keep its shape too. I also got the headbow to match my JSK and it's just as well constructed. Highly recommended!
I had to talk with customer service because of an address change, and they were incredibly sweet and courteous. Everything was sorted out promptly.

Thumbnail of user marenw
1 review
2 helpful votes
June 29th, 2017

Item was perfect. Great dress and definitely recommend to others.
Super helpful and wonderful customer service. For some reason package didn't arrive the time it should be, marry got back to me right away, helped to tracked down the package and keep in touch with me to make sure package arrive. I am very happy with this cute dress and shopping experience.

Thumbnail of user jeanh156
1 review
1 helpful vote
August 14th, 2018

I recently found out about Chinese style lolita dresses while google with related keywords. I immediately set out on an online adventure to shop for Chinese Lolita. Surprising it was very very very difficult, taoboa had a few, ebay had a few, DH gate had 2 postings, nothing outstanding. Then I found devilinspired, and I found heaven. They had beautiful Chinese Lolita dresses in many styles, colors, and matching accessories. Reasonably priced, good quality, very friendly and personable customer service. I purchased over 6 dresses from them so far, each more beautiful than the next. I get so many compliments it's really like I have turned into a Chinese Lolita Princess. I highly recommend this site, it made my life so happy and colorful and hopeful.

Thumbnail of user whitneya12
1 review
0 helpful votes
July 21st, 2017

I made my first Souffle Song purchase through them, for a tea party event. My special set was a very great value, and it shipped quite quickly. The whole process was very straightforward. I did not have any problems. I love perusing their sale section, and will definitely be ordering again.

Thumbnail of user chrisv133
1 review
2 helpful votes
August 14th, 2018

As the first time buying here I think it's great, the quality of the shoes are good and they look amazing, what's even better is that it came early :)

Thumbnail of user devons29
1 review
0 helpful votes
July 19th, 2017

Probably the best Taobao reseller I've interacted with. They're fast, good at communication, so I feel the most comfortable buying from them. Hope to do so again soon.

Thumbnail of user elled5
1 review
3 helpful votes
October 16th, 2017

I ordered the Corduroy Oversize Shirt by Conybabe and Eat Watermelon Hair Clip by Miwako and both the photos and sizing of the items were accurate!
They are both really wonderful quality and I am in love with the shirt!
I will definitely order again from the Site and will keep an eye out for good brands on the site as I'm sure they all are a bit different. In this experience Miwako and Conybabe are good brands on this site specifically! :)

Tip for consumers:
Always check the sizing as it is accurate, I usually order the largest size on Asian Sizes but this time with the measurements I ordered a small and it fit perfectly!
Make sure to order from Brands that have good reviews, as Devil Inspired has lots of different brands within it :)

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Thumbnail of user beccac6
1 review
0 helpful votes
July 19th, 2017

Worth the price, the custom fit was perfect I absolutely love and will recommend this skirt to anyone who wants a gothic look for prom or any other formal outing. The skirt also arrived earlier than expected!

Thumbnail of user kateb85
2 reviews
8 helpful votes
July 20th, 2017

I just got my first dress and a couple of shirts from DevilInspired this month. I thought the ordering was super easy, the processing times for each item were accurate and the sizing descriptions were also accurate (turned out it was really important for the shirts, depending on the brand!). I was surprised at how great the quality was to be honest, the dress was SO lovely and the quality was amazing. I've already put in a second order with this company, I'm excited to continue buying their products! Shipping was really quick and easy, I would definitely recommend buying from this company if you are looking for cute, affordable lolita!

Thumbnail of user kathleenv12
1 review
0 helpful votes
July 19th, 2017

I ordered a heartbag from Devilinspired that was sold on on many other sited. They informed me that the heartbag that I picked wasn't available anymore in the colorway of my choice. They offered me to choose a different color which was really nice since they didn't cancel the order in the first place. In the end I declined the offer and they refunded the whole order. I will definitely use their site again to buy other items in the future. Many of my friends used their services too with great results.

Thumbnail of user vanessal46
1 review
2 helpful votes
September 20th, 2017

I ordered the Shimotsuki Sakuya Gold stamping JSK (empire waist), the matching headbow and a Petticoat by Aurora&Ariel. The shipping was said to take roughly a month, but the Items got to me within two weeks, I was a pretty happy camper when I found the package in my kitchen!
The order gave me a little bit of trouble because the dress colour I ordered sold out, but thanks to customer service I was offered a different colourway and it's just as beautiful!

Overall a very pleasant experience and I will definetly order from there again.

Thumbnail of user brandys25
1 review
1 helpful vote
September 15th, 2017

I had a really great time shipping with DevilInspired. Their costumer service is AMAZING and they have a great selection of clothes at really good prices. Also the site is really easy to use and is in English with almost no gramtical errors. 10/10 Would should again!

Thumbnail of user verenab2
1 review
0 helpful votes
July 27th, 2017

I ordered from devilinspired a year ago and bought my first souffle song dress there. It is my favorite dress ever since! All the products were good quality and fitted perfect.
I also expierienced a very friendly customer service. I'll definatley buy there again!

Thumbnail of user megl10
1 review
2 helpful votes
August 24th, 2017

I got a really cute pink casual Lolita skirt and I love it. It arrived quickly and was nicely packaged. The fabric is really cute, I love the print. I checked my measurements against the size chart so it fits really well!

Thumbnail of user kennedyc4
1 review
0 helpful votes
July 20th, 2017

The products are great. I love this website. Fast delivery and neat. Simply a must-have. Very good communication, Hope to do so again soon.

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Thumbnail of user chessw1
2 reviews
10 helpful votes
July 1st, 2016

At first, I thought that this could of been a scam site. But I saw loads of reliable sources that had bought and received nice outfits from there, so I thought "Why not?" And went ahead and bought a dress. Shipping seems steep (in my opinion) but I thought it was fine considering it was coming from Asia to England. I ordered it last Thursday, and received it yesterday, ( Thursday) took a week, but I thought it came really fast. And, the dress is absolutely amazing. Great material, beautiful print and beautifully made. I'm so ecstatic that I'd definitely buy from there again. Anyone whose pondering whether or not to, go ahead because the products are amazing. Also amazing customer service!

Thumbnail of user allisonm72
1 review
1 helpful vote
July 21st, 2017

I've ordered multiple items from Devilinspired, and each came packaged neatly and as-described. The shipping was unexpectedly fast, and you end up paying much less than other Taobao resellers/ third party sites. Their customer service has always been considerate and helpful!

I think it is important to mention, that these items come from Asia. Asian sizing standards are very different from Europe and North/South America. Errors in sizing are often the consumer's fault of being ill-informed on the product they intend to purchase. When I purchased a blouse from Souffle Song, I made sure to take my measurements and compare them to the given sizing chart. The blouse fits me perfectly.

Another thing to consider, is that these are mostly Taobao brands. They're not Japanese Brand (ie: Angelic Pretty, BTSSB, AATP, Moi Meme Moitie). Devilinspired are not the ones making the clothes. They're a third party. Some Taobao brands (from which you can purchase off of Devilinspired) are bound to sell some faulty products. Quality products usually aren't cheap- especially in lolita.

It's like shopping at Forever21. Sometimes you find quality items for a really cheap price, that'll last you for years. Sometimes, you find a pricey- but poorly made- item that'll fall apart in a few days. Read the reviews, check the sizing charts, look at the material content, and you should have a really pleasant experience shopping with them!

This site is amazing, and I absolutely love ordering from them.

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Thumbnail of user bethanya2
1 review
0 helpful votes
July 20th, 2017

I ordered a Souffle Song dress and KC. It was an easy transaction. Shipping was quick and inexpensive.

Thumbnail of user naomia10
1 review
1 helpful vote
October 16th, 2017

Absolutely loved my order, my dress was beautifully made and very quick shipping! Will definetly order again!

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From the business

We Love Lolita Fashion & Everything Cute Cool!

Company Representative

Thumbnail of user maryl243
Service C.
Customer Service
Typically does not respond to reviews
Contact Us by emailing to customerservice@devilinspired.com.
Contact us online to get an instant response or create tickets when we are off line.
Online service time:
Mon. To Fri.
9:00 AM to 6:00 PM (GMT +08:00)

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