• Devil Inspired

Devil Inspired

Overview

Devil Inspired has a rating of 2.8 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Devil Inspired most frequently mention customer service problems. Devil Inspired ranks 32nd among Costumes sites.

  • Service
    33
  • Value
    28
  • Shipping
    30
  • Returns
    25
  • Quality
    26

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
22
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What reviewers want you to know

Positive highlights

  • Customer service was quick and professional when I inquired about my measurements for the dress.

Critical highlights

  • When I got my order, they had sent the wrong dress!
How would you rate Devil Inspired?
Top Positive Review

“I bought multiple pompompurin clothing items!”

Danielle V.
1/19/22

And I am immensely satisfied! Great quality, well worth the wait. I don't think I've felt this adorable in anything else. The fact that I got a shirt, a hoodie, a hat of my favorite pudding dog is just amazing to me.

Top Critical Review

“Customer service”

Christian B.
9/10/23

I received my 2 items over 3 months after ordering. They were fine other than being overpriced for what they were. When I contacted them to return the day after i received them (clearly did not need them anymore since it was 3 months later), they refused a return because they said "by their logistics" I had received the item much sooner than I actually did. Even after multiple emails they were completely uninterested in righting this issue. Do not recommend Devil Inspired AT ALL.

Reviews (71)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) dress (22)
Thumbnail of user laurined2
1 review
31 helpful votes
October 21st, 2018

I just recieved my Devil Inspired order over 2 months after ordering from them. I don't think that is truly their fault though, as they were very communicative with the process of my order. Apparently Infanta didn't have the size I ordered, which held devil inspired up for a few days to confirm with me about getting a different size, and then Infanta didn't ship my dress to devil inspired's warehouse for over a week. All in all it took a month to get my order shipped, and then the US postal service took forever as well, but the items got here well packaged and safe, and they're just amazing. I'm glad that I was able to get updates about my order so frequently as I had never ordered from a taobao reseller before, and didn't know what to expect. If not for the hold ups in shipping this would be a 5 star review.

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From the business

We Love Lolita Fashion & Everything Cute Cool!

Company Representative

Thumbnail of user maryl243
Service C.
Customer Service
Typically does not respond to reviews
Contact Us by emailing to customerservice@devilinspired.com.
Contact us online to get an instant response or create tickets when we are off line.
Online service time:
Mon. To Fri.
9:00 AM to 6:00 PM (GMT +08:00)

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