These people charge my credit card without my approval they do not want to give me my money back they are really not professional do not trust him with anything the manager told me there's nothing I can do to get my money back and mocked me telling me he has a whole legal team and there's nothing I can do if anybody wants to I have their call recorded with all their empty promises and him laughing at me telling me I can't get my money back I can send them if you want I am a real customer and I am sick of these people @*******@hotmail.com
I was recently looking for a company to design a logo for my small business. I ran across "DesignProficient", which I now understand is also grouped with OctaLogo, Logo Scientist, Octavideo and who knows what else. I paid my $89.00 and then I was assigned a Project Manager who called himself James Black. I told him he sounded like he was from India or Pakistan and he acted offended and said he hated that place (India) and hated the people. Then when I said Pakistan he asked had I ever heard of anyone named James Black from Pakistan. I told him I didn't think that was his name anyway because it was American. He then spun a yarn that he was from Paris and so was his mother but his father was American. He then began what was a campaign to try and convince me to allow them to create a website for me. He just wouldn't let up. I told him I had to talk it over with my husband and I would want him to speak to my husband. We set up an appointment to conference call and after the call was over my husband said it was a scam. He had asked James for a SOW (statement of work) outlining milestones and costs and he sends me this poor excuse for an invoice. Then he kept asking me how many years I wanted to apply for the copyright for my logo. Well I didn't need a copyright it was a trademark. When he wasn't getting me to move on that or the website I didn't hear from him for a day, so my husband said i wasn't going to get the logo I paid for. I came up with a scam to scam the scammers. I wrote him and told him my husband wouldn't invest because he didn't think they were legitimate after reading some negative reviews. I said I had read them too but I know you can't please all the people all the time and that I had taken money out of my 401K but he was starting to make me nervous because I had received nothing from them to make me trust them. I immediately heard from him the next day and he did give me all the files for my logo. I then told him while I really liked him I had an offer from someone else to do a website for me for a 1/3 of his cost. Well he has given me three additional discounts since down. We are now down to 899.00 from 3,250.00. Yeah Right. I had also told him I needed to see verifiable websites his company had done the work on. He gave me a list of about 6 and the very first one on the list belongs to Sherrod Egypt a TV personality and real estate agent. I called her today and was told the name of the company who designed her website and it wasn't DesignProficient or OctaLogo or Logoscientist. The company is called "The Design People) Agent Image and they work almost exclusively on real estate agents websites. I spoke to Gregg who is the vice president and he asked me to send him the emails I had received from James. I am just so glad that I didn't fork over the $3250. 00 or even a portion of it. I would have been devastated. Maybe some of the positive reviews on here are legitimate and those people were the lucky ones but I would say don't take a chance because you might be added to the list of those on here who's experience was unfortunate.