This website seems to be closed. Find similar businesses
  • DesignersWatch.com.au

Overview

DesignersWatch.com.au has a rating of 4.27 stars from 90 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DesignersWatch.com.au most frequently mention customer service, great price, and fast delivery. DesignersWatch.com.au ranks 234th among Watch sites.

  • Service
    62
  • Value
    62
  • Shipping
    62
  • Returns
    62
  • Quality
    62
28
See all photos

What reviewers want you to know

Positive highlights

  • I have found the customer service team very helpful and polite after talking to two different people -

Critical highlights

No critical highlights yet

How would you rate DesignersWatch.com.au?
Top Positive Review

“Love my watch!”

Jame Y.
3/16/17

My wife was looking to get me a watch for Christmas and it turned out the one she got me wasn't really my style. Looking online I was referred to designers Shop by multiple places (Reddit/Watch Seek) saying that designers Shop was legit. They had excellent prices on all the brands I was considering. I ended up with a Seiko that I absolutely love. Shipping was fast, and the interaction went flawlessly. I highly recommend them

Top Critical Review

“Worst site EVER!”

Rikki B.
9/7/18

Bad customer service! Paid for my item and took them over 4 days before I was able to get a response from them! Then to find out they had even sent it yet! I will never shop with them again! STAY AWAY FROM THEM!

Reviews (90)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7)
Thumbnail of user jamey111
1 review
0 helpful votes
March 16th, 2017

My wife was looking to get me a watch for Christmas and it turned out the one she got me wasn't really my style. Looking online I was referred to designers Shop by multiple places (Reddit/Watch Seek) saying that designers Shop was legit. They had excellent prices on all the brands I was considering. I ended up with a Seiko that I absolutely love. Shipping was fast, and the interaction went flawlessly. I highly recommend them

Service
Value
Shipping
Returns
Quality
Thumbnail of user yange
1 review
0 helpful votes
March 6th, 2017

I've been wanting to get a Titanium watch for some time now. After keeping my eyes out one came up on designerswatch at a great price. I jumped at the opportunity and am pleased with my decision. Hassle free shipment/ payment/ process. Would have ZERO qualms buying through designerswatch again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidp313
David P. – DesignersWatch.com.au Rep

Our pleasure to assist you while you shopping with us. Hoe to see you back soon.

Thumbnail of user shaloadat
1 review
0 helpful votes
March 16th, 2017

I had ordered the fossil watch from designerswatch. The delivery was made within timelines mentioned on the site. The product I received was new and it was in great condition. I am using it now and then it works great and I love my watch. One thing that could have gone better is the box in which the watch was delivered. Now days fossil gives sturdy cases while shopping at fossil outlet. I got in the tin box. Box was good however it could be improved.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kristinam47
1 review
0 helpful votes
March 23rd, 2017

Beautiful shop, I love it! Low prices, quality products, guaranteed delivery.Not for the first time buy a watch and I am sure that will stay with Jоmashop further.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cannonsp
1 review
0 helpful votes
March 20th, 2017

The best prices u can find in this shop! I bought luxury watches with 80% discount! Very happy! Will buy again!

Service
Value
Shipping
Returns
Quality
Thumbnail of user alice998
1 review
0 helpful votes
March 13th, 2017

I had never heard of designerswatch prior to making my first order. I'm a researcher and I always shop for best value. I found the perfect watch for my husband. He loved it. Fast shipping. Zero problems. PLUS 20 dollars cheaper than Amazon (which was the next cheapest option)! Definitely recommend!

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidp313
David P. – DesignersWatch.com.au Rep

Thank you! Hope we can do business again soon!

Thumbnail of user dessien
1 review
0 helpful votes
March 10th, 2017

I did buy 2 item from this site and it come fast with great price. Received shipping promptly and good quality watch. Good job designerswatch!

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidp313
David P. – DesignersWatch.com.au Rep

Thank you! Hope you like your watch

Thumbnail of user lavurovskin
1 review
0 helpful votes
March 8th, 2017

I was looking to get a watch for my grandson as a Christmas present. I quickly was able to find an affordable watch of the exact brand and type that I was looking for! Super easy to navigate an narrow your search when looking for specific items. The huge discount also helps. Anyway it's a great site and I'm looking to use it in the future.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidp313
David P. – DesignersWatch.com.au Rep

Thank you! Hope to see you soon!

Thumbnail of user mitchellj12
1 review
0 helpful votes
March 20th, 2017

Quick and fast delivery, packaged perfectly. Very pleased. Top notch service. Highly Recommend. Thank you very much.

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilyp61
1 review
0 helpful votes
March 16th, 2017

I always check designerswatch first when looking for a watch. They have a huge selection of brands and styles with some of the best prices around. Shipping is almost always free and the packaging and condition of the items has been very good. Their customer service has been able to answer any questions I had and were able to help in ordering.

Service
Value
Shipping
Returns
Quality
Thumbnail of user enrin2
2 reviews
0 helpful votes
April 22nd, 2017

An excellent experience overall. I got an amazing deal on a Michael Kors watch that was exactly as described. Shipping was faster than promised. Will definitely shop here again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user julianned1
1 review
0 helpful votes
March 13th, 2017

Designerswatch provides a large range of high quality and stylish watches at a fractions of the cost of retailers. The simple checkout process ensured that there was no confusion, and a fast delivery. The customer help is also effecient and kind and resolved my enquires easily. I recommend designerswatch to all my peers.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidp313
David P. – DesignersWatch.com.au Rep

Thank you! Will help you with your purchase whenever you come back!

Thumbnail of user milliej1
1 review
0 helpful votes
March 15th, 2017

I always found a great price at designerswatch and have purchases five different watches so far from designerswatch. This is the one place I check before buying anything.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidp313
David P. – DesignersWatch.com.au Rep

Thank you! We hope to see you back again soon!

Thumbnail of user laurend57
1 review
0 helpful votes
September 25th, 2017

We bought a watch for our grandson's 18th birthday. It was very easy to buy online and we saved so much money in comparison to buying exactly the same watch in high street shops.
We picked it up at a branch of Goldsmith's. Because Goldsmith's is part of the same group they were happy to fit the bracelet for free and take out some links so it fit him perfectly. It's now in our safe waiting for his 18th.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nisara
1 review
0 helpful votes
March 6th, 2017

Found the whole experience very good. From what selection through to tracking of order and delivery. Product as good if not better than expected. One happy customer, I will be back.

Thumbnail of user gregp64
1 review
1 helpful vote
October 9th, 2017

Got good experience with them. Fast delivery and updated every step of the way. Great service and at competitive pricing! I would recommend watch shop!

Service
Value
Shipping
Returns
Quality
Thumbnail of user waltersd
1 review
0 helpful votes
March 6th, 2017

I place order in December 2016 for two watches. Got one yesterday, 02/23/2017, still waiting for another one. After placing the order, I received an email stating that the watches are not in stock. Two more emails are that repeating the same things with higher and higher wait times. Hope it gets better.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidp313
David P. – DesignersWatch.com.au Rep

Sorry for the long wait. Will improve our shipment and following up orders.

Thumbnail of user jeardonv
1 review
0 helpful votes
March 23rd, 2017

Fast shipping, kind service, accurate watch. Great watch I brought it for my husband. Will never order from here ever again!

Service
Value
Shipping
Returns
Quality
Thumbnail of user rikkib5
2 reviews
0 helpful votes
September 7th, 2018

Bad customer service! Paid for my item and took them over 4 days before I was able to get a response from them! Then to find out they had even sent it yet! I will never shop with them again! STAY AWAY FROM THEM!

Thumbnail of user nguyenf
1 review
0 helpful votes
March 24th, 2017

Designerswatch is not an authorized Citizen watch dealer. Designerswatch's warranty does not cover water damage even though the watch model number jy8031-56l is rated to 20 bars or 660ft of water resistance. I returned this watch and they will not issue a refund of $373.00. Interesting that designerswatch's customer service agents and their supervisors hang up on customers!

Service
Value
Shipping
Returns
Quality
Thumbnail of user robert5817
1 review
0 helpful votes
March 27th, 2017

I've purchased a few luxury pieces from designerswatch. True, they are considered grey market resellers, but I trust them more than any place for watches and luxury pens -- this includes authorized dealers. What you get in exchange for not having your name written on a purchase card is a price that cannot be beat, except perhaps for a used piece that you can find on an auction site. I don't put much faith in those places -- I have received fake merchandise there and had to get a dispute going to get my money refunded. With designerswatch, I never worry..

Service
Value
Shipping
Returns
Quality
Thumbnail of user linha1
1 review
0 helpful votes
March 6th, 2017

I am happy with your service: fast delivery, nice products and good prices. First rate service and support. Thanks Designer-watch!

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidp313
David P. – DesignersWatch.com.au Rep

Thank you. Hope to see you again soon.

Thumbnail of user nettyp
1 review
0 helpful votes
January 17th, 2017

The watch was exactly the same as the image. One very happy daughter loved her xmas present. Delivery was very quick. Would certainly shop here again. Thank you!

Thumbnail of user saram176
1 review
0 helpful votes
September 25th, 2017

Had a very good experience. Was easy to find the watch I wanted and the order process was very straight forward and easy. Received my watch in a few days after the order was placed. Watch was really good and am delighted with the service I received.

Service
Value
Shipping
Returns
Quality
Thumbnail of user timikah
1 review
0 helpful votes
March 10th, 2017

In a beautiful day, I bought one luxurious citizen in designerswatch. There is not any complain about the customer service of shop. Staff talk so cute and friendly. My watch went earlier than I expected. I will buy something of shop again as soon.

Thumbnail of user davidp313
David P. – DesignersWatch.com.au Rep

Our pleasure to assist you in all ways while you with us. Hope to see you in the future.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy original designers watches fr Australia, providing best prices on baby g, burbbery, armani, daniel wellington, mk, diesel watches.

Company Representative

Thumbnail of user davidp313
David P.

How do I know I can trust these reviews about DesignersWatch.com.au?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about DesignersWatch.com.au?