• DesignerAppliances

DesignerAppliances

Overview

DesignerAppliances has a rating of 4.8 stars from 4,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DesignerAppliances most frequently mention customer service, free shipping, and shopping experience. DesignerAppliances ranks 4th among Appliance sites.

What reviewers want you to know

Positive highlights

  • Very easy purchase, great customer service, delivery went smoothly and they were courteous and prompt.
  • Designer appliances did a nice job of being clear about what rebates/promotions were available.

Critical highlights

No critical highlights yet

How would you rate DesignerAppliances?
Top Positive Review

“Love how excellent and smooth shopping experience with...”

Saveria G.
8/23/20

Love how excellent and smooth shopping experience with your organized website! Please sell more Energy Star Appliances and offer online rebate applications and information. Also, provide regular toll free customer service phone number Monday -Sunday.

Top Critical Review

“Your delivery arrived 90 minutes after the end of the...”

William P.
12/23/19

Your delivery arrived 90 minutes after the end of the window. I was called after the end of the window time that they would be a "little late." When they arrived they dropped it off didn't help me unpack or check and had me sign a form skipping the check boxes and practically ran out. The excuse was they were busy with installs, so you'd think drop offs would be first. It makes me glad I did the install myself. The price was competitive, but when it comes to free delivery you get what you pay for.

Reviews (4,717)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (26) designer appliances (24)
Thumbnail of user dericks67
4 reviews
0 helpful votes
June 29th, 2022

Dies ist das zweite Mal, dass ich eine Bestellung aufgegeben habe. Ich bin sehr zufrieden mit der Qualität des Materials und des Services. Vielen Dank für Ihre Mitarbeit.

Thumbnail of user saveriag1
Saveria G.
1 review
1 helpful vote
August 23rd, 2020
Verified purchase

Love how excellent and smooth shopping experience with your organized website! Please sell more Energy Star Appliances and offer online rebate applications and information. Also, provide regular toll free customer service phone number Monday -Sunday.

Thumbnail of user sharonp772
Sharon P.
1 review
0 helpful votes
July 29th, 2020
Verified purchase

the coupon for SAVE10 that supposedly expires today did not work, which was a little frustrating. I had tried calling your office earlier, but didn't hear back before end of business day. Just put the purchase through anyway. Would appreciate a credit.

Thumbnail of user alexisc148
ALEXIS C.
1 review
0 helpful votes
May 22nd, 2020
Verified purchase

Great prices and great services included, like free shipping! I will be sure to shop here again, when in need of any appliances!

Thumbnail of user guestr2
Guest R.
2 reviews
1 helpful vote
August 2nd, 2020
Verified purchase

Very easy sight to use. I liked all the reviews on the product. Checkout with PayPal was super quick

Thumbnail of user yairk2
Yair K.
1 review
0 helpful votes
May 16th, 2020
Verified purchase

Seems pretty easy to navigate. Would be helpful to know a time frame for delivery (approximate obviously) on the backordered freezer I ordered. Good shopping experience so far

Thumbnail of user nancyq142
Nancy Q.
1 review
0 helpful votes
July 24th, 2020
Verified purchase

I had a great experience with Designer Appliance. Everything was quite simple. Eventhough I had an issue wth the initial delivery, they resolved it quickly. Im very satisfied and would order from them in the future.

Thumbnail of user kingleyj
kingley J.
1 review
0 helpful votes
July 1st, 2020
Verified purchase

Shopping experience was great... very easy to find everything i was looking for.. would definitely purchase from this company in the future..Thank you

Thumbnail of user kimberlyn50
Kimberly N.
1 review
0 helpful votes
August 3rd, 2017
Verified purchase

Check out was slow, but perhaps my wifi dropped when I tried to use PayPal. Then, product was was received from shipping company boxed, with no apparent damage. When opened, we found back top panel bent and missing the screws. We later found paperwork showing this item was originally sold to and returned by Home Depot. We did not realize we were purchasing a previously sold/returned product. It seems to work fine, however.

Thumbnail of user guestt
Guest T.
3 reviews
0 helpful votes
August 29th, 2020
Verified purchase

Best price and great customer service. It took FEDEX 5 yes 5 business days to deliver this item from North Jersey to South Jersey. I could have walked there and gotten it faster.

Thumbnail of user davidl2406
David L.
1 review
0 helpful votes
July 7th, 2020
Verified purchase

So far it's been easy to find what I was looking for , I'm a little nervous about not having a delivery time before payment

Thumbnail of user reisas
Reisa S.
1 review
0 helpful votes
June 24th, 2020
Verified purchase

I called for a quick question about shipping/pick up and the person was incredibly helpful and friendly.

Thumbnail of user lawrencej90
Lawrence J.
1 review
0 helpful votes
July 25th, 2020
Verified purchase

Eileen was very helpful in directing us to a refrigerator that would fit our dimensions and that could be delivered quickly.

Thumbnail of user michaelb2124
Michael B.
1 review
0 helpful votes
July 11th, 2019
Verified purchase

Great Customer Service and the best price I found on line. Did not know this place was in my backyard! Would definitely shop here in the future

Thumbnail of user williamp1065
William P.
2 reviews
0 helpful votes
December 23rd, 2019
Verified purchase

Your delivery arrived 90 minutes after the end of the window. I was called after the end of the window time that they would be a "little late." When they arrived they dropped it off didn't help me unpack or check and had me sign a form skipping the check boxes and practically ran out. The excuse was they were busy with installs, so you'd think drop offs would be first. It makes me glad I did the install myself. The price was competitive, but when it comes to free delivery you get what you pay for.

Thumbnail of user longi5
Long I.
1 review
1 helpful vote
February 24th, 2017
Verified purchase

Delivery took longer than originally communicated (about 6 weeks). Paid for the professional installation.
Delivery company came without tools - borrowed mine - the hose was not secured and leaked the first time I tried to do a load. The dryer vent was connected with blue painters tape found in my garage. The boxes were left in the middle of my driveway. They did not call prior to arriving to my house - a 30 min window was promised.

Thumbnail of user desireen10
Desiree N.
1 review
0 helpful votes
December 12th, 2018
Verified purchase

So far the products are wonderful. We've been washing and drying like crazy. We love our dream purchase.

Thumbnail of user jamesk1187
James K.
1 review
0 helpful votes
May 27th, 2020
Verified purchase

Good price but when I tried to apply coupon code from web site it said it was expired even though it was advertised at time of sale.

Thumbnail of user agnieszkab9
AGNIESZKA B.
1 review
0 helpful votes
April 22nd, 2020
Verified purchase

The Best I've ever had! I really pleased with Designer Appliances from the beginning to the end! Thank you!!!

Thumbnail of user loua75
Lou A.
1 review
0 helpful votes
May 10th, 2020
Verified purchase

This was very convenient. Price was right and free delivery is a bonus. I am saving this site to my favorites. Just would had liked to know the delivery date up front.

Thumbnail of user peterr618
Peter R.
1 review
0 helpful votes
July 24th, 2020
Verified purchase

Great customer service from Peter, and great prices! Will definitely include Designer Appliances for my future appliance needs!!!

Thumbnail of user angelaf103
Angela F.
4 reviews
0 helpful votes
July 14th, 2015
Verified purchase

I had a great overall experience. The chat feature was easy to use and quickly let me know my request was possible. I ended up calling in the order because of the express delivery. The customer service rep was personable, knowledgeable, quick and extremely helpful. He got the order in right away so it could get out right away. I will definitely look to designer appliances in the future.

Thumbnail of user roberts985
Robert S.
1 review
0 helpful votes
June 16th, 2016
Verified purchase

First time to order an appliance on line. I have many appliance stores in my area who have very competitive pricing. I Was hesitant at first and especially when it took so long to fill my order....I was kept up to date and when it finally arrived everything was in order. Installation complete and unit running as advertised. The cost savings was worth the wait in this case and I would consider using Designer Appliance again...
Bob

Thumbnail of user reneet318
Renee T.
1 review
0 helpful votes
May 30th, 2020
Verified purchase

Your information is clear and well organized. Your associates who chatted with me were helpful. Thank you.

Thumbnail of user maryannp106
Maryann P.
1 review
0 helpful votes
October 17th, 2019
Verified purchase

Evwrything's great. Delivery/installation guys were professional and friendly, the product (my new gas range) is just what i wanted and it's wonderful. Thank you for everything!

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