• DentaCard Discount Dental Plans

DentaCard Discount Dental Plans

Overview

DentaCard Discount Dental Plans has a rating of 4.79 stars from 407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DentaCard Discount Dental Plans most frequently mention dental insurance. DentaCard Discount Dental Plans ranks 1st among Dentist sites.

Positive reviews (last 12 months): 100%
Positive
12
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

  • Well worth the price and the customer service is wonderful.

Critical highlights

No critical highlights yet

How would you rate DentaCard Discount Dental Plans?
Top Positive Review

“Very good”

Barbara R.
10/8/23

Excellent service, also renewed by phone with a very helpful and pleasant person! Very appreciative of the professionalism, thank you.

Top Critical Review

“You are on me, and on me, and on me”

Stephanie H.
5/1/20

You are on me, and on me, and on me. Could you leave me alone. You want money months before the plain year is up. And this in between. Enough.

Reviews (407)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (23)
Thumbnail of user anonymousa1242
1 review
0 helpful votes
November 21st, 2020

Not sure why you charge a One Time $10 processing fee - wouldn't that just be a cost of doing business? And, why would this be a "ONE Time Processing Fee" if you charge for it every year?

Thumbnail of user bobh348
Bob H. – DentaCard Discount Dental Plans Rep

We are sorry for any confusion. "One Time" was a clarification we added because we had a number of members who thought it was a recurring monthly fee. So we added the "One Time" to help clarify that it is only a one time annual charge. We are working on different ways to word this and are open to new ideas. I've included some additional information that might also help. If this reply was helpful please consider revising your review. Sincerely, The DentaCard Family

What is the $10 one time fee?

We didn’t want to simply raise our price because in the 15 years we have been in business we haven’t once raised our prices. But we did want our members to know why there is now this additional cost. There are a number of reasons we had to add this fee in recent years. First and foremost when a plan is purchased, even if we do not mail a physical membership card, a number of non-refundable fees need to be paid regarding discount plan regulations, network fees, and compliance fees. When someone requests a refund, there is no way for us to get those fees back. It’s the old one bad apple ruins it for everyone scenario. Additionally, in recent years states have enacted a number of additional regulations and audits for discount plans which have driven our costs higher and have made it harder for us to service our members. We will always continue to strive to keep our plan cost down and we appreciate your understanding. We love providing great customer service and we greatly appreciate our loyal customer base.

Thumbnail of user jenc71
Jen C.
1 review
0 helpful votes
August 17th, 2015
Verified purchase

I was going to Wm O Rives in Ridgeland, MS. He kept charging me to do the same thing over and over again. He said he was giving the Dentacard discount. I got tired of seeing him for putting in a composite in the same place over and over again. So when it didn't stay for the 4th time, I changed to Robert Hauptman in Gluckstadt, MS. He did the same job in 1/2 the time and without me saying anything else, told me that he stood behind his work and I had that problem again, to contact him, and there would be no charge. This one has stayed in longer than any that Wm O Rives had done for me. I was very pleased with Dr Hauptman professionally. I will continue to go to him as my dentist and he only charged me ~$130 for what Wm O Rives was charging me $400 for each time. From then on, I was sold on DentaCard.

Thumbnail of user carolw291
Carol W.
1 review
1 helpful vote
September 9th, 2015
Verified purchase

We never did receive a phone call or e-mail stating that our subscription was expiring so we were without this for 3 months.

Thumbnail of user adamj112
ADAM J. – DentaCard Discount Dental Plans Rep

Carol, our membership team mails renewal materials, calls each member by phone, and also sends an email - 30, 14, 3, and 1 day prior to expiration. Please contact us so we can make sure that we have the correct information for you. You certainly should have received a few calls/letters/emails.

Thank you,
Customer Support

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From the business

DentaCard discount dental plans, dental discounts on nearly every dental procedure. Simply show your membership card to any participating dentist to receive your discounts!

Business History

DentaCard was founded in 2004 and has grown to a nationwide discount dental plan helping thousands of families and individuals.

Company Representative

Thumbnail of user adamj112
ADAM J.
Adam and his father Dr. Sam Jaffe, DDS founded DentaCard in 2004. Now the plan is a leading nationwide discount dental plan.

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