• DennisKirk

DennisKirk

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Overview

DennisKirk has a rating of 1.61 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DennisKirk most frequently mention customer service problems. DennisKirk ranks 44th among ATV sites.

  • Service
    15
  • Value
    15
  • Shipping
    16
  • Returns
    12
  • Quality
    14
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
5
3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is quite honestly he worst Customer Service experience I've had in my life.
How would you rate DennisKirk?
Top Positive Review

“Snowmobile performance parts”

Jon D.
2/27/22

I just have to do a shoutout to Dennis Kirk company. We have used them regularly for years, taking all the customer service they offer, and a wonderful, easy to use, website, for granted. Fast, reliable, easy returns, great inventory, timely back orders,( especially these days), absolutely top notch company! Keep up the great work!

Top Critical Review

“Do not purchase tires from here.”

Frank W.
3/12/21

Do not use this company for tires. I just got a set of tires and the tires are over 4 years old. When I called customer service they said they can sell tires up to 6 years old. I have worked in tire stores for years. We do not sell tires on cars over 3 years old, much less on a motorcycle. When I called the "woman" in customer service was rude and offered no apologies or solutions other than they can sell tires up to 6 years old. NEVER AGAIN will they get a penny from me.

Reviews (35)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (18)
Thumbnail of user jond468
1 review
0 helpful votes
February 27th, 2022
Verified purchase

I just have to do a shoutout to Dennis Kirk company. We have used them regularly for years, taking all the customer service they offer, and a wonderful, easy to use, website, for granted.
Fast, reliable, easy returns, great inventory, timely back orders,( especially these days), absolutely top notch company! Keep up the great work!

Tip for consumers:
Enter your machine specific information, and go! So easy to use.

Products used:
Snowmobile performance upgrades

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryans1166
1 review
0 helpful votes
September 7th, 2021

Have made multiple orders this year and between the quick shipping and customer service everything has been top notch. Haven't had to return anything yet though so I can't review that aspect at this time.

Tip for consumers:
Double check what you’re ordering.

Products used:
Exhaust, led headlight bulb, highway pegs, fuel tuner, handlebars, grips, bike cover, gloves, helmet.

Service
Value
Shipping
Quality
Thumbnail of user todda144
1 review
1 helpful vote
August 27th, 2020

Fast delivery, good quality product, fit perfect and looks good on my bike. I will definitely recommend Dennis Kirk to my friends and family who ride.

Thumbnail of user timd978
3 reviews
2 helpful votes
November 10th, 2022

I know whats in stock, they ship promptly and no issues with returns. Customer service I didn't ever have to deal with but for the older bikes you are kind of on your own when it comes to fitment, hence the appreciation of their return policy.

Tip for consumers:
If you try to search using an HD P?N you have to do deep search which is honestly a pita but it will work.

Products used:
Spring clips, nose cover, floorboard kit and brake pads

Value
Shipping
Returns
Quality
Thumbnail of user ransomg12
1 review
1 helpful vote
June 10th, 2020

Everything I have bought from dennis kirk. I have been well. Pleased. An have no problems with there service

Thumbnail of user nicholasg510
1 review
0 helpful votes
October 27th, 2022

Received it overnight perfect fit, every, please. Great service would highly recommend buying from Dennis.

Tip for consumers:
Have fun

Products used:
small main shaft seal.

Service
Value
Shipping
Quality
Thumbnail of user dalek32
3 reviews
6 helpful votes
May 11th, 2018

Bought m/c tires. Good selection of brands and sizes. Excellent speed of shipment. Prices are competitive but they add a $5 charge on every tire.

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About the business

Dennis Kirk has been the leader in Powersports aftermarket parts and accessories since 1969. Over 160,000 unique items in stock & ready to ship today.

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