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Demandforce has a rating of 3.37 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Demandforce ranks 130th among Marketing sites.
This company responds to reviews on average within 2 days
No positive highlights yet
We have loved & have been using DemandForce at our Company for many years and have been pleased from the start. We can send out mass emails to our clients, at any given time. We can run special product prices, and add pictures. It is a simple process also to do. Our customers have the option of being contacted via email or via text or to opt out. We love this option so as not to annoy customers who do not wish to be contacted. Our customers can schedule or make any request via DemandForce that we can take care them right away, since we get an email directly from DF letting us know that we have a request on DemandForce waiting to be viewed. They have been so valuable and trouble free in maintaining. Thanks, DemandForce for making our jobs so much easier at American Heating & Air. We will continue to use DemandForce and have never been disappointed. Keep up the great work and thank you for the great service.
I wouldn't use this company. It's damaging my business horribly and they are refusing to let me out of my contract. DONT SIGN! They're sending out multiple text messages with conflicting times and my customers are coming in at the wrong time. They refuse to acknowledge that this is damaging my business. My customers are furious and leaving my business angry because they get a text message from demand force at one time then come in and their appointment was 2 hours before. So they missed their appointment. Demand force said that they couldn't do anything about this, now they're refusing to let me out of my contract. So DONT SIGN With them. I have had 6months of lost revenue. They're not listening to me and refusing to see that it's really affecting my business really BAD. I have to shut it down. It's terrible.
Demandforce has been a great tool for us to be able to connect with our patients and increase number of reviews. By improving communication with patients and increasing the number of reviews, we allow ourselves to serve a greater number of patients. Senior Customer Success Manager, MaryBeth has always been extremely helpful and dedicated to serving my needs. If there was anything she was unable to answer, she always made it a top priority that I receive an answer as soon as possible.
My only negative comment that prevents me from giving the 5-star review is the "Demandforce" reviews that are supposed to be displayed on the bottom of search engine results are currently not appearing. I was told that those reviews should appear after 90 days from first review. Unfortunately, well more than 90-days since our first review, we do not see our "Demandforce" reviews in search engine displays and was told that it is due to an issue that they are currently working on.
II was have trouble with a campaign, hence I sought assistance with Paloma Fox. Ms. Fox was a gem! She was very accommodating and assisted me with the issue I was having.
Hi Kendaree - thank you for your positive feedback and we are so glad that Paloma was able to help you out! We appreciate you leaving a review and will continue to provide the best quality and service.
Before i got Demandforce, i did my research and was scared. The reviews on here are worse than the Google reviews (4 stars) for some reason. I liked the demo i had and they showed how much my auto shop can go up with the text messages they send. I mentioned these reviews and they gave me a free month to see results. The results came and was more than expected. Trust your gut and go with it.
Hi Glen thank you for leaving a positive review on our services and demo process. We are continually looking for ways to improve our services and make sure they meet our customer’s expectations. Since the date of this review we have up-kept our quality of services and products, check us out at demandforce.com!
As a business owner, I can tell you there is nothing more important than engaging with your customers and ensuring the best overall customer experience. Here are the Pros of demandforce. 1. Great interface with quickbooks if you have your client data stored there 2. Customer surveys really do help you get better star ratings online. 3 Demandforce has a good tool to help you get old clients back into your business 4. The account management and customer service is excellent. Now there are many CONS to using demandforce too though. 1. The cost is extremely high for what you get. You could almost hire someone to do these types of tasks for you. 2. other customer survey tools like surveymonkey cost a fraction of what demand force charges you. 3. I do not like how at the bottom of every email and every contact with your client, they are pushing the demandforce brand name. They are essentially converting your clients into demandforce customers. 4. I do not like how they advertise other competitive businesses on demandforce. I am worried that my clients will see the other business advertised by demandforce and go there instead.
Hi Peter,
Thanks so much for the review! We can only grow with feedback from customers, and since the time of this review, we have made a tremendous amount of improvements. Check out Demandforce.com to see all of our updates!
Gain trust and grow your business with customer reviews.
Demandforce helps medical practices, veterinary practices, salons, spas, and more automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. With Demandforce, you get fully-integrated, HIPAA-compliant features. Boost office efficiency, patient acquisition, and retention in one simple-to-use, centralized dashboard.
Attract and Recall Patients
Drive more patient appointments with email marketing, recall messaging, and more. Our features make it easy for patients to find your practice online.
Manage Appointments
Seamlessly manage your appointments and reduce no-shows with automated appointment reminders that can be sent to patients via text, email, or voice. Plus, streamline the appointment check-in process and keep patients safe by limiting waiting room capacity with Mobile Check-In.
Communicate with Patients
Stay top of mind with patients and boost retention by using tools like targeted email campaigns, text messaging, and direct mail without needing additional support staff or teams. With Demandforce, you can efficiently engage patients at every stage in the patient journey -- ultimately increasing appointments and revenue for your practice.
Control Online Reputation
Today’s patients trust online reviews as much as a personal recommendations. With Reputation Management features from Demandforce, you can protect your practice’s online reputation and increase your reviews on the sites that matter most.
Increase Productivity
Whether you have 5 or 500 employees, the best way to increase productivity is to streamline workflows and reduce manual tasks with automation. Demandforce tools are designed to make your front office run more efficiently so you can spend less time on administrative tasks and more time caring for patients.
Demandforce was founded in 2003 with one goal in mind: helping small businesses thrive in an evolving and increasingly complex connected world. Demandforce believes in providing customers with an easy to use technology to help build stronger client relationships and give them back time to focus on other important tasks.
https://www.demandforce.com/about/
Hi Nicholas - thank you so much for leaving us a review! We are so happy that you can use Demandforce to connect with patients and increase the number of reviews. Regarding the search engine display, we would be happy to review this in more detail with you so that we can better understand how to improve going forward. Again, thank you for the feedback!