• Deluxe | Hosting

Deluxe | Hosting

Overview

Deluxe | Hosting has a rating of 3.65 stars from 127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Deluxe | Hosting most frequently mention customer service, and support team. Deluxe | Hosting ranks 14th among Web Hosting sites.

  • Service
    32
  • Value
    31
  • Shipping
    12
  • Returns
    12
  • Quality
    32
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What reviewers want you to know

Positive highlights

  • The support team are very knowledgeable so there are always quick responses, phone or mail.Use them with no doubts.

Critical highlights

  • Customer service is rude, condescending, and not helpful.
  • We are an agency and tried to work with Deluxe Hosting after they purchased Liquid Web.
How would you rate Deluxe | Hosting?
Top Positive Review

“I highly recommend them.”

Frederikke K.
3/30/21

I've used their customer support a few times and their quick and informative responses have always been very helpful in fixing or correcting my issues. I highly recommend them.

Top Critical Review

“No support at all - 8 hour responses via Email only”

Greg S.
3/18/22

Do not resolve issues. Do not address questions. It takes 4-10 hours for a response for each and every email sent. I can't log into Cpanel or email as a back up since their site is having issues. I've inquired about this problem, but after SIX inquiries, still no reply to that issue. Just a canned "update your password" and try again. Their site won't load.

Reviews (127)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12) support team (6) liquid web (6) tech support (5) liquidweb customer (3) 15 years (3)
Thumbnail of user frederikkek
1 review
0 helpful votes
March 30th, 2021

I've used their customer support a few times and their quick and informative responses have always been very helpful in fixing or correcting my issues. I highly recommend them.

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Thumbnail of user zaner22
1 review
0 helpful votes
November 2nd, 2021

They have pretty good support, it's really fast, helpful. And the services are good, cheap as well! I totally recommend hosting on their website, it's just amazing.

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Thumbnail of user jacquesm37
1 review
0 helpful votes
July 7th, 2021

My friend advised me to go for this host when I was in need of a Linux hosting for my science website. This made me select them and I have been successfully working with their hosting for the past month.
They have Excellent uptime, awesome performance. Keep up the great work! Highly recommended as they are proven to be the best in the IT world.

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Thumbnail of user williamj1021
1 review
0 helpful votes
March 9th, 2021

I don't think there is any better hosting solution out there. Excellent customer service they provide!

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Thumbnail of user blakec44
1 review
0 helpful votes
June 17th, 2019

I have come to realize that this managed hosting is key for a serious business. After making the move to DeluxeHosting my stress level has dropped ten fold. They take care of everything, it's like sitting in first class on an airplane compared to all the other "economy" hosts. DeluxeHosting is definitely the industry leader in terms of credibility. Check out DeluxeHosting if you want to know your business is in safe hands.

Thumbnail of user calebd63
1 review
8 helpful votes
July 23rd, 2020

I like the speed and accuracy that your team have in addressing any account/technical questions with your customers. The ease of use to your website is great as well, and the tools provided really help to make the experience rewarding. I do recommend this company for any professionals looking for security and peace of mind for your digital footprint.

Thumbnail of user samg585
1 review
0 helpful votes
October 4th, 2021

No matter the issue or any help I need with the websites, deluxehosting's chat support will quickly
Respond within a minute.
Usually what I requested is done within a few minutes.
5/5 rating for the super fast and very helpful chat support.

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Thumbnail of user thomasb2280
1 review
0 helpful votes
February 3rd, 2021

Best hosting site and Very helpful Customer Support. I used their hosting more than years and never get down and support team always ready to help on any situation.

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Thumbnail of user ethans131
1 review
0 helpful votes
January 20th, 2021

I have used DeluxeHosting for a few years now, I've been very satisfied with the excellent level of customer service. The services they offer are a great value for the price.

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Thumbnail of user samuels519
1 review
0 helpful votes
September 13th, 2021

This company is simply amazing. The most amazing thing about it is simply: Everything. A very very unbelievably great tech support and everything about it is great. I'm very happy using it. These guys are totally awesome and I mean it. I love them!

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Thumbnail of user signem3
1 review
0 helpful votes
August 10th, 2021

I am quite the newbie to all of this and the support getting my website up and transferred over was phenomenal. Highly recommend these folks! Thanks!

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Thumbnail of user jakec228
1 review
0 helpful votes
April 10th, 2020

DeluxeHosting is one of the best web hosting services in the whole IT world. Excellent services + high uptime and quality support - what else should I ask for?!

Thumbnail of user jaif1
1 review
8 helpful votes
May 21st, 2020

I have been using DeluxeHosting for the past month and I have had no trouble at all. Their support is really quick and I have always found someone who answers me back immediately despite our time difference. I am truly impressed with their marvelous services and I recommend to use them for those who are interested in getting quality IT services.

Thumbnail of user gustavo6
1 review
8 helpful votes
September 30th, 2020

I am a client of DeluxeHosting. I have a new issue needing advanced support at least once per month and I know that I can always count on their team to help me get out of a jam. They could probably be triple the price of any other company and it would still be worth it for the support they provide.

Thumbnail of user bozydars
1 review
0 helpful votes
April 22nd, 2021

In terms of value for money, this is the best I've come across. DeluxeHosting is helpful for me and they are polite. Prices are not high.

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Thumbnail of user timothyw142
1 review
0 helpful votes
July 18th, 2019

10 thumbs up to DeluxeHosting! They're patient and helpful whenever I come across an issue. Awesome support and billing teams as well, which is a relief. I'm glad I didn't waste my time at any other hosting company. Keep up the good work DeluxeHosting.

Thumbnail of user cassiea21
1 review
0 helpful votes
December 22nd, 2020

Quick and excellent Customer Service response. And uptime is high. I recommend them to anybody who are interested in getting quality services at modest rates.

Thumbnail of user antonw28
1 review
0 helpful votes
August 13th, 2020

Wow! These people are awesome! I am switching my site to DeluxeHosting as they seem more reliable as far as up time, as for sure more helpful! I have yet to build my new site with them, but from the little interaction I have had with them so far I am very pleased!

Thumbnail of user amirh46
1 review
0 helpful votes
June 11th, 2019

Excellent Hosting Site! Offering many plans to suit your needs. I don't think there is any better hosting solution out there. Fantastic customer service they provide!

Thumbnail of user siposk
1 review
11 helpful votes
June 10th, 2020

DeluxeHosting is the best website hosting company I ever expected! It's speed is so high and the servers are reliable. The support team are very knowledgeable so there are always quick responses, phone or mail.Use them with no doubts.

Thumbnail of user bjorns18
1 review
0 helpful votes
February 17th, 2020

Excellent hosting. Great services, great support, great price. I would recommend to use them for everybody who are interested in getting quality services.

Thumbnail of user raffaellop
1 review
0 helpful votes
April 29th, 2019

I am very Happy and pleased with DeluxeHosting's web hosting services. I recommend them to my clients and friends. Their customer service and help has been excellent, the few times I have needed to contact them mostly for things I had goofed up and they were right there to help.

Thumbnail of user thomasg315
1 review
0 helpful votes
May 28th, 2019

Just wanted to thank the support team. They were a great big help in solving my issue, quickly. They did a great job.

Thumbnail of user nikolaiv3
1 review
0 helpful votes
November 26th, 2020

Using them, I have learnt how to create and keep a website running. They have been very helpful everytime I have had problems and got back to me promptly even at night time. Satisfied with their services so far.

Thumbnail of user ryanl233
1 review
0 helpful votes
September 16th, 2019

I tried many Web Hosts. Till now I am very satisfied with DeluxeHosting. In few words, their support touches your heart... They are the best!

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Company Representative

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Derek H.

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