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Deluxe | Hosting has a rating of 3.65 stars from 127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Deluxe | Hosting most frequently mention customer service, and support team. Deluxe | Hosting ranks 14th among Web Hosting sites.
I've used their customer support a few times and their quick and informative responses have always been very helpful in fixing or correcting my issues. I highly recommend them.
Do not resolve issues. Do not address questions. It takes 4-10 hours for a response for each and every email sent. I can't log into Cpanel or email as a back up since their site is having issues. I've inquired about this problem, but after SIX inquiries, still no reply to that issue. Just a canned "update your password" and try again. Their site won't load.
My site was being hosted by another hosting service and without my knowledge was sold to Deluxe Hosting. It took quite a long time to find out where I had to go to renew my Domain Name. Finally found out it was Deluxe hosting. They were helpful and courteous.
The reason I didn't give 5 stars is because I believe the company that your site is sold to should send you an email notification and tell you how and where to login.
Haven't really had any issues with their service. Pricing could be better, but everyone always wants dirt cheap. I will say that the inclusion of WordPress in the account made this phenomenally easy.
They've been a breeze to work with. There were times when I thought the transition from LiquidWeb to DeluxeHosting would have been difficult, but they rose to the occasion and worked overtime to make sure my sites were running properly throughout. Even went the extra mile and helped me with my DNS.
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