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  • DeletionExpert

DeletionExpert

Overview

DeletionExpert has a rating of 4.61 stars from 158 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeletionExpert most frequently mention negative items, credit report, and identity theft. DeletionExpert ranks 153rd among Credit Repair sites.

  • Service
    77
  • Value
    77
  • Quality
    77
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What reviewers want you to know

Positive highlights

  • Deletion Expert is one of the best online businesses I have come across in last few years.
  • With the help of Deletionexpert.com I am now freed by the negative items in my credit report.

Critical highlights

No critical highlights yet

How would you rate DeletionExpert?
Top Positive Review

“They helped me in getting my new home”

Martha J.
2/19/19

Thank you so much I found this company at a convention in Las Vegas. Nevada and they were very knowledgeable on what to do. My score jumped 118 points after working with them for 1.5 months. They got so many deleted off my credit and the main point was for them to get me a House with their broker and it was a success their lender was so cool and approved me faster than I thought. This place has great customer service and is very good at credit repair.

Top Critical Review

“Deceptive Liars”

you k.
7/5/18

It has been a month since I provided their sales rep w everything including payment as requested. Their "english speaking support staff" reads off a prompter and are not capable of resolving anything. The comoany after a month takes zero responsibility for their incompetency and tries to put the blame on you. I have tried multiple times to communicate with the company amd nothing is ever resolved. I hope that you read every negative review as they all seem to have the same tone and mention same issues.

Reviews (158)

Rating

Timeframe

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Reviews that mention popular keywords

deletion expert (92) credit report (58) credit score (53)
Thumbnail of user youk3
1 review
10 helpful votes
July 5th, 2018

It has been a month since I provided their sales rep w everything including payment as requested.
Their "english speaking support staff" reads off a prompter and are not capable of resolving anything.
The comoany after a month takes zero responsibility for their incompetency and tries to put the blame on you.
I have tried multiple times to communicate with the company amd nothing is ever resolved.

I hope that you read every negative review as they all seem to have the same tone and mention same issues.

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

Thank you for taking the time out to speak with me yesterday. As discussed yesterday our management team is performing a full audit on your record to date, and has begun the process of preparing all information that needs to be collected and gathered in order to accomplish the primary goal of repairing your credit. As a client that is not presently located within the US and does not have a US working phone number for our team to call, this poses many difficulties that we have managed to work around now that management has gotten involved. While our support team has connected with you on skype in order to be able to begin the process of working with you, you may also want to consider setting up an alternative number potentially though google voice or another service that gives us the ability to call you as we are only equipped to make calls inside of the US.

While it may appear that we are taking 0 responsibility as per your statement above, I can assure you that, that is not the case. Management is looking into everything that has occurred, and pulling all call records from each time you have reached out to us and vice versa in an attempt to assist you to the best of our ability while coming up with solutions to a problem that is primarily based on your present location and that poses challenges that we do not see every day. It is with all of this said that Deletion Expert is committed to assisting you through the process of repairing your credit and looks forward to working with you into the future until the process is complete.

Misty
Director of Reputation Management
203-518-4923

Thumbnail of user roberth716
1 review
9 helpful votes
April 9th, 2018

They responded to me saying I have an issue with my account. But yet they took my money and no one reached out until I put this review up. Just filed with FTC and my local AD

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

Hi Robert, I see that there is an issue with your account can you please reach out to us at RiskManagement@GrandTetonProfessionals and provide your full name, email, and phone number so that our escalations team can assist you and determine what is going on please. Thank you for your cooperation in this matter and we look forward to resolving the problem.

Thumbnail of user donniew20
1 review
12 helpful votes
November 12th, 2017

I paid 400 dollars for nothing nothing has happened nothing has changed no one will not even answer I spoke to Andrew Reyes Tyrone Brooks jill Cristal left messages with mr Garcia and also Andrew duke the top guy don't understand how they are a company full of $#*! and much more my name is Donnie Williams phone number is *******960 call me if you don't believe

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

Mr. Williams, after reviewing your file based upon the information that you provided I believe that there has been a very large misunderstanding as our systems are not showing the majority of the required documents that we would need in order to begin working on a clients file. I'm going to have a member of our team from our Risk Management department contact you with instructions on how to proceed based upon the information that you provided. While I understand that you are frustrated, most of this could have been avoided with clear open communication as our support process makes this easy. You should be hearing from a member of our team shortly as we are committed to ensuring that we successfully remove these negative items upon the receipt of the documentation required. Thank you for your cooperation in advance.

Thumbnail of user seans311
1 review
5 helpful votes
November 11th, 2018

I was so happy when I found https://www.wholesaleshelfcorporations.com because I thought I could finally get funding for my start up, but first the best option, according to them, was to fix my personal credit. To make a long story short, I signed up for deletionexpert.com, and I was thinking, at least based on the reviews and testimonials I saw on https://www.wholesaleshelfcorporations.com, that I was finally going to get my personal credit better, to be able to get financial and credit to fund a start up. After a few months, I started getting letters saying that I was a victim of credit fraud, and it turns out that deletionexpert.com was sending those to the creditors I had on Experian, Equifax, and Transunion. Sadly, I was not expecting that, and thought that was apart of their other program. In any case, after they did what they did, my credit scores were still dismal, and instead of Experian being the highest like it was before Experian went up by 40 points, but now my Equifax and Transunion dropped down between 20 almost 40 points. On top of that, they don't really keep you in the loop, like you have to constantly stay on them to find out what is going on. Honestly, I am angry and sad because I was hoping to finally have found a company that actually does what it says it can do, and they totally failed, totally. If you need credit repair, funding, go somewhere else and save your hard-earned money.

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

Hi Sean,

On behalf of Grand Teton Professionals and Misty Burrell, our reputation management department and risk management teams apologize for any inconvenience and confusion. Because our team understands that there seems to be some confusion surrounding your file, we would like to speak with you in order to clear this all up and work with you while providing you with effective solutions that will improve your credit with the continued assistance of our experts.

Unfortunately, we are not provided with your full name and would need that in order to conduct an investigation to determine what has occurred with your file since you signed on, and then work with you to ensure your satisfaction in service. Additionally, this information should never be provided where it can be visible to the public in order to further protect you privacy therefore, we ask you to please do the following in order to assist us in the process of remaining compliant with numerous federal laws:

Please email us at: support.escalations@grandtetonprofessionals.com and our escalations manager will be happy to assist you after receiving your full name, and phone number.

Additionally, you may call our Escalations Manager, Michelle at: 2036489891 Ext: 10155

Again, we are sorry for any inconvenience and confusion with our services but, are committed to making things right and look forward to your cooperation as we work to resolve the matter together.

Sincerely,

The Deletion Expert Team
203-518-4923
Support.Escalations@GrandTetonProfessionals.com
www.GrandTetonProfessionals.com

Thumbnail of user ericn129
1 review
0 helpful votes
June 25th, 2019

DO NOT USE THIS COMPANY. MR. DAVID WILNER WILL CONVINCE YOU THEY CAN DO THE JOB, THEN LEAVE YOU HIGH AND DRY. I spoke with him on February 27,2019 and signed up for his services. As of June 26,2019 he hasn't returned any of my calls and most importantly, nothing has been done he promised he could do. STAY AWAY BECAUSE HES VERY MISLEADING AND DISHONEST. DONT WASTE YOUR TIME OR MONEY.

Thumbnail of user byronb65
1 review
8 helpful votes
November 11th, 2018

Douglas, Misty and the rest of their "confidence team" aren't scammers, as i believe they go through the basic motions. It would seem as if they have a team of poorly trained Philipono's who hand write letters disputing your records. Those letters must be boiler plate as nothing changes month after month after month after month to your situation meanwhile, it seems they convince more desperate idiots (like me) to give themour hard earned $$.

Can we say class action lawsuit?

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

Hi Byron,

On behalf of Grand Teton Professionals and Misty Burrell, our reputation management department and risk management teams apologize for any inconvenience and confusion. Because our team understands that there seems to be some confusion surrounding your file, we would like to speak with you in order to clear this all up and work with you while providing you with effective solutions that will improve your credit with the continued assistance of our experts.

Unfortunately, we are not provided with your full name and would need that in order to conduct an investigation to determine what has occurred with your file since you signed on, and then work with you to ensure your satisfaction in service. Additionally, this information should never be provided where it can be visible to the public in order to further protect you privacy therefore, we ask you to please do the following in order to assist us in the process of remaining compliant with numerous federal laws:

Please email us at: support.escalations@grandtetonprofessionals.com and our escalations manager will be happy to assist you after receiving your full name, and phone number.

Additionally, you may call our Escalations Manager, Michelle at: 2036489891 Ext: 10155

Again, we are sorry for any inconvenience and confusion with our services but, are committed to making things right and look forward to your cooperation as we work to resolve the matter together.

Sincerely,

The Deletion Expert Team
203-518-4923
Support.Escalations@GrandTetonProfessionals.com
www.GrandTetonProfessionals.com

Thumbnail of user jessicab281
1 review
10 helpful votes
November 2nd, 2017

Their reviews are so fake! They have no clue what they're doing it's been 7 months and I haven't seen any changes! I paid over $600 for the services and can't get anyone to answer the phone!

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

Jessica,

I have sent you a private message in order to connect with you and gather the information that we need in order to perform an internal audit on your file. On behalf of the company I apologize for any and all inconvenience that the situation at hand may have caused but do ask that you reach out and connect with me in order to rectify this matter.

Misty
Director Of Reputation Management
203-518-4923

Thumbnail of user sharaelar
1 review
9 helpful votes
July 13th, 2018

This company is a total scam... PLEASE BEWARE! I outsourced 7 of my clients to them a year ago. They seemed legitimate in the beginning to get my money. However, after one month everything started to go left. They sent off the initial round and that was all! After waiting for two and half months for them to send off the other rounds, I then had to perform ALL the tasks that I paid them for! Furthermore, I paid $5,000 for a shelf corporation in which was a waste of time and money! The shelf corporation was suppose to get him funded up to $400k, in which he hasn't receive a single PENNY! Please don't waste your time and money with this SCAMMING company!

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

Hi Sharaela, per our records our support and upper management teams have been working with you extensively to review and rectify the matters listed in your complaint above. Please continue to let them know about any questions or concerns that may arise as we value your business and would like to continue to build our business relationship with you as we all continue to move forward into the future.

Best Regards,

The Deletion Expert Team.
203-518-4923

Thumbnail of user davidn161
1 review
11 helpful votes
February 13th, 2018
• Updated review

It's now been about 10 months since this process started so I wanted to give everyone a follow-up. I called several times since my last review (4 months prior) and finally got in touch with someone that told me they had "accidentally" closed my account. They said that they had registered that all of the reports had been cleared, even though only one item fell off of 1 bureau. When they reopened the account they tried to charge me yet again. I gave up and hung up. I decided to contact the creditors myself and they sent me the appropriate forms. I sent the forms in with my reports and in only 2 months after contacting them, the creditors removed all of their derogatory information on all bureaus. Just goes to show, if you want something done right, do a little reading and do it yourself or hire a referred company, or ask a friend. Just do anything but give your money to this company. They can't even remove simple legitimate fraud from someone's credit reports.

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

David, due to the nature of the matter we have sent you a private message asking to speak with you. As the Director Of Reputation Management for Deletion Expert and Grand Teton Professionals I along with other professionals in management are committed to making this matter right and would like to get more details about you and what you experienced in order to make this right. Please feel free to reach out to us at in the email that you were provided in private message in order to give us a clear idea of what happened, and where things went wrong so that we can make necessary changes. Since Site Jabber limits the information that we receive about you this is a needed request, and one that I and we as a company would greatly appreciate your cooperation with. I look forward to hearing from you in order to find a resolution for you.

Be Cautious of the other reviews!
October 12th, 2017
• Previous review

The other feedback may be fake. It is all coming from a company called "ShopperApproved" who posts all of these positive reviews on sites like this along with a very elaborate marketing campaign with youtube videos and everything. I am a victim of identity theft. I have all necessary police reports, and evidence of the fraud. Not being confident enough to handle this myself I hired Deletionexpert.com and paid in full up front. It has been over 6 months and they have only completed 2 rounds. Not only are they slow to respond, they are slow to work. I sent in all necessary paperwork and documents and waited 4 weeks with no response. I called several times over 3 weeks before they called me back and started the first cycle. I waited the 30 days for the cycle to complete and it took another 4 weeks of emails and phone calls before they responded again and started the second cycle. After the second cycle there was absolute silence again for another 3 weeks. When I finally got a response from them, they sent me a text saying they had completed all of the disputes, despite the fact that the report hadn't changed. It is nearly impossible for my experience to be so consistently poor and these other feedbacks to have such a different experience. I consider this to be a $2,000 lesson on who to trust despite all of the positive reviews.

Thumbnail of user luisn18
1 review
11 helpful votes
November 15th, 2017

Please be aware they promise to clean your credit, this company is a fraud! Stay away from them... my friends, they just have customer support overseas... so is extremely difficult to understand them I can say impossible... they promise send letter. They got rejected also they said... they ask to file police reports... blablabla... completely waste of time... and money and energy. They don"t fix anything. They also ask you to have procredit.com service each month to check the status of your applications... they are just taking $30 extra dollars every month... so they take as much time you can stick with them without any result. I got so mad... since I was promised 4 months ago to see at least some minimum result. Be aware. These guys are a "experts" in take your money and not give you anything...! $400 dollars aprox they took from me.

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

Hi Luis, I'm sorry that you feel as though you have not been adequately assisted by our team. In regards to the experience that you have shared, our support team does speak clear English, and the information that they have requested from you is correct. We do need you to invest in credit monitoring throughout the process in order to be able to stay up to date on what is going on with your credit report and scores. Without it we have no way to tell if the items that you are asking us to remove have in-fact been removed once the problem begins. In regards to both an Identity theft report as well as a police report we request those documents due to the fact that as a victim of identity theft those documents help speed up the process. It is a well known and understood process that all who are disputing must go through even though it does take some time and effort on your part to accomplish. We are always more successful together, and therefore because this process seems to have been taking a bit of time I would like for you to reach out to us and clearly explain what has gone on and how we can assist. Please email RiskManagement@GrandTetonProfessionals with your full name, email address, phone number and any other additional information that you may have so that we can escalate your file and get this resolved asap. We look forward to speaking with you.

Thumbnail of user jayh94
1 review
11 helpful votes
October 30th, 2017

Do not work with this company its a scam
No customer service at all RUN RUN AWAY FROM THEM
THEY NEVER CALL BACK AND THE CUSTOMER SERVICE DON"T HAVE A CLUE OF WHAT IS GOING ON

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

Hi Jay, I can assure you that are company is not a scam. Please contact us with you full name, email, and phone number where we will be able to best serve you and provide you a resolution to your file. You may reach out to us at RiskManagement@GrandTetonProfessionals.com and explain what happened from your perspective. Our Risk Management team will then escalate you, and assist you to the best of their ability. Thank you for your cooperation and we look forward to making this right.

Thumbnail of user xy38
1 review
9 helpful votes
November 2nd, 2017

Slow response, they don't know what they are doing and so un organized - customer support is like no support and no results seen from them after two rounds - I had my hopes they could help and so unhappy and not at all what was expected

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

I'm sorry that you feel as though you were not provided with a solution. Please contact us at RiskManagement@GrandTetonProfessionals and provide us with your name, email, and phone number so that we can look into your account in order to make this right. Due to the limited amount of information given to us we have no way of resolving this online without your full name and contact information. Thank you for your cooperation as we address this matter.

Thumbnail of user jasonj173
1 review
3 helpful votes
January 16th, 2019

I signed up with this company 1/5/2018 to get my business credit built, fix my personal credit, and purchase an established company. All with the belief that this is what I needed to do to get business funding. The representative Timothy Mohamed sent me an email stating that I would be signing up for a package as an agent in order to get $150k in funding. He also told me that by signing up as an agent, I could resell the services and make money doing it as well, but this would be the best package for me for the cheapest. Here is a portion of the email.

For $150k funding:
1 x 2 year Shelf Corp - $3000
1 x Corporate Cash Credit - $2000
1 x Full credit sweep w/Inquiries - $3000
1 x Premier Tradelines Pack - $2000

Total $10,000

To save you a bunch of money, I have gotten you approved to be a broker. By utilizing our broker program, you can purchase a $6k broker package and we will give you $66% Bonus credits for FREE ($4000). That will give you $10,000 in your account which will cover everything you need to get funding.

***This promotion ends Friday January 5th and cannot be combined with any other promotions.

I will contact you today so we can lock in the Broker order and create your account.

The WholesaleShelfCorporation.com did indeed build my company and eventually provided what they stated they would provide after hounding them to do so, but no funding could happen until my credit was repaired. So while they were building my company and we (together with their guidance) built my business credit, Deletion Expert.com com was supposed to be repairing my credit. This experience has been an ABSOLUTE DISASTER! They have lied and informed that things were deleted when they weren't. They lied and told me that my credit score went up, when it hadn't. You never speak to anyone that speaks English, so you barely understand them and they definitely can't comprehend what you are saying. I spent $2000 just on the credit portion alone. This was an absolute waste of money. I have recently asked them to stop working on my file after over a year of working on it without the results they promise (700+ credit score). I am nowhere near that score. Please DO NOT USE THIS COMPANY. They will not give you your money back. You have go to AAA (American Arbitration Association) in order for them to "THINK" about giving you your money back. I have recently just started this process. I can't say enough times, DO NOT USED THIS COMPANY FOR ANYTHING! They will rip you off. Their reviews are fake on FB (just check their profiles, they only have one post), they also use a scam company called "Shopper Approved" where they write fake reviews for your company. BEWARE!

Tip for consumers:
DO NOT USE IT! SCAM. YOU WILL WASTE YOUR MONEY. I HAVE SPOKEN WITH 3 OTHER INDIVIDUALS WHO HAVE LOST THEIR MONEY!!!

Products used:
Credit Sweep

Service
Value
Quality
Thumbnail of user rickl138
1 review
9 helpful votes
September 9th, 2018

I paid $1995 for Deletion Experts part of Gran Teton Professional. Mr. Brooks my "expert", yeah right, never called me in all the months I enrolled. I was told, a lie, that his work could get me to around a FICO score of 680-700. As of this posting 9/9 I am not even close. I have contacted the Indiana Attorney General to persue a criminal investigation. I encourage you to look on the BBB website under Grand Teton Professionals and they are not accredited. They have a C- rating with 12 complaints. The charge on my credit card appeared as Atomium Corp Inc. This company is in Colorado, DELTION EXPERTS AND GRAND TETON PROFESSIONALS are in Newtown, Ct. When I looked up Atomium on Google the web paged appeared. The address and the picture of this company is of a beautiful home not a office building like you would expect. I am a disabled senior on a fixed income. Again avoid this company. Do your homework and find a reputable company with a good rating with the BBB.

Thumbnail of user marcioa9
DeletionExpert R. – DeletionExpert Rep

Hi Rick,

On behalf of Grand Teton Professionals and Deletion Expert, our reputation management department and risk management teams apologize for any inconvenience and confusion. Because our team understands that there seems to be some confusion surrounding your file, we would like to speak with you in order to clear this all up as we are not a fraudulent company, and want to work with you to repair your credit while providing you with effective solutions that will improve your credit with the continued assistance of our experts.

Due to the nature of Site Jabber and the information that they provide, we are not provided with your full name and would need that in order to conduct an investigation to determine what has occurred with your file since you signed on, and then work with you to ensure your satisfaction in service.

Please email us at: support.escalations@grandtetonprofessionals.com and our escalations manager will be happy to assist you.

Additionally, you may call our Escalations Manager, Michelle at: 203-343-0849 Ext: 10155

Again, we are sorry for any inconvenience and confusion in our services but, are committed to making things right and look forward to your cooperation as we work to resolve the matter together.

Sincerely,

The Deletion Expert Management Team
203-518-4923
Support.Escalations@GrandTetonProfessionals.com
www.DeletionExpert.com
www.GrandTetonProfessionals.com

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WE FIGHT THEM UNTIL THEY COME OFF - 100% SUCCESS RATE GUARANTEED! Unique, Labor-Intensive, Hand-Written Disputes that Beat OCR Scanners. 3-Way Disputes with Creditors, Credit Bureaus, and FTC.

Company Representative

Thumbnail of user marcioa9
DeletionExpert R.
Brand Ambassador
Deletion Expert On Site Jabber is represented by members of our Marketing Team, Brand Ambassadorship team, and our escalations team. For Support oriented complaints please submit a support ticket to: www.DeletionExpert.com/Support and a member of our escalations team will be happy to assist you.

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