DeGooReviews 13

Please read other reviews as this seems like a common practice from Degoo, to take your money then close your account based on nonsense claims of data infringement. Like many many others I received an email informing me I had infringed copyright on some of my files, I had not. You can ask for an appeal, my reply was "Hi, I'm the Degoo Service Bot. A human has reviewed your appeal and unfortunately you did not provide enough evidence to prove ownership of the files. Therefore, I have to inform you that your appeal has been declined. Your account will be terminated due to violations of our terms of service". This also makes a mockery of their secure data claims (zero knowledge encryption) …. A quote from their site "The top-secret feature in Degoo is a method of making sure it's technically impossible for anyone but you to access your uploaded files".
STAY AWAY FROM DEGOO!

This company promotes "lifetime subscriptions" and zero knowledge encryption that only users can access their cloud storage, only after less than a year, they access my files without any consent and permission then fraudulently claiming copyrighted material voids the service, then try to terminate the lifetime account. Sent many requests for answers but no responses. They lure people into the so call lifetime subscription then break their promise of zero knowledge encryption, randomly pick any files to say you don't own those files, allege you violate their policy, the so call appeal is a joke, no one will actually respond you. Like many others mentioned, they, in essence, are stealing people's money in a long-term scam.

Without any notice, their bot decided that I uploaded something that infringed ( it wasn't) and deleted my account with years worth of photos. Unable to get any response from their crappy customer service. Go to the BBB and see how other customers have gotten screwed by them. YOU CAN NOT TRUST THEM WITH YOUR PRECIOUS DATA. EVER!

I have an account with degoo cloud storage with over 1.6 TB of size and I have around over 400 GB of pictures. Overnight my extra storage size was wiped away and git back to default size and all my pictures are deleted. Worst ever case

I bought a lifetime account.
After 3 months they sent me an email saying that i was infringing copyright, and thus they will delete my account in 2 weeks.
I did not have any videos or images, everything was in a zip format.
That proves that they look at your stuff, degoo stuff can definitely look at your pictures, watch out.
Their security is bad, no 2FA, not even an email when you log in from a new device, it's like we are in 2009.
Do not trust them, you will lose your account sometime, they do not want users to actually use alk od their storage.

This company has sold lifetime subscriptions to people and to get out of their contract, they falsely flag your files for copyright infringement, and close your account. They are stealing peoples money and lying in the process. Stay away from this company, and their claims of fully safe and encrypted files is a joke... How would they even be able to flag my flies if they are supposed to be encrypted? This means that they are crawling through all of your flies, so I hope no one put sensitive files in their cloud... Your data is not safe...

Degoo is a complete scam, your files are not safe.

They have sent emails to many people that they have scanned files and find some content infringing copyright. A few files were listed. They threatened to terminate my account if the were files not removed (these files did not even exist on my computer).

Its total waste of time, money and your memories. DO NOT TRUST THESE CLOWNS. Your personal data is not secure and may be shared with other companies. They are scanning your files breaching privacy.
Remove this crappy fraud cloud storage degoo.

Without any notice, DeGoo changed from providing an automatic backup service to just cloud storage for people who have the free account. The web interface is awkward, especially if you're looking for a photo. Their Support also dropped way off, from being responsive to being extremely slow, to eventually practically non-existent. If I didn't already have so much invested (time and uploads), I'd be looking for another service. However, if you only want to manually upload files to the Cloud and you want a lot of space for free, it's still worth it.