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  • DealsMachine

DealsMachine

Overview

DealsMachine has a rating of 4.26 stars from 369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealsMachine most frequently mention customer service, good quality, and mobile phone. DealsMachine ranks 281st among Wholesale Clothing sites.

  • Service
    129
  • Value
    120
  • Shipping
    124
  • Returns
    77
  • Quality
    115

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
26
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What reviewers want you to know

Positive highlights

  • They are great with the customer service and always respond fast to any problems or concerns you have.
  • I have had my share of problems with deals machine, but they corrected the situation as best they could.

Critical highlights

No critical highlights yet

How would you rate DealsMachine?
Top Positive Review

“Great App!”

Mayra A.
6/6/23

I really love DealsMachine, is so easy to work with and so helpful. If you are looking to start Wholesaling this is the best app that you can get to start being financially free.

Top Critical Review

“I bought a tablet”

Carissa S.
6/11/20

I bought a tablet who started having problems very quickly almost without being used because it was pain in the as. Until it died. They had been 90 days and honestly not worth what it would cost to drive to the post office and ship it back. What irritated me the most they deleted the negative feedback i wrote on the site and they replied asking for photos and asking the same things. Do not waste your time and your money.

Reviews (369)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (56) deals machine (20)
Thumbnail of user salvatoreb19
1 review
3 helpful votes
March 16th, 2016

After the review that I wrote on this site about my faulty tablet Honda, Dealsmachine decided to give me a refund realising my genuine complaint. I appreciate their prompt action and I'm very glad about the end of this unlucky purchase, I'd like to say a great thanks to this site and to Dealsmachine and to encourage other people to buy from this company. Definitely I've been just unlucky. All the best.

Thumbnail of user alvarom11
1 review
2 helpful votes
March 19th, 2016
Verified purchase

Very good quality/price and useful products.

Thumbnail of user fredd497
1 review
0 helpful votes
May 22nd, 2016
Verified purchase

Easy to buy, fun to browse.

Thumbnail of user marcd23
1 review
2 helpful votes
October 29th, 2015

I placed an order on 17/09/2015 for 19 items, order # D**************, I had written a unflattering review but since then they corrected the problem and refunded my missing items, their prices are great and ill continue to do business with them hoping no issues like this arise again. I've ordered from them quite a few times and this was my first problem and hopefully the last.

Thumbnail of user graem32
1 review
0 helpful votes
May 7th, 2015

I am very pleased with my purchases from Dealsmachine. They have great prices, reasonable shipping costs and the items I am looking for. My last order had a small error and the company was very responsive to my emails. Shipping time to Canada is a bit slow(4-5 weeks) but I will certainly order again.
I highly recommend Dealsmachine

Thumbnail of user waheds
1 review
0 helpful votes
October 27th, 2014

Hi, after sending in an incorrect order, the guys at dealsmachine quickly rectified their error and sent me the correct item with express delivery and I received it in 2 working days. I am glad that I got it and hope that it works as it is suppose to be.
Good Keep it up the work@ Dealsmachine
Happy to do business with you again
Cheers
Wahed

Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear wahed s.

Thank you very much for your kind feedback.

We apologize for sending the wrong item to you mistakenly.

We have applied for the resend of the right item to you.

We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.

Best Regards,
Dealsmachine

Thumbnail of user zelkok
1 review
1 helpful vote
December 30th, 2015

I only ordered a set of 3 antistatic tweezers for my micro quadcopters. I couldn't find these anywhere else. They were cheap and they arrived in 2 weeks and well packaged. My experience was positive.

Thumbnail of user shanw5
1 review
0 helpful votes
March 16th, 2015

I have made 2 orders from dealsmachine n the service was great also they shipped my product in the time they said delivery time is my only problem but goods came in excellent condition i would recommend the site

Service
Value
Shipping
Quality
Thumbnail of user dimitriost3
1 review
1 helpful vote
January 13th, 2016

Very eazy and quick i am very satisfied

Thumbnail of user mohseny
1 review
3 helpful votes
December 6th, 2015

It was great doing business with this company.

Thumbnail of user charlesr62
1 review
1 helpful vote
February 19th, 2016

Update 3/24/16
I'm not going to rate this like I would a restaurant or hotel, but more like how willing one should be to take a chance with this company to get a good deal on a decent product. So I'll define my rating system more as a risk assessment. The 4 stars pretty much confirms that it's safe to use this company. I've bought 5 or 6 products through them. I had no hacks on my accounts, no over charges, no quality issues (less than expected considering how much lower the price is compared to top brands of the products).

As you can see from this review, it's not a perfect system, but if you have patience and you can figure out things that may not have full instructions in your native language, then by all means, take a chance. They will come through with delivering the product, and in this case, honoring the warranty. (albeit eventually) This review ends in the warranty item being replaced (not the same item, but a fair equivalent) WYSIWYG... just know that it all moves slower than you're probably used to.

Update 3/11/16
Just updating my review to say their customer service has been more engaged and somewhat helpful. They told me that the original response was delayed because of CNY. It took several emails about the problems description until their tech support accepted it as a warranty return. Since this is a cell phone they agreed to send the replacement before getting it back. BTW: it cost $35 postage to return and takes a long time to get there. Anyway I'll update the review again when I receive the replacement phone.

1st Review: Mid February
I love the products at DM, but I can only get customer service if I write a bad review. I submitted the return request application on their website and got a request # ARMA**************W. Then I got a response of a set of questions about the problem. I answered the questions and submitted. No reply for days. Then I sent a message and got the same set of questions again. I sent the answers again. Waited days again, sent a message and got the same questions again. This endless loop is driving me crazy. I just want to return the product which has an obvious manufacture defect. Having no phone and waiting is very frustrating.

Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Charles,
Thank you for your valuable feedback.
We are more than willing to help our customer for the best solution.
If you have any further concern, please keep communication at your support ticket.
Thank you for your support and understanding.
Kind regards,
Dealsmachine Customer Service

Thumbnail of user juani133
1 review
0 helpful votes
March 28th, 2016

Ya pago PayPal y me dicen q toda vía no aprueban el envio pero si resivieron el pago

Thumbnail of user johng267
3 reviews
4 helpful votes
December 19th, 2015

This is a rewrite.
Firstly tracking info links didnt work until I wrote a bad review here Also no reply to tickets despite reminders.
On the plus side it does appear they might have shipped the phone promptly and when it got to the UK instead of using the post office delivery service as stated on their website they used the cowboys Yodel and they have lost or stolen it. Dealsmachine had been told it has not been received by both Yodel (carriers) and me but initially would not replace even though I paid for their insurance. It is in fact their duty to replace and claim off the carriers whether one has insurance or not. I can understand Dealsmachines reluctance since Yodels tracking still says the parcel has been delivered and I signed for it. When I sent documentation to show I was out of the country at the alleged time of signing Deals machine refunded my money. Hopefully they will have learned that choice of carrier can have a serious impact on their business and avoid carriers like Yodel who have an abysmal reputation in the UK.
Just glad I paid through Paypal as will now get the money back and buy elsewhere

Service
Value
Shipping
Thumbnail of user haroldb36
1 review
1 helpful vote
February 14th, 2016

Wifi dongle really works. Plug into hdml on tv and use Mira cast on your tablet. Pic is good and so is the sound. Price is right too.

Thumbnail of user paulp58
1 review
2 helpful votes
October 28th, 2014

At first they were out of stock and it was their holiday, after constant communication between both of us, the items were shipped out. I am happy.

Thumbnail of user ehabf
1 review
1 helpful vote
November 1st, 2014

Very good products and service. However, processing time takes too long.

Tip for consumers:
Very Good products for very good price.

Service
Value
Shipping
Quality
Thumbnail of user tain12
1 review
1 helpful vote
April 2nd, 2015

Every time I need something I go to dealsmachine first

Service
Thumbnail of user alexp116
1 review
1 helpful vote
March 22nd, 2016
Verified purchase

The tablet I ordered(as well as some other items) was unfortunately out of stock and I, unfortunately, found out after the order was shipped.

I contacted Dealsmachine support and was asked whether I wanted another tablet or if I wanted for the first tablet to re-stock.

I chose the former and paid the difference.

Overall, a somewhat good experience with the website, kudos to the support team which was quick and helpful.

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From the business

Shop the best deals for high quality cell phones, tablet pcs, mobile accessories, car electronics, led lights & cool gadgets at best affordable prices at dealsmachine.com.

Company Representative

Thumbnail of user dealsmachines
Dealsmachine S.

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