49 reviews for DealsDirect.com.au are not recommended

These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.

Kaye S.

Australia

1 review

0 helpful votes

In process of contacting ACCC

November 17, 2021

Return items were received at warehouse on 25th october.
S2D**************
On 7th nov items acknowledged to have been received on Contact Us, but no follow up.
Numerous contacts have been unanswered.
I have repeated information on numerous occassions.
I have had to resort to doing these reviews to get Deals to respond but no outcome., just more information.
Im over these stalling tactics, and the hopeless customer care contacts, they are useless.
I will not be buying from this company again, or any other company of theirs in other names.
I do not know what they are gaining, but have to wonder why customers have no means of contact to this company. NOT GOOD.

Tip for consumers:

Beware of companies that have no means for customer contact.
They have a "contact us" site which messages go unanswered, or all customer service does is ask for information and no follow up to finalize problem.
It goes on for weeks and in this case months.

Products used:

Variety , right across the board

Date of experience: November 17, 2021