Deals All Year (brick and mortar) and Global Camera USA (Amazon) share the same physical address. 445 NJ-23, Pompton Plains, NJ *******. My purchase was from their Amazon entity. I also took note of a post on Canon Price Watch that stated this business is the former Ryther Camera in NJ. Ryther Camera was a well know "Bait and Switch" camera retailer according to what my research revealed.

I purchased a Canon EF 100-400mm f/4.5-5.6L is II USM Lens - 9524B002 (Renewed) from them going through Amazon for $2,347.57 which included sales tax. The lens is covered by the Amazon 90 return policy. They promptly shipped the lens. I received the lens during the first week of Nov 2021. It was nicely packed. Once received I looked it over for any physical damage. None noted. Placed the lens on the shelf to be used at a later date. Had no rush to check lens, due to the 90 day return policy.

A short time later I ran some focusing test with a commercial lens testing software using a focusing chart. The auto-focus seemed defective. I then photographed some rapidly moving objects at a high shutter speed using 2 different Canon bodies. Confirmed, auto-focus is not quite correct. Also noted an intermittent clicking noise when the lens was attempting to focus. No problem. I'll just return it under the Amazon 90 Day return policy for full refund. Applied for a return shipping label via Amazon. Received. I returned the lens on December 09 2021. Had the lens in my possession for 5 weeks and never used it, outside of the 2 test I performed.

As a rule, especially when returning such an expensive item, I take many photographs of the item being returned prior to being re-packed for return shipment. This case was no different. I took in excess of 15 full resolution photographs of this lens, from multiple angles, from approx 18 inches, just minutes before re-packing. This lens did not have any cosmetic issues of any kind. However it does have an internal auto-focusing issues. Re-packed the lens, and dropped if off at my local UPS Store.

A few days later I received an Amazon notification that I had a refund for the lens. Checked my account and noted that I was being charge a fee of $438.80. I immediately contacted the seller and inquired what was going on. Someone there using the name Fred b, claimed the lens had ‘marks' on it and needed to be repaired. This is when I began to think this was a SCAM in the making. I immediately once again contacted Amazon CS and had them to request a photo of this alleged ‘mark' upon this lens be sent to me. Once I received this photograph, and knowing that this ‘mark' was not on this lens as I recall, I then knew where this was going. In my opinion I was being setup for a SCAM. I was out of town and let the seller know that I too had taken photographs of the lens just minutes before return shipping, and once I was back home I would compare my photographs to theirs.

Once back home I compared the single low resolution photograph that was sent to me by Fred b, to my 15+ high resolution photographs. This ‘mark' was not on this lens when I returned it. I sent Fred b 3 of the 15 photographs I had taken. Fred b had no idea I had more images, and I was going see if Fred b would dig himself into a hole. He did. Fred b replied back that my photographs were from far away, and at a different angle. Once he said this, I had no doubt they were attempting to SCAM me out of $438.00.

I immediately contacted Amazon CS and offered the remaining photographs of this lens that I had taken, that clearly indicated there we NO ‘marks' of any kind upon this lens, anywhere! One of the Amazon CS that I had spoken with verified this fact, and opened a A to Z claim against the seller. Once Amazon looked at the email exchanges between the seller and myself, plus the photographic evidence I provided, I was promptly issued a refund for the $438.80 fee this seller was attempting to charge me. This seller is now falsely claiming I had the lens in my possession for 2 months on the Amazon Seller Feedback site. Again, another false statement by the seller. It would be wise for this seller to cease digging that hole, by posting false information concerning this ordeal. The prudent thing to do when one finds themselves in a hole, is to quit digging. The issue is now between Amazon and Deals All Year / Global Camera USA, as I am finally rid of this unethical seller.

Keep in mind, Amazon was great during this ordeal. HOWEVER, Buyer beware of Deals All Year (brick and mortar) and Global Camera USA (Amazon)

This is going to be a lengthy, honest, unpaid, legit review of my experience with Deals all year buying a Canon 5D Mark 4, so please read all of it! It all started when I ordered this camera through amazon via a third party seller. I was going out of the country and needed it here by the weekend. Amazon shipped it with UPS and it was going to arrive on time, but the UPS near me is full of idiots and the camera got delayed, at which point i canceled the order, on a FRIDAY. After this I frantically looked on Amazon for a new seller which could get it to me FAST. Sadly, no one had 1 day shipping, so I took to google and found deals all year. I really didn't trust them, BUT remembered seeing them on Amazon as a seller, so I thought whatever, maybe they are legit. I put a 5d on my shopping cart and proceeded to checkout just to see the shipping options, and saw that they had rush overnight shipping. This was perfect, but they didn't generate an estimated delivery date so I just backed out of the purchase and lost all hope. Fast forward an hour and I receive an email that says "Hi, We are Deals All Year Camera and Photography. We seeing that you were trying to place an order on our website, but for reason the order stop it. Did you have ay issues placing the order or something went wrong? Please let us know to help you. Best, Ricardo Zaragosin" Notice the bad spelling. That worried me, but i sent them an email simply saying that I needed it here by Monday and was unsure of the shipping time so I didn't order. They emailed me back asking me to call them since they can do it for me on time. I thought ok, lets try this out. I call, and a man with an accent called Kevin answers. I had read about him in other reviews and knew who I was speaking with already. We talked about shipping times, products, and who they were. They are located in New Jersey, and Kevin explained to me that Amazon works 2 day shipping prices into their final price, which is why the camera would still cost the same rush shipped through them vs normal Prime delivery times bought through Amazon. After a bit of talking and price quoting he then made me some other offers on carrying cases, extra batteries, straps, and product protection warranties etc. I kindly refused and said just the camera would be fine, only if it comes on time. He guaranteed that it would and then I said ok. I also asked about return and stuff, and they said they charge a restocking fee based on shutter count and time owned. But if its a defect, they can replace it for something else. I dont think they like to give you money back, but would rather give you a new product. A few minutes later a PayPal invoice comes through to my email. It stated everything that would be coming, and in the notes it said, saturday deliviry. Delivery was misspelled so that worried me too, but I paid it and didn't look back. Forward to the next morning, the morning which the camera is supposed to arrive from New Jersey to Florida, in a day, after being bought late the day before. I said to myself, i am surely not receiving this camera. I was stressing so much, reading all the good and bad reviews, it was bad, really bad. I finally called Kevin back, on a Saturday morning mind you, and he picks up, talks with me some, calms me down and sends me a photo of my tracking number. Sure enough, the camera came at 11:30 am. Heres where it gets interesting. The camera was listed as an import model, but the Cam came like perfect. I mean perfect. The box, and every little addon were legit canon products, not gray market or aftermarket things. Even the camera had a legit serial at the bottom. The only thing that might have been aftermarket was the battery charger but I am not sure tbh. The camera was brand new, unused, unopened, 0 shutter count. I truly cant be happier. Finally, Kevin asked me to write a review for him on 4 separate links. He of course asked me nicely and sugar talked me, but he did not say to make the review nice or to fake anything. I see why they have so many reviews now, because they ask the customer to write them. So, heres the final verdict. They are very legit, have legit products for excellent prices, but their methods will 100 percent strike any normal consumer as shady or unprofessional, IE they didn't send me a tracking #, but I called and Kevin texted me it which was funny yet comforting to have his number in my pocket. Not every business can have a whole customer service department or a big enough budget to deal with all the **** that happens, or have the time to be super professional when it comes to customer relations. This is a small business no doubt. My experience was scary at first, but I stuck through it and got an incredible deal. So, my new "Import Model/Gray Market" 5D has no issues, cost me $2200 overnighted and I got mostly original canon equipment save for the battery charger. Gotta give it to them, they delivered! Thanks Kevin. GL with your orders guys. Attached pic of yorki with 5D and 70-200mm lens

I would stay away... FAR AWAY from this company. I gave them a chance, and they failed miserably.

I purchased a Canon 5D Mark IV camera from them through eBay. I received an email saying that my shipment what is on its way only to receive a phone call a day later from the salesperson, Steven.

He told me that the camera I purchased was an "import model" and was highly suggested that I pay $300 more to get the "US model". He was fast talking and aggressive (bear in mind that by making the switch, the sale was then removed from eBay, thus putting them in a position where you could not review the kind of service they gave you that would ultimately change their rating.

Instead of going with my gut on this, I agreed to give Steven a chance and told him so.
I was told my camera would be delivered to me the following Tuesday.
On Wednesday when I still hadn't received it, I called only to find out that it hadn't shipped yet. At this point, I was speaking with Kevin, who has an accent. He treated me with an attitude like I had done something wrong because I was questioning why my camera has not been delivered on Tuesday as promised. I was going to cancel the order and then he said I'll have it over-nighted to you by tomorrow.
All along with a terrible attitude. Again, I should have gone with my gut But I didn't. Shame on me.

I received the camera the following day as promised.

I used the camera a couple of times and all seemed ok.
Then, I did a lengthy photo shoot eight days after I had received the camera.
At this point, this must have been just enough shutter actuations (clicks) to show the factory defect. -(I had gotten a Camera from another company prior to this which had a factory defect -verified by Canon- so as soon as I saw it in editing I knew I had a problem).

The other company, -who by the way Steven trashed their reputation during our conversation when he was trying to upgrade me to the US model, (again go with your gut -no ethical businessman puts down another company)... At any rate, when I sent a photograph to this other company via e-mail showing them the problem, they immediately said that it was a factory defect and sent me a label to return the camera. NO questions asked.

When I contacted Deals All Year about the problem I was having-- (I had to call them because they set it up that way forcing you to make contact with them to get something called an RMA number to be able to return). They do this to try and bully you to save their shady deal.
During this conversation, it was with Kevin again, I told him that I needed to get the RMA number to return the camera, but I wouldn't be doing so until the end of the week because I had a death in my family.

He immediately told me that I'd had the camera for too long a time and I need to return the camera now.--Mind you... this was day 10... I had 30 days to return my camera for any reason... let alone a factory defect.
Never once did he acknowledge the fact that I've said I've had a death in my family and was going out of town. He couldn't have cared less. He then told ME to return it -meaning I should pay for the return postage. I questioned that practice due to the fact that I was returning something with a factory defect, but since I was rushing because I had to leave to go out of town, I decided not to argue at this point & just go and pay UPS to return the camera. -He also implied that I would have to wait a week or more to get my refund. Making comments like the camera had to be checked over for tripod scratches or any damage that I may have caused to qualify for a refund.- Mind you, this is a factory defective product -that he sold me- that we are talking about here. The refund should have been 100% unconditional.

When I got to UPS I was told with insurance it was going to cost $60. Since it was so costly, I called PayPal to verify that I would be reimbursed through the return postage plan that they have. When I outlined the situation they told me that I should call the company back and request a label since this was being returned due to a defect.

I called back, again speaking with Kevin, and told him that I had been told to ask for a label from PayPal.

Well, when he heard that I had contacted PayPal this guy went NUTS. He was screaming, telling me I was trying to cause trouble, and acting as though I had done something wrong. It was so obvious that they had something to hide and didn't want to be "red-lighted" to PayPal. I told him I've never been treated this way by anyone I've ever done business with & with that he tried to turn his insane behavior around on me saying that "I like to argue".

At this point I was so stunned I put my telephone on speaker so that two clients in my office could witness what this man was doing. He was berating me for having the audacity to expect a label to return my factory defected purchase. Then, started going crazy saying "Oh sure, now you're going to buy a camera from someone else!." I told him that I had no idea what my plans were yet. Then he began implying that it could be a software issue with MY computer, not the camera & started going on and on about how much money this transaction had cost him already. Again I stated on three occasions during this conversation that I could not believe the way he was treating me and that I've never been treated like this before.

This guy was being called on his poor business practices and couldn't handle it. His lack of self-control was startling. In the end, he agreed to send a label but again was implying how much time all of this was going to take.

I hung up from this conversation completely stunned and shaken.

Next thing I know I am receiving a sugary sweet email & text from Kevin about the label and saying that he would put a rush on my refund when it got there.

Right then---I knew the game. He would literally berate & abuse me on the phone... but then act as though he/they are professional & amenable when it would be IN WRITING so he could prove if need be he was doing the right thing.

I was livid when I witnessed such brazen unethical behavior.

When my camera got there, a day later I texted & emailed stating that I had been notified by UPS that they had received my return the day before, & that I had been told via text that my refund would be expedited. I left no stone unturned. I knew that they were trapped by their own words so they had no choice but to comply.
Within minutes after my email- through PayPal- and a follow up text, I had my refund--because again it was now 'in writing' what they had promised AND PayPal would be able to see all of this.

I will tell you this. I believe with 100% certainty that they are finagling someway to keep that rating on eBay. In my opinion, there can NO way all of the people that deal with them are walking away as thrilled customers. They are slick characters, & I'm not buying it. -Not after the kind of outrageous behavior, I and two other people at my office witnessed. No one is going to tell me that that guy who flew off the handle like some kind of a crazed animal on the phone with me, has not... does not... do that -or some other terrible practice to others.

I surmise that many people are talked out of the eBay purchase like I was, and then do a direct buy with them either via credit card or PayPal so that they cannot report their behavior to eBay (hence lowering the rating that both Steven & Keven brought up at some point BOASTING about). At least I knew I had protection from PayPal if nothing else.

Think long and hard before allowing yourself to be sucked in by these two thieves. They are NOT on the up and up, & obviously looking to scam as many innocent victims as possible. There are enough "truly reputable" sellers on eBay who have 'honestly' earned their rating to work with.

I would run, not walk, away from this company as fast as you can!

I decided to try ordering from Deaslallyear because of so many high rated reviews across the Internet. I purchased 5d mark IV on Ebay from Dealsallyear and could not wait to receive it. But in two days their supervisor contacted me and suggested to purchase another version camera with US warranty for a higher price. I said that I do not need a camera with US warranty and am satisfied with the 1 year warranty provided by the seller. However, he insisted that the cameras are not identical and this version has no GPS and has limited video recording. I was disappointed because I should have already received it and been able to use it but no luck. On Ebay, they described that this is an identical model but without US warranty, so, after that, I decided to ask a question through Ebay contact system, and they refused, and said that I MISSUNDERSTOOD, and that they did not tell me that the cameras were not identical. Luckily, I have a call recorder on my android, so, I listened to our conversation twice, and I could clearly hear that they did mention those differences. When I told them about call recorder they apologized, and now, they said that I was MISSINFORMED... They stated that I can purchase it with confidence and when I agreed to finally buy it, they again contacted me by PHONE and offered a little discount for US model urging me to pay more for "another version" because this one is not as good as another... They did not want to explain things clearly by Ebay contact system and insisted on contacting me by phone to explain their concerns, and they, actually, did call me several times... In the very end I requested an order cancellation... Beware!