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Overview

DealFun has a rating of 1.85 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. DealFun ranks 141st among Penny Auction sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • 70% of the cheaper items is just Japanese garbage.
  • Customer service won't talk, and the items are in what seems to be a perpetual "processing" status.
How would you rate DealFun?
Top Positive Review

“I won an Amazon Kindle Wireless Reader at DealFun.com...”

Phyllis T.
7/31/11

I won an Amazon Kindle Wireless Reader at DealFun.com for only $4.64. The key to penny auctions is to wait to bid until only a few bidders are still bidding, then place bids carefully. This is a really good penny auction. I have also won many smaller things at only a few pennies--great with upcoming holidays to save for gifts (watches, small gift cards, etc.)

Top Critical Review

“Like all the others in this review section, I have...”

gary b.
1/23/12

Like all the others in this review section, I have paid for ( not won) so called goods in mid December 2011 still nothing, complian send emails I would have more joy pissing in the wind. As we can all see there is no responce from deal fun on any complaints stated here that shows how much they give a dam about, if they where a good up front company they would be explaining themselves to the people being ripped of, and stop hidding behind the 24/7 bull$#*! that treats us with contempt.

Reviews (27)

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Reviews that mention popular keywords

items (11) customer service (4)
Thumbnail of user niallm
1 review
1 helpful vote
November 8th, 2011

Ok, So I won a bluray player for $16.22, but that was after spending around $70 in bids. You can win bid vouchers with your bids, but they expire in 10 days, so are pointless. Most of the prizes are cheap junk, with the exception of a couple of items, which means to win anything decent, you are likely to have a lot of competition. More or less not worth your time or money.

Thumbnail of user kevinp16
1 review
2 helpful votes
October 22nd, 2011

Ohhh geeze where to start.

Okay, so like any penny auction site, common sense and a little intelligence is required. If you think you're going to spend 45 dollars on the smallest bid package and win an $800 Ipad, you have another thing coming. Everyone and there cousin would be doing it.

This site is okay at best. I would say apx. 70% of the cheaper items is just Japanese garbage. Stuff most people wouldn't buy at a dollar store. They don't show you that when you sign up, they show you a FULL page of items that I've NEVER seen on the site. Never, period. In fact, they have a group of "mock" auctions that don't even exist. So in other words, the sign up page looks like you're buying a Lamborghini, but really you end up getting a Hyundai. They sell 6 or 7 items that are worth anything. But there "dealfun price" is MUCH more than you could buy it retail, so if you do end up hitting buy now, you're just getting ripped off.

Example.

The PS3 they auction everyday, the "dealfun price" is $349.00. I could go to Future Shop and buy the same system for $249.00 with a game.

Customer Service is great. If you do end up getting in touch with them, and I'm willing to bet you will, they will do almost anything to help you out. That I can't knock so to speak. Now one thing that's incorrect, is that their average response time is 15 minutes. I've waited hours before, not every time, but it's happened. But, once they finally get in touch with you, they'll do anything for you. I'm sure it's because of the thousands of dollars they're making.

Now I'll get to shipping. Shipping is the worst part of this site. It takes weeks, if not months for items to get to your door. It took almost 2 months for a BluRay player I won to get to my door. I've had over a dozen items damaged, and a few not work at all. Which reminds me NEVER buy ANY watches from there site. I have over 20 of them, all garbage. The straps break easily, they have a cheap feel to them, just throwing that out there.

All in all. Great customer service, bad ending prices and free shipping. If I could do it all over again, I wouldn't. There are SEVERAL other penny auction sites that are much better.

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About the business

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