• DealFind

Overview

DealFind has a rating of 1.12 stars from 205 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DealFind most frequently mention customer service, credit card, and expiration date problems. DealFind ranks 819th among Discount Shopping sites.

  • Service
    13
  • Value
    12
  • Shipping
    12
  • Returns
    12
  • Quality
    12
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I tried calling Dealfind (1-888-320-6369) but they do not have phone support for customer service.
  • I told her that I would call my credit card company and file a fraud charge.
How would you rate DealFind?
Top Positive Review

“Was there a merger here?”

chan m.
4/16/13

Was there a merger here? If so, that may be the reason my experience was good today (vs. What I've seen in other reviews). My bad experience was with a merchant who would have me drive 30 miles (2x I tried) and then cancel my appointment while I was sitting in the business parking lot waiting for her. The good news is that Dealfind actually resolved my issue within 24 hours (like they said they would). Hopefully this is a sign of things to come for the company.

Top Critical Review

“Dealfind Scam”

Elyse N.
1/18/16

Dealfind gave me a credit for an article that I ordered and paid for and they could not supply. I was happy with the service until I went to use my credit and Dealfind was no longer in business. This was the second time they changed their company name and then went out of business. I guess this a way for them to make extra money. Very disappointed in them. I gave them one star only because I couldn't submit this review with no stars.

Reviews (205)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (48) credit card (16) expiration date (13)
Thumbnail of user amyw42
1 review
14 helpful votes
November 12th, 2013

Dealfind is not that bad like how some people mentioned. I always order vouchers and products from them. The vouchers always work. Only when I order products from them it takes a longer period for time for the products to arrive. Last time I ordered perfume but it never came so I contacted Dealfind and they refunded the money back to me, not the money credits that I must use but it's the actually money back. Sometimes the quality of the products they sell is not that good but I don't think that is in their control.

Thumbnail of user lorettad1
3 reviews
17 helpful votes
November 18th, 2013

After purchasing 3 products off of Dealfind, I decided to search up some reviews about Dealfind and Teambuy (stupid me decides to research AFTER buying from them). After reading SO MANY bad reviews, I got anxious and concerned about "Am I going to get ripped off? I can't return or refund these stuff cause it's final sale!"

So I had to wait for a few days to call since the Customer Service hotline were only open on weekdays... I gave them a call and I told them the honest truth, while being nice on the phone of course and I told them my situation. I informed the customer service rep that I purchased 3 items and I'm worried because I didn't want to wait too long for my delivery AND I also informed him of the many bad reviews that I saw everywhere online.

So he offered me a FULL refund, not the 'Teambuy or Dealfind dollar credits'. He said that it'll take up to 5 business days for the refund money to be on my credit card statement.

Hope my review helped!

Thumbnail of user spanishprides
6 reviews
10 helpful votes
December 17th, 2012

I have bought about 11 vouchers from this site & for the most part their ok.
However, there is a couple of items that I have not received & they don't respond to my emails. Out of maybe 12 emails they have replied 3 times, but when I respond to their email they don't get back to me...
Not sure y they ask me to reply back to them as to which out come I would like, but don't respond back when I give them my answer.

Thumbnail of user shelliem1
2 reviews
18 helpful votes
May 4th, 2014

Although I have purchased some great deals using dealfind, they were extremely unsupportive when I had to go to them with an issue about one if their third party companies. I suggest that anyone looking at http://www.customgifts360.com/ for the canvas offering, stay away. The quality of the product was extremely poor. When I received it, I asked them to reissue it thinking that it was an anomaly, but they would not do anything to replace the product siting that it was the best they could do. If that was the best they could do, I will do my best to let people know to stay away from them.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Dealfind is a website providing daily deals on products and services in North America.

Company Representative

Thumbnail of user jenniferc62
Jennifer C.

How do I know I can trust these reviews about DealFind?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about DealFind?