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DealDash has a rating of 4.03 stars from 4,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 2nd among Auction sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Deal Dash has great products and will back up any products sent to you, that may have an issue. I had a chair that broke in shipping and they immediately replaced it and made the return easy at no cost to me. I am happy with their platform and service. My most recent purchase is terrific. New soft and luxurious sheets for my bed. Thanks DealDash!
This site could be a good thing but seems like it might be going downhill. I have seen 2 times now within 2 days were a person has bought a $25 gift card for $30+ dollars, and that does not make sense. Almost like there are insiders just driving the bids up. I don't trust this site anymore due to this. I would rather find a good price elsewere and just pay. I spent a bunch of bids and it seems like I was up against a bot with unlimited bids.
This site used to be a great auction site, but lately I have noticed that even with fairly aggressive bidding there are a lot of bidders out there who are overtaking the auctions. It would be nice if management would consider a few more controls to give more folks a chance to win now and then.
I have won a few things and it is great. But there are a few pro bidders out there. With some luck you can win things. Happy Bidding all.
Hi Mike! Thanks for your review, we appreciate your honest feedback! We're here to assist you if you ever need help. Happy Bidding!
I am pretty new to this so have not had the time or money to build up thousands and thousands of bids and cannot compete with high bidders who bid on every bid pack if there are 12 bid packs for the same amount these high bidders bid on every one of them at least once giving them the ability to come in at the last minute and bid and win I think they should all be (fist) no bidder after a certain limit making it fair for all
This way these high bidders have to have bids already placed and cannot re-enter at the last minute
I have hung in there using all my bids and getting close to winning then these high bid people come in at the last minute and stay until they win. It's really hard to win any high bid packs I have won my share but have spent every bid I had to do so
Just feel it would be fair this way and give new customers more of a chance to compete
Thank you
Hi Elane, thank you for taking the time to share your thoughts. We value your feedback tremendously as it helps us understand how we could possibly enhance the experience for users. We do have No Re-Entry auctions where bidders are not allowed to re-enter if their BidBuddy runs out after the No New Bidder limit has been reached, we will send you more information about this via email. If you have further questions or concerns, please feel free to let us know! We are always available and happy to assist. Happy bidding!
Their was a new person on at time i was on i was useing buddy bid, this person evey time someone bited this person would not let you have a minute i did not like that
Hi Jeanette,
Thank you for your review!
The bidding does allow customers to place bids as frequently or infrequently as they choose, this is part of the strategy of bidding. That said, we do have our Every BidBuddy Counts feature, which ensure you are always earning your full 9-seconds on the Time as Highest Bidder meter with every bid you place using BidBuddy.
We hope you'll get in touch with us for more details, we're always happy to help.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
Great products great customer service fun times from the comfort of your couch.
Hi Elaina,
Thank you so much for your review.
We're really excited to hear your thoughts on DealDash, as well as our on Happiness Team!
If there's anything we can do to turn your four-star experience into five-stars, please don't hesitate to get in touch — we are always more than happy to help.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a lovely day!
I do enjoy Dealdash. Of course I would like to win more. I don't like that they added bids to the cost of gift cards.
Hi Teresa,
Thanks so much for your feedback!
We're happy to hear you're enjoying DealDash, and would love to know if there's anything that we can do to turn your 4-star experience into a 5-star one?
Please don't hesitate to get in touch, we're available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Wishing you a fabulous day!
I recently had a need to contact customer support. I had won an auction but not received the correct item. I contacted customer support & was pleasantly surprised at how fast they answered my request & fixed the problem. All-in-all, it took only a few hours to complete the whole process!
Hi Jaqueline,
We hope you are having a wonderful day.
Thank you for your honest review of DealDash ☺
Our Customer Support Team are passionate problem-solvers, who love a challenge! If you ever need any further assistant rest assured, we are always at the ready and here to help.
We will do anything we can do to turn a frown upside-down!
Did you know we our Customer support is 24/7?
If there’s anything you need help with, please don’t hesitate to get in touch with us.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Your friends at DealDash
Fun bidding but way more expensive then it first seems and many times it's money spent on bids with nothing to show for it in the end
Hi Leigh,
Thank you so much for taking the time to leave your review, we're delighted to hear that you're having fun bidding on DealDash!
We are overjoyed when DealDashers win auctions for amazing prices, and our hope is for all customers to win great items at less than the retail cost. One of the most exciting aspects of our auctions is that we have no control over how long they last! As there are no reserve prices regardless of the value of the item, any bid can truly be the last one, which means all of our customers can walk away having won an item for a fantastic discount!
We certainly hope that you have won some awesome items at great prices, too!
I'm not sure if you're familiar with our satisfaction guarantee for the first Bid Pack purchase? We have this in place to make sure that you enjoy your shopping experience. You’ll be happy to know that if you do not win anything with your first Bid Pack (as advertised, first Bid Pack only), DealDash will put those bids back into your account so you can try again. We call this our Second Chance Guarantee!
Your DealDash experience matters to us, and we invite you to get in touch with our Support Team anytime you have any questions or concerns—no matter how big or small, we're here for you 24/7.
Please don't hesitate to get in touch.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Let me know if there anything I can do to further assist you.
DealDash loves you!
Enjoy bidding on products and trying to win with low bidding. Quality products and fast shipping.
Hi Jerry,
Thanks so much for taking the time to leave us a review.
We're delighted to hear your feedback. As we noticed you left four stars, please don't hesitate to get in touch with us if there's anything we can do to improve your experience. We're always happy to help!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a great day!
You have a wide range of items makes bidding more fun
Hi Priscilla,
Thanks so much for leaving a review!
We strive to bring in new and exciting products on a regular basis; it's great to hear you're enjoying our selection.
We love hearing from our customers, so if you have any product ideas please don't hesitate to share them with us!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
With outstanding customer support, this is a fun auction site. You can choose to bid or not - how much you play is up to you!
Hi Linda,
Thanks so much for taking the time to review us!
We appreciate your feedback on your experience with our Support Team, this is great to hear! As well, we're delighted that you're having fun in the auctions.
We noticed you left four stars, and would love to turn your experience into five-stars! If there's anything we can help with, please let us know.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have the best day!
It was fun playing. Expensive but fun. There are people out there who have infinite bids.
Thank you for your review, Danny! We're delighted that you're having fun on our platform. Your ongoing support means the world to us! Remember, we're always ready to assist you! Happy bidding!
Be careful when you're bidding. I used to love and deal that and I used to be great but as of lately it has gone downhill. I myself not the only one that's had this issue. But you go to place a bid when there's like 3 seconds left and the system doesn't do anything and it sells the product to the last bidder and boots you out. They are so I'm sure it's not on my end because I'm about a mile from a cell tower and also I have a corporate internet service with high power.
Tip for consumers:
It's a great site but prepare to lose if it doesn't accept your bid
Products used:
Knives big packs knick knacks
Thank you kindly for your review Lee! I'm sorry to hear of the trouble with placing bids towards the end of the auction. We recommend using bidbuddy to place bids which will ensure your bids are guaranteed to be entered into the auction and remove any external circumstances such as internet connection or device related issues from the equation. If you need any further assistance, please don't hesitate to reach out to us!
I won a $35 bottle of Calvin Klein Obsession for only $1.00. What more can I say? Thank you Deal Dash!
Sounds like an absolute deal Johnny, I'm happy to hear of your great win and Happy Bidding!
It's very hard too win a auction I have tried really hard and I just don't understand what I am doing so wrong. I wrote in for understanding and got a reply right away, The people that work there are awesome and I was thankful for such a nice concern person too help me.
Hello Sandra,
Thanks for getting in touch with us and leaving a review!
Our customer support team is available 24/7 just to help you at anytime you need! We are happy to answer any question you have and provide you with some tips and tricks in your auction play:)
Please reach out if you have any further questions for us!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Enjoy your day!
It's an ingenious business model. I joined on July 5,23 and I have won 33 auctions including a couple of big ticket items. One of those bit items for dirt cheap (just dumb luck) I don't have unlimited funds and I don't have unlimited time but I learned quickly 1) only bid on items that I want; 2) who the heavy bidders are (and stay away from them); 3) understand how much I'm willing to lose. For me, it's no different than buying lottery tickets and never winning (kiss that money goodbye) or going to a casino. At a casino, I know I am not going to win but I want to have fun playing so I know how much I am willing to pay for that fun. I love playing DD using strategy. There's lots of info available on the bid page that can help you make a decision to stay or quit. And patience. Lots of patience. It's not a scam... you pay and play. Do your research and understand how it works before you jump in and have unrealistic expectations. It's gambling for sure, but I would rather spend my money and receive products than buy lottery tickets. I will probably take a break for a bit from this spending spree. And then I will look to going back.
Thank you for your review! We're motivated by your positive experience and continue to strive for your satisfaction. As always, we're ready and eager to assist you at any time! Happy bidding!
Bidding is fun and exciting. However, there is a flaw in the system. The older bidders have thousands of bids and usually dominate the auctions. DD has tried to address this to their credit, but still has a way to go. Perhaps go to every 60 days someone can win a particular item and include all alike products and sizes. I believe this will go a long way to making this site more honest and fair.
Tip for consumers:
Beginners be patient and don't be intimidated. Remember those who have been bidders for years have the advantage and they know it. Go into the auction when others have exhausted a lot of bids. Your chances will increase. Good Luck
Products used:
Sheets, rings, sponge holder and many more.
Hi TJ,
Thank you for your review about DealDash! I'm happy to hear you are enjoying your DealDash experience and your feedback regarding our auction limits is certainly appreciated. We are continuously looking for way to improve the DealDash experience and are working to address some of those concerns. Users can always earn free bids by joining our social media challenges and by utilizing our Time as Highest bidder rewards program, among others. If you need any assistance, please feel free to do so by emailing us at support@dealdash.com. Have a great rest of the week :)
Fun and easy to play thanks deal dash.
I have won a lot of nice things on deal dash. But it is getting harder to win because there are so many people on the site. Other than that i have had very good luck with deal dash.
Thank you kindly for taking the time to leave a review Diane. I'm happy to hear of your great wins on DealDash! If you have any feedback on how we can improve your experience, feel free to reach out to us at support@dealdash.com, thanks!
I am really enjoying deal dash. It can be a little bit addictive. The items are good quality products and they are very underpriced.
Thank you for taking the time to leave a review for us Jennifer! I'm happy to hear you are enjoying the quality of our products on DealDash and that you are getting some good deals. We are here for you 24/7 :)
I just notice that in some Big Auctions, same people always win. It seems that their the only one entitled to get it most of the time. In my case, I need to spend a lot, just to win Big Items. Sometimes, ended up in Buying the Items.
Hi Arlene, thank you for your review on DealDash! Thanks for your tip in using the Buy It Now feature, which allows a user to purchase the item at retail price and receive all of your bids back from the auction. We are always looking to improve the DealDash experience for our users so if you have any feedback on what extra limits you would like to see, please let us know by emailing support@dealdash.com.
I was supposed to get a call from DealDash but I didn't give the change of number. I texted support and gave them my new number and I still didn't receive a call on my appointed time. I texted support and they gave me the 100 bids and expecting a call July 1st.
Hi Edward, thank you for your review! I am happy to hear you received your 100 bids :). We are looking forward to speaking with you and receiving your feedback, as it helps us to improve the DealDash experience for our users.
If you can avoid the bidders with seemingly infinite bids, you can happen upon some good deals. Hopefully I can snag something other than bids or house goods but it's fun trying
Hi Robert, I'm happy to hear you are having fun in the auctions. I'm sorry to hear of the troubles with some of the other bidders. If there's anything we can do to improve your DealDash experience, please reach out to us and we will make sure to take care of you :)
DealDash is an online bidding site. It takes some time to learn the proper way to bid, but you can win some high quality items for great prices. I have won several items including Schultz earphones, a Senz umbrella, a wok, Cate and Chloe jewellery and more. All items were high quality and I paid a pretty decent price... and that includes the bids I bought and lost on other auctions. Try it out! It's fun and addicting!
I have had many great experiences with DealDash and I love bidding on their site. However, they tend to send fragile items without the proper packaging so they get damaged in transit. If they would change this, my experience would be much better!
Hello Felicia,
Thank you so much for your review.
We appreciate this feedback and are sorry to hear that you had items arrived damaged. If you haven't already done so, please do get in touch with us right away! When things go wrong during shipping, we are always more than happy to make things right.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Enjoy your day!
I got several of my Christmas Gifts. This site allowed me to send nicer gifts than I could normally afford. Very enjoyable site
Hi Kelly!
I hope you are having a wonderful day
Thank you so much - You are awesome.
Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Let me know if there anything I can do to further assist you.
DealDash loves you!
Gain trust and grow your business with customer reviews.
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Jo, thank you for your feedback and your long-standing support for DealDash. We truly value your insights. We definitely understand that aggressive or frequent bidding behavior by some participants can make the experience less enjoyable for others. Rest assured, we’re continuously exploring ways to maintain fair competition and create a more enjoyable environment for all our users. If you ever need any assistance, please feel free to reach out to us! Our support team is always available 24/7. Happy bidding!