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DealDash has a rating of 4.03 stars from 4,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 2nd among Auction sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Deal Dash has great products and will back up any products sent to you, that may have an issue. I had a chair that broke in shipping and they immediately replaced it and made the return easy at no cost to me. I am happy with their platform and service. My most recent purchase is terrific. New soft and luxurious sheets for my bed. Thanks DealDash!
This site could be a good thing but seems like it might be going downhill. I have seen 2 times now within 2 days were a person has bought a $25 gift card for $30+ dollars, and that does not make sense. Almost like there are insiders just driving the bids up. I don't trust this site anymore due to this. I would rather find a good price elsewere and just pay. I spent a bunch of bids and it seems like I was up against a bot with unlimited bids.
There's no way to win any of the items unless you throw so much more money at them than they are worth. It's a game of gambling that you will lose.
Keep having that add one bed and someone keeps overeating you until the item is more expensive than just going out and buying it off the shelf in a store.
Hi Mandy. Thanks for your review. We're sorry to hear about your frustrations with the auctions. You may occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or free auction promotions. DealDash doesn't limit the bidding in these auctions or advise people how to bid so this does happen in certain conditions. For example, some users are interested in achieving free bid rewards by leveling up their 'Time as Highest Bidder' and playing numerous bids during promotions. Then if they lose the auction, they will purchase the item at the Buy it Now price to receive all their bids back on top of gaining the free bids. However, this can be a risky strategy as the user who wins the auction would not have the option to buy the item at normal price and is not eligible to have their bids credited back to their account. They would still have the option to exchange the item to a specific credit amount, although this value may be less than the amount of bids they spent. We would love to assist you further and answer any additional questions you may have! Please feel free to reach out to us directly at support@DealDash.com. We're available 24/7! Looking forward to hearing back from you!
The fact that I have to bid against people who have a seemingly infinite number of bids to spend as the purchase their monthly limits. I can't compete, especially against the more prized auctions, with those who have to have a source of funding, buying and reselling on eBay, etc. I even know personally of stores that sell the products auctioned on DealDash.
Yes I have complained but get the same response.
DealDash wouldn't be in business if it were not for this grand deception.
Hi Brett, we're truly sorry to hear about your frustration and we appreciate you sharing your concerns with us. We understand that bidding against others with more bids can be challenging. We hold all our users to the same monthly limitations and strive to maintain a fair and enjoyable environment for everyone. We would love to assist you further and help improve your experience. Our customer service team is always available to at support@dealdash.com. We have always prioritized transparency and honesty in our operations and appreciate customers like you who shares their honest feedback with us. Thank you again for your review and looking forward to hearing from you!
In reflecting, my first exposure to DealDash would give a great example of how they operated. And I would understand that all the very nice-sounding people in customer help were just that. They did take my advice on their commercials, which is what attracted me to the website. I filed a complaint with the FTC. Emailed and spoke with the friendly people telling them their commercials where false and misleading. (Are you tracking with me?) Their commercials would say something like - I bought this on DealDash for ten dollars and it cost $100. There was no mention of what the bids cost that you have to purchase to bid on auctions. That, especially to new people can be a substantial amount. You will notice NOW a small written disclaimer at the bottom of their ads.
My biggest complaint, and why I rarely am on their website anymore, is the disparity between old-timers and new-timers and the number of bids the old-timers keep throwing down. I took notes of the bidders to assist me. What I found out was there were people who had been on the site for years. They bid for numerous items throughout the day, every day. I knew how I had to covet my bids and what I saw was a never-ending supply from old-timers. I complained many times and was always told by the nice people that they would forward it up to the decision-makers. I would go to eBay and see many of the items from their website on sale. I explained to them that people with so many bids were either independently wealthy or they had enormous amounts of free bids that I didn't come close to having OR they were being funded by their purchases and resale of items.
The quality of their products is remarkably good. That is what keeps me coming back to look for stuff. I was able to buy a robot mop for $40 plus bids for our church as we look to use these machines to replace paying people to clean the church's floors. Again it needs to be repeated - their products are remarkable.
Have I ever heard from the higher up people or have they addressed my complaints? Crickets.
Paying for every bid is a joke. People think they're getting a good deal because they got an ipad for $150 but the increments take so long to get there you have to spend $300 in bids to keep it going and even if you lose, you are still paying for the bids on something you didn't even win.
Hi Logan, thank you for your feedback. We are sorry to hear that you are not satisfied with your DealDash experience. We understand how frustrating it could be when the competition is tough and you’ve invested much of your time and bids in the auctions. We do not hide that we are a pay-to-participate auction site, and the vast majority of our customers are repeat users who come back because they get amazing deals, even with the cost of bids included! Additionally, we have a unique feature called "Buy It Now" that allows you to purchase the item you were bidding on at its regular price and get not only the item itself, but also all the bids you used in that auction back. Moreover, we offer a 100% money-back guarantee on your first purchase of bids so you can try us out without any risk. I have issued that for you now and sent your refund details via email. If you have any further questions or concerns, please don't hesitate to contact us. Our customer support team is available 24/7 to assist you. Have a great day!
What a scam! This should be illegal. Buy bids for 13 cents to raise the bid 1 cent. Who ever heard of an action where you have to buy bids? There are a handful of winners and a whole bunch of loosers, and deal dash rakes in the cash. It reminds me of the old pyramid scheme. Run away!
Hi Gordon! Thank you for your feedback. I am sorry to hear about your opinion of DealDash! We do not hide the fact that we are a pay-to-participate auction site, and our business model is a rather unique twist on auctions where you pay to bid. However, we understand that this may not be for everyone, so we do have a money-back guarantee for all customers on their first purchase of bids so that they can try us out risk-free. We have been in business since 2009 and we continue to persist precisely because we have an absolute dedication to integrity. We're audited yearly, have done several 3rd party audits of the auction bidding itself, and we're an A accredited business with the BBB. If you have any further questions, feel free to reach out to us directly - we hope to hear from you soon!
This company used my password as a greeting in an email. Really? They have no regard for Personally Identifiable Information and data privacy laws.
Tip for consumers:
No regard for PII and data privacy laws.
Products used:
None. The company addressed an email greeting to me with my password.
Thank you for your review! I'm very sorry to hear of the trouble here! We sincerely apologize for any misunderstanding. We typically use the Username as a greeting in our emails (if the first and last names are unavailable on the account), but never the password. We deeply value our users' privacy and security and we would never intentionally do anything that would jeopardize this. We would love to look into this further for you! Please feel free to reach out to us directly at support@dealdash.com, we're available 24/7! Looking forward to hearing back from you!
It has become harder and harder to get a good deal on any item on DealDash. I find myself overpaying for what I could have purchased the same item on Amazon or at SAMS Club:-(
Hi Herbert, we're very sorry to hear that you're finding it harder to score the deals you would like on DealDash. As a competitive bidding platform, it can sometimes be challenging to win an auction, especially when there's a high demand for a particular item. We truly value you letting us know how you feel and regret any frustration you've been experiencing lately. We've reached out to you directly to gather more information and assist further. Looking forward to hearing back from you!
This website is so under regulated. I have no doubt it will be under investigation in the next 12 months.
VERY misleading, very TRICKY and SCAMMY. Be warned, they make it sound easy and you'll find yourself spending hundreds of dollars and getting NOTHING. If you do win anything you'll find it's pretty poor quality.
Tip for consumers:
SCAM. UNTRUTHFUL. UNFAIR. FALSE ADVERTISING!
Thank you for sharing your review with us Michael. I'm sorry to hear of your experience. We've now reached out to you directly and look forward to hearing back from you!
Normally I don't do reviews at all but when I clicked on the deal dash site and filled out a username and created my new account, just to look at their stuff it charged my card 72 dollars! Now I didn't see nothing about a membership fee or anything to that effect of them even charging my card! Thankfully on my bank account I had just under 70 dollars in there so it declined that purchase! So please guys read EVERYTHING or you could be like me and get charged for just trying to look at their inventory!
Tip for consumers:
They should tell people before they create an account that it's going to charge them money before they create it
Hi Jacqueline, sorry for the inconvenience here. DealDash is a pay to play auction website and you can learn more about us here: https://www.dealdash.com/help
The TV ads were misleading. I got X for 10 dollars! You are not informed that: a) you have to purchase "bid credits" (which should be added to the cost of the item); and b) the auctions take hours and hours and hours. I spent 6 hours bidding on two items. DealDash embodies the old adage: if it seems too good to be true...
Thank you for your review and we're sorry to hear about your disappointment. We aim to make our model clear to users, so we're truly sorry if you did not find this to be the case! The prices displayed in our ads include the cost of bids. We do not hide that we are a pay-to-participate auction site, and the vast majority of our customers are repeat users who come back because they get amazing deals, even with the cost of bids included. :) All of our customers are also entitled to a 100% no-questions-asked refund on their first purchase of bids - giving the service a try is risk-free! Let us know if you have any further questions, we're available 24/7!
You will find some users have been members for several years. Those same users must be bots, workers, or something to that effect. Those users will bid on multiple auctions 24 hours per day. So in effect, this means that each of these users is literally spending thousands of dollars daily. I assume the implementation of these bots keeps the paying customers coming. I've spent hundreds and received nothing. Total Scam.
Tip for consumers:
Do not fall for it.
Products used:
I 'used' the auction services.
Thank you kindly for your feedback Jason. All users on DealDash are real users such as yourself and employees are strictly forbidden to participate in the DealDash auctions. We have been around for over 10 years and its more valuable for us to provide a great bidding experience for our users long term. Please reach out to support@dealdash.com so we can turn your experience around, we look forward to hearing back from you!
You have ones that have such great bidding power. They wait for a newbie to run the bid up to about $5 then the Old deal dash members scramble and take over The newbie lose all their bids. Power in numbers. The only chance way to win is to buy a $#*!load of bids 600+ You pay more than it's worth because you just want to win to recoup your lost bids. This site isn't new user friendly at all. Deal dash is not fair to most. You have to many Bidding bullies. I think I'm just going to delete my account. No real chance
Hi Devon, I'm sorry to hear about your experience. There are many factors that can go towards the auctions such as numbers of bidders on that auction on a particular day, the promotion we are running for that day, the bidding strategy users are using, and the popularity of the item itself. We also offer a money back guarantee on the first bid pack purchase, along with a second chance guarantee for your first win on DealDash. Kindly reach out to support@dealdash.com and we will be more than happy to turn your experience around!
You can buy $50 in bids which is say 20 bids you bid 20 times and after every bid someone out bids you so on bid 21 your out of bids down $50 but others keep bidding and since it only goes up 1 cent if no one bids after the time limit say after bid 22 it sells for 22 cents alot of people loose alot of money that's how these "deals" are paid for its a legal twist of words for people who take the easy way out instead of trying to run a actual business. Not founded in the USA enough said!
Tip for consumers:
Just go to the store unless your that bored you have better luck on a gambling site
Products used:
I used the call my credit card company to report fraud product
Hi Jon, thank you for your comment. We do not hide the fact that we are a pay-to-participate auction site, and our business model is not based on tricking customers into purchasing something they don't understand, rather it is a unique twist on auctions where you pay to bid. That said, even when including the cost of bids and the final price paid, the vast majority of auctions are bought for less than retail price. We have thousands of extremely loyal customers who have been with us for years, have scored countless incredible deals, and LOVE the intense, strategic, pay-to-bid auction model that we offer. However, we understand that DealDash may not be for everyone, so we offer a 100% money-back guarantee on your first purchase of bids, no questions asked, so trying us out is risk-free. If there is anything we can do for you, please reach out to our amazing customer support team. Have an amazing day!
Total scam. Got charged $70.00 instantly, Don't know why.
They should tell you all charges before becoming a member.
We're sorry for the inconvenience here Maria. DealDash does operate on a pay to participate model where bids are required to be purchased in order to participate in the auctions. Just reach out to support@dealdash.com and we will be happy to assist with a full refund, thanks!
This is a scam business getting away with recurring charges without authorization, wildly high prices, deceptive advertising, and inferior products.
Products used:
None
Hi George, thanks for your review! We're sorry for any misunderstanding. All prices displayed in our ads are 100% true and even include the cost of bids. We are a pay-to-participate auction site, and the vast majority of our customers are repeat users who come back because they get amazing deals, even with the cost of bids included. Please also note that there are no recurring fees associated with DealDash. All of our customers are also entitled to a 100% no-questions-asked refund on their first purchase of bids - giving the service a try is risk-free! We also stand by the premium quality of our items and are happy to address any concerns about items not meeting our high standards. Please reach out to us at support@dealdash.com for assistance, we're here 24/7. Have a great day 😊
This is a complete scam they don't tell you the bids that you buy are just to bid they don't cover any of the actual price of the products so if you spend 80$ bidding then you win the 10$ Gift card to Burger King you won the bidding at 9$ you still have to pay 9$ for the card so the 10$ burger king card just cost you 89$ what a scam! I feel Like I got robbed I want my money back Please
Tip for consumers:
Don’t buy any bids before you can see whats on this site you will be Highly Dissatisfied Disappointed and left feeling scammed
Products used:
Bids
Hi Michael, thanks for the review. DealDash is indeed a pay to play website and we are very transparent on how DealDash works which you can view here: https://www.dealdash.com/help/how-it-works. We have a full money back guarantee on the first bid pack purchase, so feel free to reach out to us at support@dealdash.com, Thanks!
In my experience auctions are far from fair or honest. The past winners info lures the bidder in but the actual amount needed to produce a winning bid is MUCH higher. As an experiment I entered 25-30 auctions, and at least 90% of the time the bidding reached totals 2-3 times the average amount required to win earlier auctions for the same item. New bidders seem to pop up out of nowhere when it seems like you are close to a successful outcome. Seems likely that bot bidding is going on.
Hi Jeff. Thanks for sharing your concern with us. Please note that we get periodically audited by Ernst & Young to ensure that there's no bot bidding on our website. We guarantee that 100% of the bids placed are placed by real people. If you wish to see the results of the audit, I'll be happy to send them to you. Please feel free to contact me on my personal email: adrian@dealdash.com
Deal Dash is NOT an auction, because an auction does not charge you for making a bid (unless you are the highest bidder). Deal Dash is like a raffle, where you have to PAY to buy a chance.
Hi Saralyn, thank you for your review. We're truly sorry that our service didn't meet your expectations. We highly value your feedback and are eager to address your concerns. We do not hide the fact that we are a pay-to-participate auction site, and our business model is a rather unique twist on auctions where you pay to bid. We're audited yearly and have done several 3rd party audits of the auction bidding itself. However, we understand that it may not be for everyone, so all customers are entitled to a 100% refund on their first purchase of bids. If you have any further questions, please feel free to reach out to us directly, we are available 24/7!
Kudos to DealDash on a brilliant and addictive product. As a fellow software dev I can appreciate that.
While *technically* not a scam, don't bother unless you have unlimited money and time to game the system because that's what happens.
Much like the ticket brokers, you will find yourself battling with players with unlimited resources who probably end up just relisting on the same DealDash site or eBay at best.
I just got suckered into trying it again after staying away for 2+ years and it's gotten even worse. You will see the same scoopers showing up in EVERY auction you get into and you just can't compete with their buying power.
Sure. Some great stuff goes for cheap. But unless it's something total crap, you almost certainly will not win.
Even if you avoid getting suckered into an auction early and refer to the minimum sell price from past history, you still usually get clipped at a price lower than what previously was the lowest sell price which in itself is suspect.
Bottom line. You have plenty of money and time fine. Drop at least 1000 bids on the item you want at 75% of the most recent lowest purchase price, and cross your fingers and probably lose anyways. But the manufactured suspense can be enjoyable if you have the time.
Tip for consumers:
If you have all day and unlimited financial resources knock yourself out, but scoopers going to grab all the amazing deals so don't expect that $2 MacBook anytime soon.
Products used:
Wasted money on 'bets'
Thank you for taking the time to share your thoughts with us Kevin. I'm sorry to hear you did not enjoy your DealDash experience. We have thousands of extremely loyal customers who have been with us for years, have scored countless incredible deals, and LOVE the intense, strategic, pay-to-bid auction model that we offer. Even when including the cost of bids and the final price paid, the vast majority of auctions are bought for less than retail price. How can that be true? Well, brands love working with DealDash because we can quickly liquidate their inventory without destroying their pricing power. You can view some of our great recent wins here:https://www.dealdash.com/winners and if there's anything we can do to improve your DealDash experience, please reach out to us so we can further assist right away!
The fake deals you see on TV have been set up in the middle of the night for wins by employee's. I've tried to make a purchase.
Tip for consumers:
There are winning bids however the cost was almost retail.
Products used:
None, I was unable to purchase anything as had I tried the cost was more than retail.
Hi David, I'm very sorry to hear about your experience. We value your satisfaction and we're here to help. I can assure you that DealDash does not have artificial bidders. Every participant on our platform is a real person, with no affiliation with DealDash. Additionally, our advertisements are based on real auctions that have occured. You can find some of our recent list of winners here: https://www.dealdash.com/winners Your feedback is invaluable to us as we strive to better our service! We also have a 100% no-questions-asked refund on the first purchase of bids so please feel free to contact us at support@dealdash.com so we can assist further! Looking forward to hearing back from you!
I won a $500 auction that I guess only a paid deal dash employee auto bidder is only supposed to win fair and square for $16 and change and they just closed my account without giving me the option to pay for what I have won. I guess real paying customers are not supposed to win auctions like that are only supposed to win simple $10 gift cards and sort of things like that which is pretty lame for the price that they charge for bid packs. Well they have closed my account and will not even give me a response as to why they have closed my account they simply just refunded me my bid pack. Hey deal dash I want to PURCHASE they item that I won fair and square against your bid bot even though you will never admit that you even have one. You can not be mad that I simply out smarted you guys and I am not trying to cheat you even thou you are clearly trying to cheat me and every paying customer that you guys have. By you guys not letting me pay the full dollar amount of the auction total on $16 and change proves that you guys are a scam and should be shut down. I am highly pissed off as to why I am only hearing crickets from you guys from this incident. To anyone out there beware you will loose. Even if you are lucky enough to win you just know that you will lose in the end because and they will abruptly shut down your account or give you some lame excuse. This site is a scam and should be more than sued. They should just stop getting business! There whole organization should be shut down and should no longer be profitable anymore. If you are reading this and decide to go for this bogus company than dont say I didnt warn you. And just stop helping crooks would be the ladder. Just be aware that you are spending $30 on a bid pack just to be allowed to win $10 gift cards. Does that seem far to you. Who is actually winning when the bids are 11/13 cents a piece and you still have to pay the price of the auction and shipping. The cars, apple ipads, anything over figurines, etc... only "deal dash bots" are winning those. Just look at who is always winning. And if you get lucky... SMH... shut down... Get real. I should have listened to the reviews myself that's a shame on me. I'm sticking with Ebay they are more reputable than deal dash and you actually win your auctions!
Tip for consumers:
Beware they are cheats
Products used:
NA
On DealDash, we take our motto of "fair and honest" auctions very seriously. Any user that breaks our terms of use will have their accounts closed down by our compliance team. Users are able to create only one account on DealDash and creating multiple accounts on DealDash is a serious violation of our terms of use, which can result in account closure. Feel free to direct any questions you may have to compliance@dealdash.com
There's a new deal dash commercial circulating right now. The 1st example of a great deal is a $1000 camera. It's an obvious lie. It's a cheap 'grab & shoot' camera, something for kids at best. Deal dash is a ripoff. Trust me. They ripped me off years ago!
Hi Joe, thanks for your review! Rest assured, it's the Manufacturer’s Standard Retail Price (MSRP) that is the base for our Buy It Now price displayed in our Marketing. I'm very sorry to hear that your experience with DealDash years ago was not positive. We would love to assist you further, please don't hesitate to contact us at support@dealdash.com, available 24/7. We value your feedback and are here to help provide a better experience.
Wont use any wevsite that doesnt use paypal? Not safe. How do we know that you dont automatically take money out of my account.
Hi Christine,
Thank you so much for taking the time to leave a review.
Sorry for any confusion with the payment process, but I am happy to let you know you are most definitely able to pay with PayPal on DealDash!
We can certainly understand your concerns, as we are security-minded just like you.
If you need further assistance with your checkout process please contact our Support Team, they are available 24/7-
Rest assured that there are no subscription fees or recurring fees on DealDash. We also don’t have the ability to initiate a purchase on your behalf. All charges have to originate on the customer’s end. Our system is set up this way for your consumer safety: blush:
Your experience matters to us and we invite you to get in touch with us if you have any additional questions or concerns, or if you’re experiencing any difficulties with processing a payment.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a lovely day!
You will be CHARGED without realizing it when you explore their site. VERY UNSCRUPULOUS! Avoid this site.
Hi Steven, we're sorry for the confusion here! DealDash is a pay to play auction site where bids are required to be purchased in order to participate in the auctions. However, we do have a 90 day full money back guarantee on the first bid pack purchase, so kindly reach out to us at support@dealdash.com and we will be happy to assist you with a refund.
Elite bidders that have the money to spend and have done the research on each item's value when sold in various avenues (turn-key, social media, ebay, etc.), will win when it benefits them. However, persons new to auction style selling/buying will be eaten by the sharks with experience.
Hello Tucker,
Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel this way.
Your feedback is extremely important to us and we ensure that it is heard by the entire company.
To address your concerns about frequent users and the possibility of reselling auction wins, we take these reports seriously as reselling is an unequivocal violation of our terms of service. I have forwarded this to our dedicated team moderating the auctions full time to look further into.
Your DealDash experience means everything to us so please don't hesitate to get in touch with us, we are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Gain trust and grow your business with customer reviews.
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Jaycee! Thank you for your review. We're very sorry to hear that your unsatisfied with your experience. We highly value your feedback and are eager to address your concerns. Please feel free to reach out to us at support@dealdash.com so we can assist further. As well, kindly note that we have a Buy It Now option on all our auctions. If you don't win, you can buy the same item for its regular price and get all the bids you used in that auction back. This is why we highly recommend that users bid only on items they like so that they can always choose the Buy it Now and never have to walk away empty-handed. We also have a 100% Money Back guarantee on your first purchase of bids if you're unhappy with our service. We look forward to hearing from you so we can address your concerns directly!