DealDash has a rating of 4.5 stars from 4,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
I have been thrilled with DealDash since the first day that I started. I have won many items, they have all arrived in perfect condition, customer service has been unbelievably supportive. I love doing penny auctions on DealDash and am having a blast!
I had an issue with one of the items I won on DealDash, a 4-Tier Greenhouse, it was missing parts. I submitted to their customer service department the problem, and it took a bit, but Mimi, in their customer service support, stuck with the problem and got it resolved. Had another brand new 4-Tier Greenhouse on my doorstep. THANK YOU MIMI! I know that there were many issues during the holiday season, but DealDash took the initiative to fix the problems, and their new procedures are fantastic. VERY FAST delivery of items. GREAT customer service support, that answers in a timely matter. So I would just like to say thank you to DealDash for caring enough about your customers to make sure that the end result is satisfaction. I have had GREAT results from Matthew in customer support too... very prompt and quick at resolving problems.
I am giving two-thumbs-up for DealDash! Very fun and exciting game where I've scored some Super deals for cheap! They are very honest and send everything you win free and fast. This site is awesome!
Deal Dash is a great site and has many different items you can bid from. If you don't win the item they give you the courtesy to buy the item and get all your bids back. I have had nothing but great customer service from this site. One thing to watch out for is to not overbid as you can get on a roll. So bid wisely and watch your doorstep for your prizes! Just love this site!
Great Site, have won many things and they are always straight forward and do what they say.
First time users win easily and products are shipped quickly. However, once you pass your "first time bidders only" auctions, it is impossible to win. There are people (or bots) on there bidding for days on end. If you want to gamble the site is fun. If you want to gamble and buy the item at BIN the site is fun. If you are looking for a deal and to save money... nothing is as good as it seems :)
I love deal dash you get great deals and i love the free shipping and support is great.
I have been on deal dash for awhile and am having great experiences. I have won and receieved my items. They have done everything that they say they were going to do. Great site and fun!
This site is easy to use and fun to play. I have "won" over 20 items without much trouble. They always allow you to earn free bids and have the buy it now option if you are in too deep on an auction you can get all your bids back. If you don't win anything with the first bid pack you buy they will give you your bids back so you can try again. If you have a few bucks laying around and want to take a chance on winning some cool stuff then it is a fun way to pass the time.
I've won a few things and always received it before the promised delivery date. Still waiting to win that big item!
I love Deal Dash! When they make mistakes they inform their customers and apologize. I was very impressed with that. The only thing I wish Deal Dash would do is offer more quality products (other than electronics) for auction, ie, bread pan, canned air, and desk fan to name a few. But, I am sure they make some people happy.
Deal Dash is great fun - what a cool website! I have gotten some great deals and had a blast doing so! Good products available, quick shipping and fantastic customer service reps! Highly recommended!
The most awesome customer service Ive come across and I work at a customer service job!
Got alot of great promo bids for cheap.
Won alot of items at a drastically reduced price.
Quick shipping & arrival of items.
Awesome customer support, thanks!
Deal Dash is a great site and the customer service is great.
Shipping is always free at Deal Dash. Recently costumer service has improved which is great! Overall a great side to bid on items for great prices!
Love using the site, it's very addicting. Have won 8 or 9 items so far, and my total for all auctions is under $3. Free shipping is the best part. They almost always have some kind of deal on the bid packs as well.
Customer service is awesome and the product are of good quality
Great site with great deals and customer service. This is not a scam site despite what others say. I have gotten great deals on all my items.
I have had a great experience over that past few months since using DealDash. It gives me a fun yet inexpensive way to shop for me and my family. The gift cards really came in handy at Christmas time. The customer service team is one of the best and Ive ever seen. Their response time alone is above average.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.