• DealsClub

Overview

DealsClub has a rating of 1.18 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DealsClub most frequently mention customer service, credit card, and several times problems. DealsClub ranks 803rd among Discount Shopping sites.

  • Service
    12
  • Value
    12
  • Shipping
    11
  • Returns
    11
  • Quality
    11
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Their customer service is terrible and the companies they promote on their site are garbage.
How would you rate DealsClub?
Top Positive Review

“Dealsclub.co.in”

SIVAKUMAR N.
6/19/20

Fraudulent shopping website, they have cheated me by not delivering the product purchased three months before. Never purchase products in dealsclub.co.in. Regards, Sivakumar N

Top Critical Review

“Fraudulent company”

R F.
7/19/20

I made an order over two months ago. The company's website indicates that the product was shipped more than 6 weeks ago but does not provide any tracking information to find out 'where' my product is. I am angry and ashame. How can this continue without intervention? Do not purchase from this company!

Reviews (131)

Rating

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Reviews that mention popular keywords

customer service (35)
Thumbnail of user rf447
1 review
5 helpful votes
July 19th, 2020

I made an order over two months ago. The company's website indicates that the product was shipped more than 6 weeks ago but does not provide any tracking information to find out 'where' my product is. I am angry and ashame. How can this continue without intervention? Do not purchase from this company!

Thumbnail of user manishs85
1 review
0 helpful votes
June 12th, 2020

Deals club is a fraud company don't trust
My order no #3830 not delivered after 1 month to go plese don't trust this site

Thumbnail of user shashankg14
1 review
0 helpful votes
June 9th, 2020

I am waited for delivery Of my order till 11 June and I have order on 30 may and today I had called to the customer care of fraud company and he has agreed to refund the amount very politely but in some time he thefted my 5000 rs from my account and said that some other people done this but not mine. F****k*g B******d.

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Thumbnail of user phyllist94
1 review
0 helpful votes
December 9th, 2020

I will avoid this company in the future. I ordered their Heel-Tastic product recently because our local Wal-Mart no longer carries it. I still have some genuine Heel-tastic and the product they sent me is not anything like it. The original Heeltastic is yellow in colour, is not transparent, has a gritty texture and a distinctive odour of Neem oil. The label is bilingual and states ‘Made in USA'. It also gives the name and customer service number of the company importing it to Canada. The label is double and can lift up to expose more details re the product. The container is full and weighs almost 4 oz.
The product send by Deals Canada is colourless, transparent, smooth and smells of lavender. The container is only half full and weighs about 3.5 oz. The label is not bilingual. No details are given re country of origin or Canadian importer. The label is not double. It is a fake product being sold illegally in Canada. I have contacted them twice re this problem with no answer. Will make a report to BBB.

Thumbnail of user praveenk74
1 review
3 helpful votes
May 27th, 2020

I have ordered a drone from this site it cost me 499.00 but it is now more then 10 days I didn't receive the product. While I am am trying to communicate by mail and phone but that may be fake and also no response from site itself

Thumbnail of user maryh640
1 review
1 helpful vote
June 16th, 2018

I wish i had read these reviews. My item broke a week after receiving it and although I've been trying to communicate with them for the last 2 weeks i've had no response! I guess they just expect me to 'go away'.

Thumbnail of user barbarah151
1 review
0 helpful votes
February 16th, 2017

This is ridiculous! I have been charged for items not received. Have been a customer for a long time, and no problems till December 2016. Cannot get anyone to answer phones or emails (many different numbers and many different email addys).

Thumbnail of user carolen3
1 review
1 helpful vote
October 19th, 2015

I have purchased several coupons from Dealathons and although I have received some of my purchases, most have NOT been delivered! On contact with Dealathons, I expressed my frustration and anger at not receiving my products and was given a "credit" to be used onsite. NOT gonna happen! Is it true they have gone bankrupt?! No matter - I never expect to see my $$$ again! WARNING: avoid this company!

Thumbnail of user pepperb
1 review
1 helpful vote
February 13th, 2014

TERRIBLE, PATHETIC customer service, pretty much non-existent, and junk for products! DO NOT order from this site, they are a total rip-off! I have spent hundreds of dollars ordering products and services since 2012 with satisfactory results but in the last year have experienced nothing but a headache in dealing with them! Products take forever to be received if at all and the ones received are of terrible quality!

Thumbnail of user rangolis
1 review
2 helpful votes
January 4th, 2015

Horrible service... Very rude staff
Product still not received, order was placed on 1st Dec.'14. It was promised the product will reach in 10-12 days.
Have been calling them regularly but they are very rude and irresponsible.
The. Y are running a fraud, as they promised an assured gift i. E TV, then they refused the same. I was still ok that I least I will get the products ordered, but that has also not reached me... I am feeling cheated and would advice all never to use this site.

Tip for consumers:
Never ever use this site...Its all fraud

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Value
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Thumbnail of user susanr91
1 review
0 helpful votes
April 20th, 2016

I purchased a voucher for a 'Signature Teppanyaki Dinner for Two at Kobe Japanese Steak & Seafood House.' It cost 59.99 and I have now been told that this merchant will not honour this voucher! This news is dismaying and shocking! SCAM

Thumbnail of user garthc4
1 review
3 helpful votes
August 21st, 2014

Seems to be a bunch of thieves. Ordered June 15, today is August 21 and no product. Had a sarcastic email at 2 weeks telling me that the offer clearly states shipment could take two weeks. Now 10 weeks and they don't answer emails or phone messages. Their waiting musak makes a person contemplate suicide. Everything about this operation points to scam and theft.

Tip for consumers:
Do not even consider using this bunch of bums.

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Thumbnail of user karenp40
1 review
3 helpful votes
January 13th, 2015

Hi, I bought a deal on this site which turned into a scam coupon when I tried to use it. I contacted Dealathons.com and sent them the prove that it was a scam and that I would like my $125 back to my credit card. They got back to me but they never refund the money. I will never recommend this company to anyone. It does not deserve a start rating.

Tip for consumers:
Scam deals. Don't buy anything of this site.

Thumbnail of user blackj
1 review
1 helpful vote
February 24th, 2014

I have read all the previous reviews and I am stunned that this site continues to operate. I will heed your advice, even though I am still waiting for a product from early December 2013, and to never purchase anything again. I am also intending to call the Better Business Bureau, at least they will be on the 'don't do business with' list. I do have a suggestion, hopefully we can find where they advertise and flood these companies with emails…. Just a thought.

Thumbnail of user ritaa8
2 reviews
8 helpful votes
September 10th, 2014

Purchased products from them July 1,2014... paid thru paypal, thank goodness, they are trying to get my money back... It's September 10,2014 have yet to receive product or get my refund... need I say more, except stay away from Dealathons.com. They are very difficult to get a response from as well. Telling me they shipped the product but couldn't come up with a tracking number. They won't be insulting my intelligence any longer...

Tip for consumers:
Tip: Don't use this site... stay away!!!!

Service
Value
Thumbnail of user robb457
1 review
3 helpful votes
July 8th, 2014

I ordered a pen vaporizor from these guys (Click N' Vap). It was first shipped to a different city, then 3 months later when it was finally sorted out I received my package. When I opened it, it was not a pen vaporizer, but a cheap $#*! butane lighter that I could have bought at a gas station for $10. I've sent 3 emails with no response after 3 weeks so far. I would say one star is generous for these guys. I'll stay away.

Thumbnail of user judyc17
3 reviews
20 helpful votes
March 21st, 2014

The customer service at Dealathons.com is the worst I've ever encountered. I purchased a spa treatment (3) but the description on the sale was so wrong... I wouldn't have purchased it had I known... the merchant convinced me to take another treatment and I ended up with a sore back for two days... I complained to customer service and their response came off like they are just a bunch of low paid flunkies... lol... oh well guess I shouldn't have expected more than that!

Thumbnail of user sheetals1
1 review
4 helpful votes
August 20th, 2014

Absolutely terrible! Total scam. Ordered over 7 items received two! I've called over 3 times, nothing they say they follow through with. Not sure why this company still exists. Really puts a damper on these kinds of companies. Stay away!

Tip for consumers:
Don't throw your money away.

Thumbnail of user vickieb7
1 review
1 helpful vote
June 14th, 2014

I bought a coupon for a health treatment. The provider was concerned about my medical history and advised she would not recommend me having the treatment and that i should contact Dealathon and ask for a refund. I tried repeatedly to contact them by phone- left many messages asking for contact, as well as several emails. Never have heard from them. I want my $39 refunded, and they are impossible to reach. Don't deal with them. Their Customer Service is non-existant- it is a complete sham.

Thumbnail of user ij14
1 review
3 helpful votes
August 24th, 2014

Ordered a Clarisonic on June 14, waited until August 21st, called my credit card and asked for my money back, got my refund today. This is after I sent at least 4 emails to Dealathons and left numerous messages, no reply. Very disappointed.

Thumbnail of user jeaniew1
5 reviews
13 helpful votes
July 31st, 2014

I purchased a Clarisonic Mia on June 12, it's July 31 and I have received nothing. All my emails and calls go unanswered and after reading everyone else's reviews I am certain I got ripped off $90.00. If anyone has anyone suggestions on what to do to get my money back please let me know as this is a lot of money to be scammed out of for a shady site. Will Visa reimburse me?

Thumbnail of user laurencea11
2 reviews
2 helpful votes
January 7th, 2014

Bought 2 tablet computers in September. One absolutely not working, the other can seldom connect to the internet. Many phone calls and emails, even got a reply once but no response, no exchange or refund offered, unable even to leave messages some days as their mailboxes seem full. $240 for 2 paperweights

Thumbnail of user garyl38
1 review
4 helpful votes
November 20th, 2014

The website is totally a scam. Purchased an item in Sept 2014. After 4 weeks, didn't receive the item. Contacted Dealathons. No reply at all. Good thing I made the payment through PayPal. Filed a claim with PayPal. PayPal sent 3 warnings to Dealathons and they never replied. Don't know why the company is still in business. They are cheaters.

Tip for consumers:
DON'T ever use it. It's a total scam.

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Thumbnail of user jacka40
3 reviews
6 helpful votes
December 3rd, 2014

Unbelievably poor customer service from Dealathon. Purchased Panasonic phones on June 6th - did not perform as anticipated. Returned the phones within three weeks and was told would get a refund immediately. Did not receive refund. Contacted Amazon still no refund until I finally sent another request with copies of the return postage receipt and USPS tracking information over 5 months later. This generated a response and a refund was issued on December 2nd, 2014. Incredible that a company selling on Amazon would make a customer go through such a process. Additionally, they refunded almost $20 less than the amount paid plus I had to pay $12.35 to get the phones back to them, so I am out of pocket $31.81. Stay away from this company. Do not buy from them. A horrendous experience.

Tip for consumers:
These creeps sell on Amazon - beware and stay away from them. Shame on Amazon.

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Thumbnail of user evelynz
2 reviews
17 helpful votes
May 12th, 2015

I purchased 2 iPad keyboards the beginning of this year to give as birthday gifts. Neither of the keyboards work and 'nCroiwd' -- which is associated with 'Dealathons' (both names appear when you order something on line) will do ABSOLUTELY NOTHING about either of them. They say that I only had 14 days to return them -- the one birthday doesn't even occur until June 16th! Their response to every e-mail has been the same -- they can do NOTHING for me -- not even a credit for a future purchase! I am an avid 'deal' purchaser for on-line purchases and have never seen such disregard for their customers. Over the years, I think once or twice I had issues with purchases from Groupon & they resolved them immediately -- to my satisfaction without any problem at all! I give these 2 companies a big THUMBS DOWN!

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Company Representative

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David M.

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